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Thread: Mouse pointer not aligned

  1. #1
    denmarfl Guest

    Mouse pointer not aligned

    I am using a New Vista PC. Installed Optical Cordless Mouse. Did not install
    its software since the OS assigns/installs the Mouse driver. Encountered
    alignment problems. In order to click on something (especially when the item
    is small; I am using a High Screen resolution with my 22" Monitor) I must be
    real careful and place the mouse finger tip slighly above the item I am going
    to click on.....then it works. But if I place the end of the finger right on
    the item, it will not. Also, sometimes no matter what I do, alignment or
    not, nothing will happen. Thinking maybe it was the mouse, I went out and
    purchased a NEW Optical Cordless Mouse....works the same way so at least I
    ruled out the mouse as the problem. I did try the new mouse before I
    installed the software that came with it, it had the same problems....I did
    Install the Software that came with the new Mouse but it made no difference.
    So this must be a Vista problem.

    I have checked for Vista Updates at Microsoft....nothing available (I have
    the PC set to Automatically Download Updates)

    Suggestions?

  2. #2
    Hobo Guest

    Re: Mouse pointer not aligned



    denmarfl wrote:

    > I am using a New Vista PC. Installed Optical Cordless Mouse. Did not install
    > its software since the OS assigns/installs the Mouse driver. Encountered
    > alignment problems. In order to click on something (especially when the item
    > is small; I am using a High Screen resolution with my 22" Monitor) I must be
    > real careful and place the mouse finger tip slighly above the item I am going
    > to click on.....then it works. But if I place the end of the finger right on
    > the item, it will not. Also, sometimes no matter what I do, alignment or
    > not, nothing will happen. Thinking maybe it was the mouse, I went out and
    > purchased a NEW Optical Cordless Mouse....works the same way so at least I
    > ruled out the mouse as the problem. I did try the new mouse before I
    > installed the software that came with it, it had the same problems....I did
    > Install the Software that came with the new Mouse but it made no difference.
    > So this must be a Vista problem.
    >
    > I have checked for Vista Updates at Microsoft....nothing available (I have
    > the PC set to Automatically Download Updates)
    >
    > Suggestions?


    It would appear that it is not a Vista problem, but a
    failure to read and follow instructions.

    From what you are saying, you did not install the software
    in accordance with the instructions. Usually the software
    states that it must be installed before the new cordless
    mouse is connected. Then you shut down the computer, attach
    the new mouse, start the computer up again and Widows will
    see the new hardware and install the proper drivers for it.
    What you appear to have done is install the mouse first and
    as a result Windows found a driver that 'kind' of works with
    it so you would have some functionality.

    Suggest you go to Control Panel, Device Manager, select the
    mouse, uninstall the driver for it, reboot the computer and
    with luck on the reboot Windows will find the 'new' device
    and install the proper drivers for it. (That's provided that
    you have installed the correct, compatible with Vista,
    software.)

    Hobo



  3. #3
    BC Guest

    You fix it?

    Hi, I have teh same problem. Did you ever get it to work? I have called pc manufacturer and microsoft...they said it all looks fine. Had them even do a connect to my computer to view.....they said looked fine and was working fine on their end. I don't know what the heck to do! Have considered returning pc...back to a new one with XP i guess.

    EggHeadCafe - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

  4. #4
    Ed. Guest

    Re: You fix it?

    Would be nice to know what problem you are talking about.

    "BC" wrote in message news:[email protected]...
    > Hi, I have teh same problem. Did you ever get it to work? I have called
    > pc manufacturer and microsoft...they said it all looks fine. Had them
    > even do a connect to my computer to view.....they said looked fine and was
    > working fine on their end. I don't know what the heck to do! Have
    > considered returning pc...back to a new one with XP i guess.
    >
    > EggHeadCafe - .NET Developer Portal of Choice
    > http://www.eggheadcafe.com



  5. #5
    DP Guest

    Re: You fix it?

    Any message with EggheadCafe on the end is going to be like that: No clue
    as to what the original message was.



    "Ed." <[email protected]> wrote in message
    news:%[email protected]...
    > Would be nice to know what problem you are talking about.
    >
    > "BC" wrote in message news:[email protected]...
    >> Hi, I have teh same problem. Did you ever get it to work? I have called
    >> pc manufacturer and microsoft...they said it all looks fine. Had them
    >> even do a connect to my computer to view.....they said looked fine and
    >> was working fine on their end. I don't know what the heck to do! Have
    >> considered returning pc...back to a new one with XP i guess.
    >>
    >> EggHeadCafe - .NET Developer Portal of Choice
    >> http://www.eggheadcafe.com

    >



  6. #6
    Kevin Tamlyn Guest

    Mouse Pointer Not Aligned

    I have the same problem.

    It is most likely a Vista problem because the problem is not with the mouse pointer itself or its response. The problem is associated with the mouse "hotspot". When I click it is as if the click occured to above and to the left of the mouse.

    This occured with both my MS mouse and Logitech mouse. The logitech mouse was installed "correctly" as instructed above.

    please help!

    Kevin

    EggHeadCafe - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

  7. #7
    Brandon Beard Guest

    My mouse pointer in not aligned as well

    I have the same problem and it is driving me mad. Brand new Dell computer, new Dell mouse, an extra Microsoft mouse, tried several USB ports... The same problem. The "hotspot" is off.

    The only that that works sometimes is changing the mouse pointer scheme. That works with the 3d bronze the best (or maybe only one), and again only sometimes, and tempermentally.

    I have to point at something with the stem of the pointer, or to adjust screen size, I have to move a whole centimeter down and the the right below the right hand corner of the screen I'm trying to size. It's rather rediculous.

    EggHeadCafe - .NET Developer Portal of Choice
    http://www.eggheadcafe.com

  8. #8

    Re: Mouse pointer not aligned

    On Dec 1, 5:32 pm, denmarfl <[email protected]>
    wrote:
    > I am using a New Vista PC. Installed Optical Cordless Mouse. Did not install
    > its software since the OS assigns/installs the Mouse driver. Encountered
    > alignment problems. In order to click on something (especially when the item
    > is small; I am using a High Screen resolution with my 22" Monitor) I must be
    > real careful and place the mouse finger tip slighly above the item I am going
    > to click on.....then it works. But if I place the end of the finger right on
    > the item, it will not. Also, sometimes no matter what I do, alignment or
    > not, nothing will happen. Thinking maybe it was the mouse, I went out and
    > purchased a NEW Optical Cordless Mouse....works the same way so at least I
    > ruled out the mouse as the problem. I did try the new mouse before I
    > installed the software that came with it, it had the same problems....I did
    > Install the Software that came with the new Mouse but it made no difference.
    > So this must be a Vista problem.
    >
    > I have checked for Vista Updates at Microsoft....nothing available (I have
    > the PC set to Automatically Download Updates)
    >
    > Suggestions?


    Sorry, my last message was a "Reply to author" Not much help to
    everyone else with the same problem.

    I also HAD this problem. I have a new XPS 420 system with Vista.
    While reading through this post, I started messing with the mouse
    settings in the Control Panel. Under the Pointers tab, the Scheme was
    set to Windows Aero. I chose (None), clicked Apply, and the problem
    went away.

    Before I could not close a window using the X if it was in the upper
    right hand corner of the screen. Now, even while using Radio365
    (which has a very small close button), the "close" dialog box is
    displayed when the point of the arrow is in the center of the X - as
    it should be.

  9. #9
    Gene Counce Guest

    Re: Mouse pointer not aligned

    On Dec 9, 5:30 pm, [email protected] wrote:
    > On Dec 1, 5:32 pm, denmarfl <[email protected]>
    > wrote:
    >
    >
    >
    >
    >
    > > I am using a New Vista PC. Installed Optical Cordless Mouse. Did not install
    > > its software since the OS assigns/installs the Mouse driver. Encountered
    > > alignment problems. In order to click on something (especially when the item
    > > is small; I am using a High Screen resolution with my 22" Monitor) I must be
    > > real careful and place the mouse finger tip slighly above the item I am going
    > > to click on.....then it works. But if I place the end of the finger right on
    > > the item, it will not. Also, sometimes no matter what I do, alignment or
    > > not, nothing will happen. Thinking maybe it was the mouse, I went out and
    > > purchased a NEW Optical Cordless Mouse....works the same way so at least I
    > > ruled out the mouse as the problem. I did try the new mouse before I
    > > installed the software that came with it, it had the same problems....I did
    > > Install the Software that came with the new Mouse but it made no difference.
    > > So this must be a Vista problem.

    >
    > > I have checked for Vista Updates at Microsoft....nothing available (I have
    > > the PC set to Automatically Download Updates)

    >
    > > Suggestions?

    >
    > Sorry, my last message was a "Reply to author" Not much help to
    > everyone else with the same problem.
    >
    > I also HAD this problem. I have a new XPS 420 system with Vista.
    > While reading through this post, I started messing with the mouse
    > settings in the Control Panel. Under the Pointers tab, the Scheme was
    > set to Windows Aero. I chose (None), clicked Apply, and the problem
    > went away.
    >
    > Before I could not close a window using the X if it was in the upper
    > right hand corner of the screen. Now, even while using Radio365
    > (which has a very small close button), the "close" dialog box is
    > displayed when the point of the arrow is in the center of the X - as
    > it should be.- Hide quoted text -
    >
    > - Show quoted text -


    Thanks for the post!! disabling Aero worked for me too. Sounds like
    if you own a Dell XPS 420 you should change this setting straight out
    of the box.

  10. #10

    Re: Mouse pointer not aligned

    On Dec 11, 7:11 am, Gene Counce <[email protected]> wrote:
    > On Dec 9, 5:30 pm, [email protected] wrote:
    >
    >
    >
    > > On Dec 1, 5:32 pm, denmarfl <[email protected]>
    > > wrote:

    >
    > > > I am using a New Vista PC. Installed Optical Cordless Mouse. Did not install
    > > > its software since the OS assigns/installs the Mouse driver. Encountered
    > > > alignment problems. In order to click on something (especially when the item
    > > > is small; I am using a High Screen resolution with my 22" Monitor) I must be
    > > > real careful and place the mouse finger tip slighly above the item I am going
    > > > to click on.....then it works. But if I place the end of the finger right on
    > > > the item, it will not. Also, sometimes no matter what I do, alignment or
    > > > not, nothing will happen. Thinking maybe it was the mouse, I went out and
    > > > purchased a NEW Optical Cordless Mouse....works the same way so at least I
    > > > ruled out the mouse as the problem. I did try the new mouse before I
    > > > installed the software that came with it, it had the same problems....I did
    > > > Install the Software that came with the new Mouse but it made no difference.
    > > > So this must be a Vista problem.

    >
    > > > I have checked for Vista Updates at Microsoft....nothing available (I have
    > > > the PC set to Automatically Download Updates)

    >
    > > > Suggestions?

    >
    > > Sorry, my last message was a "Reply to author" Not much help to
    > > everyone else with the same problem.

    >
    > > I also HAD this problem. I have a new XPS 420 system with Vista.
    > > While reading through this post, I started messing with the mouse
    > > settings in the Control Panel. Under the Pointers tab, the Scheme was
    > > set to Windows Aero. I chose (None), clicked Apply, and the problem
    > > went away.

    >
    > > Before I could not close a window using the X if it was in the upper
    > > right hand corner of the screen. Now, even while using Radio365
    > > (which has a very small close button), the "close" dialog box is
    > > displayed when the point of the arrow is in the center of the X - as
    > > it should be.- Hide quoted text -

    >
    > > - Show quoted text -

    >
    > Thanks for the post!! disabling Aero worked for me too. Sounds like
    > if you own a Dell XPS 420 you should change this setting straight out
    > of the box.


    I agree, by turning off either the Aero theme in the "Personalization"
    control panel (so your computer goes back to looking like Win2000) or
    turning off the Aero mouse pointer theme (so your mouse looks like
    it's from Win98), the pointer is accurate. I have a feeling it is
    related to the video card. Sounds like the above people have a Dell
    XPS 420, do you also have the ATI Radeon HD 2600 XT video card (that
    was a $200 upgrade!)? I hope there is a video card driver upgrade very
    soon!

  11. #11
    Join Date
    Dec 2007
    Posts
    1
    Boy is this one on the money. I have a new XPS 420 with the ATI Radeon HD 2600 XT video card and exactly the same level of frustration with the mouse pointer.

    Will someone please post back here when a proper solution for this problem is available? Thanks!

  12. #12
    Richard in AZ Guest

    Re: Mouse pointer not aligned


    "ossinger" <[email protected]> wrote in message news:[email protected]...
    >
    > Boy is this one on the money. I have a new XPS 420 with the ATI Radeon
    > HD 2600 XT video card and exactly the same level of frustration with
    > the mouse pointer.
    >
    > Will someone please post back here when a proper solution for this
    > problem is available? Thanks!
    >
    >
    > --
    > ossinger
    > ------------------------------------------------------------------------
    > ossinger's Profile: http://forums.techarena.in/member.php?userid=37487
    > View this thread: http://forums.techarena.in/showthread.php?t=863426
    >
    > http://forums.techarena.in
    >

    "ME TOO" replies to a post add nothing of value and waste peoples time. Either start your own
    post, for just lurk here for a response.



  13. #13

    Re: Mouse pointer not aligned

    On Dec 16, 11:22 am, "Richard in AZ" <[email protected]> wrote:
    > "ossinger" <[email protected]> wrote in messagenews:[email protected]...
    >
    > > Boy is this one on the money. I have a new XPS 420 with the ATI Radeon
    > > HD 2600 XT video card and exactly the same level of frustration with
    > > the mouse pointer.

    >
    > > Will someone please post back here when a proper solution for this
    > > problem is available? Thanks!

    >
    > > --
    > > ossinger
    > > ------------------------------------------------------------------------
    > > ossinger's Profile:http://forums.techarena.in/member.php?userid=37487
    > > View this thread:http://forums.techarena.in/showthread.php?t=863426

    >
    > >http://forums.techarena.in

    >
    > "ME TOO" replies to a post add nothing of value and waste peoples time. Either start your own
    > post, for just lurk here for a response.- Hide quoted text -
    >
    > - Show quoted text -


    ME TOO, too all of the above problems and symptoms.

    I believe "me too" posts ARE important and value added to show that
    you are not the only one who is going crazy with a particularly
    frustrating issue.

  14. #14
    Join Date
    Dec 2007
    Posts
    1

    Dell XPS 420 Vista Click Alignment solution

    Spent rather frustrating day figuring out how to get the alignment right so that the mouse clicks where I intend to on Vista

    I found that the following worked for me:
    Go to Mouse Properties
    UNCHECK - Enhance Pointer Precision (under Motion block)
    UNCHECK - Automatically move pointer to ... (Under snap to Block)

    This has seemed to solve the problem for me.

    I had also tried adjusting screen resolution, Using Bronze pointer etc but nothing quite worked. Now it seems to work with Window Aero (system scheme) too.

    Hope this tip helps others

  15. #15
    denmarfl Guest

    Re: Mouse pointer not aligned

    I wish there were was a way that this reply could go out to all that posted
    in this thread....one that I originated. I worked with Del lXPS support
    today. I posted the problem originally in a Logitech Forum. A response
    there recommended I go to MSPAINT and see how the Mouse pointer aligned when
    drawing with the pencil. When I did that the line and Pencil were almost 1/4"
    off. Working with Dell Tech I showed them this, and, also how difficult
    sometimes it was to align the normal Mouse pointer up with Buttons, etc.

    The Fix....the Tech Downloaded and Installed the Updated Driver and ATI
    Software that is available at the Dell Website for my XPS that is shown for
    the ATI HD2600 XT Card. if you go to MY ACCOUNT at Dell.com, login, click
    on your XPS system then Downloads, all downloads for your XPS system appear.
    The tech Downloaded the driver and Software. I then went back to MSPaint and
    the Line and Pencil are Right on. Dell advised only to download Updates from
    their site because many times the Updates are different from the updates
    found at the Manufacturers Site. If you still have the problem, download the
    updates and let me know if it also corrects the problem for you.. If the two
    of find this corrects the Mouse Point alignment problem, we can feel fairly
    confident...the fix is the Updated driver and software.

    One issue I have noticed is the Monitor is much brighter, almost too
    bright....and I have the GAMMA Setting in the ATI Control Panel at it lowest
    setting. It is as if the Driver is over powering the Monitor when it comes
    to brightness.....so I'll need to play with the brightness settings.

    "Richard in AZ" wrote:

    >
    > "ossinger" <[email protected]> wrote in message news:[email protected]...
    > >
    > > Boy is this one on the money. I have a new XPS 420 with the ATI Radeon
    > > HD 2600 XT video card and exactly the same level of frustration with
    > > the mouse pointer.
    > >
    > > Will someone please post back here when a proper solution for this
    > > problem is available? Thanks!
    > >
    > >
    > > --
    > > ossinger
    > > ------------------------------------------------------------------------
    > > ossinger's Profile: http://forums.techarena.in/member.php?userid=37487
    > > View this thread: http://forums.techarena.in/showthread.php?t=863426
    > >
    > > http://forums.techarena.in
    > >

    > "ME TOO" replies to a post add nothing of value and waste peoples time. Either start your own
    > post, for just lurk here for a response.
    >
    >
    >


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