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Thread: RPC Server Unavailable when join domain

  1. #1
    Join Date
    Oct 2005
    Posts
    39

    RPC Server Unavailable when join domain

    We are already running a Server 2003 since years. Recently we setup a new AD Server with Domain which went successfully but there is something wrong which is preventing our users to connect with Domain. Whenever we try connecting Domain from a Users PC, it says “RPC server is unavailable.”

    As of troubleshooting I have already tried running netdiag, checked DNS, etc. All tests show no errors. I even read all support docs and rechecked the settings but still the same problem. Somebody suggested me to check IPSec Service which is also running fine.

    What else should I try? Please help.

  2. #2
    Join Date
    Sep 2005
    Posts
    208

    Re: RPC Server Unavailable when join domain

    Well to me it most probably appears like there is surely some problem is with DNS. Anyways, just try running

    %systemroot%\debug\netsetup.log

    If you find any error messages here, search them on Google and see what you get.

  3. #3
    Join Date
    Oct 2005
    Posts
    39

    Re: RPC Server Unavailable when join domain

    Thanks for your help prash. As per your suggestions i checked the netsetup.log and here is what i can see:

    NetpGetComputerObjectDn: Unable to bind to DS on
    '\\HK-PSSWN003.asia.internal.com': 0x6ba

    04/11 09:57:30 NetpDoDomainJoin
    04/11 09:57:30 NetpMachineValidToJoin: 'HK15313'
    04/11 09:57:30 NetpGetLsaPrimaryDomain: status: 0x0
    04/11 09:57:30 NetpMachineValidToJoin: status: 0x0
    04/11 09:57:30 NetpJoinDomain
    04/11 09:57:30 Machine: HK15313
    04/11 09:57:30 Domain: asia.internal.com
    04/11 09:57:30 MachineAccountOU: (NULL)
    04/11 09:57:30 Account: cn\test
    04/11 09:57:30 Options: 0x27
    04/11 09:57:30 OS Version: 5.1
    04/11 09:57:30 Build number: 2600
    04/11 09:57:30 ServicePack: Service Pack 2
    04/11 09:57:30 NetpValidateName: checking to see if 'asia.internal.com'
    is valid as type 3 name
    04/11 09:57:30 NetpValidateName: 'asia.internal.com' is not a valid
    NetBIOS domain name: 0x7b
    04/11 09:57:31 NetpCheckDomainNameIsValid [ Exists ] for
    'asia.internal.com' returned 0x0
    04/11 09:57:31 NetpValidateName: name 'asia.internal.com' is valid for
    type 3
    04/11 09:57:31 NetpDsGetDcName: trying to find DC in domain
    'asia.internal.com', flags: 0x1020
    04/11 09:57:32 NetpDsGetDcName: failed to find a DC having account
    'HK15313$': 0x525
    04/11 09:57:32 NetpDsGetDcName: found DC
    '\\HK-PSSWN003.asia.internal.com' in the specified domain
    04/11 09:57:32 NetpJoinDomain: status of connecting to dc
    '\\HK-PSSWN003.asia.internal.com': 0x0
    04/11 09:57:32 NetpGetLsaPrimaryDomain: status: 0x0
    04/11 09:57:32 NetpGetDnsHostName: Read NV Hostname: HK15313
    04/11 09:57:32 NetpGetDnsHostName: PrimaryDnsSuffix defaulted to DNS
    domain name: asia.internal.com
    04/11 09:57:32 NetpLsaOpenSecret: status: 0xc0000034
    04/11 09:57:32 NetpGetLsaPrimaryDomain: status: 0x0
    04/11 09:57:32 NetpLsaOpenSecret: status: 0xc0000034
    04/11 09:57:33 NetpJoinDomain: status of creating account: 0x0
    04/11 09:57:54 NetpGetComputerObjectDn: Unable to bind to DS on
    '\\HK-PSSWN003.asia.internal.com': 0x6ba
    04/11 09:57:54 NetpSetDnsHostNameAndSpn: NetpGetComputerObjectDn
    failed: 0x6ba
    04/11 09:57:54 ldap_unbind status: 0x0
    04/11 09:57:54 NetpJoinDomain: status of setting DnsHostName and SPN:
    0x6ba
    04/11 09:57:54 NetpJoinDomain: initiaing a rollback due to earlier
    errors
    04/11 09:57:55 NetpGetLsaPrimaryDomain: status: 0x0
    04/11 09:57:55 NetpManageMachineAccountWithSid: status of disabling
    account 'HK15313$' on '\\HK-PSSWN003.asia.internal.com': 0x0
    04/11 09:57:55 NetpJoinDomain: rollback: status of deleting computer
    account: 0x0
    04/11 09:57:55 NetpLsaOpenSecret: status: 0x0
    04/11 09:57:55 NetpJoinDomain: rollback: status of deleting secret: 0x0
    04/11 09:57:55 NetpJoinDomain: status of disconnecting from
    '\\HK-PSSWN003.asia.internal.com': 0x0
    04/11 09:57:55 NetpDoDomainJoin: status: 0x6ba
    I event tried the same from another system and found the same thing. When i searched for the same on internet i found an article on technet saying the problem could be because of an account being a member of too many groups the Dom Administrator account is only a member of 4 groups.

    Any help please?

  4. #4
    Join Date
    Jun 2009
    Posts
    1

    Re: RPC Server Unavailable when join domain

    I've had this problem as well, the client was a brand new Windows XP Pro machine, same error, the fix was to make sure the time was the same on the Domain controller!!! as soon as that was fixed, problem solved.

  5. #5
    Join Date
    Jul 2010
    Posts
    1

    Re: RPC Server Unavailable when join domain

    I've found this to be a problem when the computer you are trying to join to the domain is behind a NAT.
    Note that this is especially true for VMs, which are by default behind a NAT of the host computer and not bridged to the network. Changing the configuration to bridged solves the issue.

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