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| WSUS 3.0 - Clients not responding, error = 0x8024400E I’ have made a upgrade to wsus 3, but none of my 130 clients (XP, 2000, WServer2K or Server2003) have respond to my server. This is a WServer 2003 with SPack 2 and is not a DC, it’s a simple fileserver . The error is “WARNING: GetAuthorizationCookie failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200” like the log bellow shows. I’ have tried many things, reinstalling WSUS, changing the WSUS from a server to another, like a DC, but the error persists….. The last log is form the client debug tool….. Thanks… 2007-05-24 19:15:04:862 1228 d3c AU Triggering AU detection through DetectNow API 2007-05-24 19:15:04:862 1228 d3c AU Triggering Online detection (non-interactive) 2007-05-24 19:15:04:862 1228 c48 AU ############# 2007-05-24 19:15:04:862 1228 c48 AU ## START ## AU: Search for updates 2007-05-24 19:15:04:862 1228 c48 AU ######### 2007-05-24 19:15:04:862 1228 c48 AU <<## SUBMITTED ## AU: Search for updates [CallId = {2E71627F-6899-4A78-B97E-E495DF515898}] 2007-05-24 19:15:04:862 1228 860 Agent ************* 2007-05-24 19:15:04:862 1228 860 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-05-24 19:15:04:862 1228 860 Agent ********* 2007-05-24 19:15:04:862 1228 860 Agent * Online = Yes; Ignore download priority = No 2007-05-24 19:15:04:862 1228 860 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1" 2007-05-24 19:15:04:862 1228 860 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 2007-05-24 19:15:04:862 1228 860 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab: 2007-05-24 19:15:04:893 1228 860 Misc Microsoft signed: Yes 2007-05-24 19:15:04:893 1228 860 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab: 2007-05-24 19:15:04:909 1228 860 Misc Microsoft signed: Yes 2007-05-24 19:15:04:940 1228 860 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab: 2007-05-24 19:15:04:956 1228 860 Misc Microsoft signed: Yes 2007-05-24 19:15:04:987 1228 860 Setup *********** Setup: Checking whether self-update is required *********** 2007-05-24 19:15:04:987 1228 860 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf 2007-05-24 19:15:05:018 1228 860 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:018 1228 860 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:034 1228 860 Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:034 1228 860 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:049 1228 860 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:049 1228 860 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:049 1228 860 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:049 1228 860 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:065 1228 860 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:081 1228 860 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:081 1228 860 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\7.0.6000.374\wups.dll: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:081 1228 860 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wups2.dll\7.0.6000.374\wups2.dll: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:096 1228 860 Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.374, required version = 7.0.6000.374 2007-05-24 19:15:05:096 1228 860 Setup * IsUpdateRequired = No 2007-05-24 19:15:05:893 1228 860 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2007-05-24 19:15:05:893 1228 860 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://cluster2/ClientWebService/client.asmx 2007-05-24 19:15:06:472 1228 860 PT WARNING: Cached cookie has expired or new PID is available 2007-05-24 19:15:06:472 1228 860 PT Initializing simple targeting cookie, clientId = 988dca9b-e0d6-49aa-8d55-80e977970ff3, target group = http://cluster2, DNS name = ipanuno.ipa.local 2007-05-24 19:15:06:472 1228 860 PT Server URL = http://cluster2/SimpleAuthWebService/SimpleAuth.asmx 2007-05-24 19:15:06:487 1228 860 PT WARNING: GetAuthorizationCookie failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200 2007-05-24 19:15:06:487 1228 860 PT WARNING: SOAP Fault: 0x000190 2007-05-24 19:15:06:487 1228 860 PT WARNING: faultstring:Fault occurred 2007-05-24 19:15:06:487 1228 860 PT WARNING: ErrorCode:InternalServerError(5) 2007-05-24 19:15:06:487 1228 860 PT WARNING: Message:(null) 2007-05-24 19:15:06:487 1228 860 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/SimpleAuthWebService/GetAuthorizationCookie" 2007-05-24 19:15:06:487 1228 860 PT WARNING: ID:57cb86a9-bf8d-4405-8f5b-c232e00556b3 2007-05-24 19:15:06:487 1228 860 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x8024400e 2007-05-24 19:15:06:487 1228 860 PT WARNING: PopulateAuthCookies failed: 0x8024400e 2007-05-24 19:15:06:487 1228 860 PT WARNING: RefreshCookie failed: 0x8024400e 2007-05-24 19:15:06:487 1228 860 PT WARNING: RefreshPTState failed: 0x8024400e 2007-05-24 19:15:06:487 1228 860 PT WARNING: Sync of Updates: 0x8024400e 2007-05-24 19:15:06:487 1228 860 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400e 2007-05-24 19:15:06:487 1228 860 Agent * WARNING: Failed to synchronize, error = 0x8024400E 2007-05-24 19:15:06:487 1228 860 Agent * WARNING: Exit code = 0x8024400E 2007-05-24 19:15:06:487 1228 860 Agent ********* 2007-05-24 19:15:06:487 1228 860 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-05-24 19:15:06:487 1228 860 Agent ************* 2007-05-24 19:15:06:487 1228 860 Agent WARNING: WU client failed Searching for update with error 0x8024400e 2007-05-24 19:15:06:487 1228 234 AU >>## RESUMED ## AU: Search for updates [CallId = {2E71627F-6899-4A78-B97E-E495DF515898}] 2007-05-24 19:15:06:487 1228 234 AU # WARNING: Search callback failed, result = 0x8024400E 2007-05-24 19:15:06:487 1228 234 AU # WARNING: Failed to find updates with error code 8024400E 2007-05-24 19:15:06:487 1228 234 AU ######### 2007-05-24 19:15:06:487 1228 234 AU ## END ## AU: Search for updates [CallId = {2E71627F-6899-4A78-B97E-E495DF515898}] 2007-05-24 19:15:06:487 1228 234 AU ############# 2007-05-24 19:15:06:487 1228 234 AU AU setting next detection timeout to 2007-05-24 23:15:06 2007-05-24 19:15:06:487 1228 234 AU Setting AU scheduled install time to 2007-05-25 13:00:00 2007-05-24 19:15:11:488 1228 860 Report REPORT EVENT: {FD753B4C-7C88-4392-B350-73012F420860} 2007-05-24 19:15:06:487+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error The other log.... WSUS Client Diagnostics Tool Checking Machine State Checking for admin rights to run tool . . . . . . . . . PASS Automatic Updates Service is running. . . . . . . . . . PASS Background Intelligent Transfer Service is running. . . PASS Wuaueng.dll version 7.0.6000.374. . . . . . . . . . . . PASS This version is WSUS 2.0 Checking AU Settings AU Option is 4: Scheduled Install . . . . . . . . . . . PASS Option is from Policy settings Checking Proxy Configuration Checking for winhttp local machine Proxy settings . . . PASS Winhttp local machine access type <Direct Connection> Winhttp local machine Proxy. . . . . . . . . . NONE Winhttp local machine ProxyBypass. . . . . . . NONE Checking User IE Proxy settings . . . . . . . . . . . . PASS User IE Proxy ipaproxy:8080 User IE ProxyByPass 172.1.1.240:82;<local> User IE AutoConfig URL Proxy . . . . . . . . . NONE User IE AutoDetect AutoDetect not in use Checking Connection to WSUS/SUS Server WUServer = http://cluster2 WUStatusServer = http://cluster2 UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS Connection to server. . . . . . . . . . . . . . . . . . PASS SelfUpdate folder is present. . . . . . . . . . . . . . PASS |
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| Re: WSUS 3.0 - Clients not responding, error = 0x8024400E
On May 24, 2:21 pm, calnuno <caln...@discussions.microsoft.com> wrote: > Hello, > > I' have made a upgrade to wsus 3, but none of my 130 clients (XP, 2000, > WServer2K or Server2003) have respond to my server. This is a WServer 2003 > with SPack 2 and is not a DC, it's a simple fileserver . The error is > "WARNING: GetAuthorizationCookie failure, error = 0x8024400E, soap client > error = 7, soap error code = 400, HTTP status code = 200" like the log bellow > shows. > I' have tried many things, reinstalling WSUS, changing the WSUS from a > server to another, like a DC, but the error persists..... > The last log is form the client debug tool..... > Thanks... > > 2007-05-24 19:15:04:862 1228 d3c AU Triggering AU detection through > DetectNow API > 2007-05-24 19:15:04:862 1228 d3c AU Triggering Onlinedetection > (non-interactive) > 2007-05-24 19:15:04:862 1228 c48 AU ############# > 2007-05-24 19:15:04:862 1228 c48 AU ## START ## AU: Search for updates > 2007-05-24 19:15:04:862 1228 c48 AU ######### > 2007-05-24 19:15:04:862 1228 c48 AU <<## SUBMITTED ##AU: Search for updates > [CallId = {2E71627F-6899-4A78-B97E-E495DF515898}] > 2007-05-24 19:15:04:862 1228 860 Agent ************* > 2007-05-24 19:15:04:862 1228 860 Agent ** START ** Agent: Finding updates > [CallerId = AutomaticUpdates] > 2007-05-24 19:15:04:862 1228 860 Agent ********* > 2007-05-24 19:15:04:862 1228 860 Agent * Online = Yes; Ignore download > priority = No > 2007-05-24 19:15:04:862 1228 860 Agent * Criteria = "IsHidden=0 and > IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or > IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and > IsAssigned=1 or IsHidden=0 and IsInstalled=1 and > DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or > IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and > IsAssigned=1 and RebootRequired=1" > 2007-05-24 19:15:04:862 1228 860 Agent * ServiceID = > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} > 2007-05-24 19:15:04:862 1228 860 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab: > 2007-05-24 19:15:04:893 1228 860 Misc Microsoft signed: Yes > 2007-05-24 19:15:04:893 1228 860 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab: > 2007-05-24 19:15:04:909 1228 860 Misc Microsoft signed: Yes > 2007-05-24 19:15:04:940 1228 860 Misc Validating signature for > C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab: > 2007-05-24 19:15:04:956 1228 860 Misc Microsoft signed: Yes > 2007-05-24 19:15:04:987 1228 860 Setup *********** Setup: Checking whether > self-update is required *********** > 2007-05-24 19:15:04:987 1228 860 Setup * Inf file: > C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf > 2007-05-24 19:15:05:018 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.374, required version > = 7.0.6000.374 > 2007-05-24 19:15:05:018 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.374, required > version = 7.0.6000.374 > 2007-05-24 19:15:05:034 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.374, required > version = 7.0.6000.374 > 2007-05-24 19:15:05:034 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.374, required > version = 7.0.6000.374 > 2007-05-24 19:15:05:049 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.374, required > version = 7.0.6000.374 > 2007-05-24 19:15:05:049 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.374, required > version = 7.0.6000.374 > 2007-05-24 19:15:05:049 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.374, required > version = 7.0.6000.374 > 2007-05-24 19:15:05:049 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.374, required > version = 7.0.6000.374 > 2007-05-24 19:15:05:065 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.374, required > version = 7.0.6000.374 > 2007-05-24 19:15:05:081 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.374, required > version = 7.0.6000.374 > 2007-05-24 19:15:05:081 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wups.dll\7.0.*6000.374\wups.dll: target version = 7.0.6000.374, required version= 7.0.6000.374 > 2007-05-24 19:15:05:081 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\SoftwareDistribution\Setup\Ser viceStartup\wups2.dll\7..0*.6000.374\wups2.dll: > target version = 7.0.6000.374, required version = 7.0.6000.374 > 2007-05-24 19:15:05:096 1228 860 Setup Update NOT required for > C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.374, required > version = 7.0.6000.374 > 2007-05-24 19:15:05:096 1228 860 Setup * IsUpdateRequired = No > 2007-05-24 19:15:05:893 1228 860 PT +++++++++++ PT: Synchronizing server > updates +++++++++++ > 2007-05-24 19:15:05:893 1228 860 PT + ServiceId = > {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =http://cluster2/ClientWebService/client.asmx > 2007-05-24 19:15:06:472 1228 860 PT WARNING: Cached cookie has expired or > new PID is available > 2007-05-24 19:15:06:472 1228 860 PT Initializing simple targeting cookie, > clientId = 988dca9b-e0d6-49aa-8d55-80e977970ff3, target group =http://cluster2, DNS name = ipanuno.ipa.local > 2007-05-24 19:15:06:472 1228 860 PT Server URL =http://cluster2/SimpleAuthWebService/SimpleAuth.asmx > 2007-05-24 19:15:06:487 1228 860 PT WARNING: GetAuthorizationCookie failure, > error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status > code = 200 > 2007-05-24 19:15:06:487 1228 860 PT WARNING: SOAP Fault: 0x000190 > 2007-05-24 19:15:06:487 1228 860 PT WARNING: faultstring:Fault occurred > 2007-05-24 19:15:06:487 1228 860 PT WARNING: > ErrorCode:InternalServerError(5) > 2007-05-24 19:15:06:487 1228 860 PT WARNING: Message:(null) > 2007-05-24 19:15:06:487 1228 860 PT WARNING: > Method:"http://www.microsoft.com/SoftwareDistribution/Server/SimpleAuthWebSer..." > 2007-05-24 19:15:06:487 1228 860 PT WARNING: > ID:57cb86a9-bf8d-4405-8f5b-c232e00556b3 > 2007-05-24 19:15:06:487 1228 860 PT WARNING: Failed to initialize Simple > Targeting Cookie: 0x8024400e > 2007-05-24 19:15:06:487 1228 860 PT WARNING: PopulateAuthCookies failed: > 0x8024400e > 2007-05-24 19:15:06:487 1228 860 PT WARNING: RefreshCookie failed: 0x8024400e > 2007-05-24 19:15:06:487 1228 860 PT WARNING: RefreshPTState failed: 0x8024400e > 2007-05-24 19:15:06:487 1228 860 PT WARNING: Sync of Updates: 0x8024400e > 2007-05-24 19:15:06:487 1228 860 PT WARNING: SyncServerUpdatesInternal > failed: 0x8024400e > 2007-05-24 19:15:06:487 1228 860 Agent * WARNING: Failed to synchronize, > error = 0x8024400E > 2007-05-24 19:15:06:487 1228 860 Agent * WARNING: Exitcode = 0x8024400E > 2007-05-24 19:15:06:487 1228 860 Agent ********* > 2007-05-24 19:15:06:487 1228 860 Agent ** END ** Agent: Finding updates > [CallerId = AutomaticUpdates] > 2007-05-24 19:15:06:487 1228 860 Agent ************* > 2007-05-24 19:15:06:487 1228 860 Agent WARNING: WU client failed Searching > for update with error 0x8024400e > 2007-05-24 19:15:06:487 1228 234 AU >>## RESUMED ##AU: Search for updates > [CallId = {2E71627F-6899-4A78-B97E-E495DF515898}] > 2007-05-24 19:15:06:487 1228 234 AU # WARNING: Search callback failed, > result = 0x8024400E > 2007-05-24 19:15:06:487 1228 234 AU # WARNING: Failed to find updates with > error code 8024400E > 2007-05-24 19:15:06:487 1228 234 AU ######### > 2007-05-24 19:15:06:487 1228 234 AU ## END ## AU: Search for updates > [CallId = {2E71627F-6899-4A78-B97E-E495DF515898}] > 2007-05-24 19:15:06:487 1228 234 AU ############# > 2007-05-24 19:15:06:487 1228 234 AU AU setting next detection timeout to > 2007-05-24 23:15:06 > 2007-05-24 19:15:06:487 1228 234 AU Setting AU scheduled install time to > 2007-05-25 13:00:00 > 2007-05-24 19:15:11:488 1228 860 Report REPORT EVENT: > {FD753B4C-7C88-4392-B350-73012F420860} 2007-05-24 > 19:15:06:487+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates Failure Software > Synchronization Windows Update Client failed to detect with error > > The other log.... > > WSUS Client Diagnostics Tool > > Checking Machine State > Checking for admin rights to run tool . . . . . . . . . PASS > Automatic Updates Service is running. . . . . . . . . . PASS > Background Intelligent Transfer Service is running. . . PASS > Wuaueng.dll version 7.0.6000.374. . . . . . . . . . . . PASS > This version is WSUS 2.0 > > Checking AU Settings > AU Option is 4: Scheduled Install . . . . . . . . . . . PASS > Option is from Policy settings > > Checking Proxy Configuration > Checking for winhttp local machine Proxy settings . . . PASS > Winhttp local machine access type > <Direct Connection> > Winhttp local machine Proxy. . . . . . . . . . NONE > Winhttp local machine ProxyBypass. . . . . . . NONE > Checking User IE Proxy settings . . . . . . . . . . . . PASS > User IE Proxy > ipaproxy:8080 > User IE ProxyByPass > 172.1.1.240:82;<local> > User IE AutoConfig URL Proxy . . . . . . . . . NONE > User IE AutoDetect > AutoDetect not in use > > Checking Connection to WSUS/SUS Server > WUServer =http://cluster2 > WUStatusServer =http://cluster2 > UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS > Connection to server. . . . . . . . . . . . . . . . . . PASS > SelfUpdate folder is present. . . . . . . . . . . . . . PASS Try issuing the command 'proxycfg -u' on a few of the clients. Then issue 'wuauclt /resetauthorization /detectnow'. |
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