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BITS update is failing
Server Update Service
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#1
12-01-2007
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| BITS update is failing The BITS update started failing around the first of the year. NO system changes have ocurred recently that would have affected this. There have been no WSUS server changes and no proxy server changes. I get errors in the Windows Update log that indicate an error code of 0x80200011 "Insufficient Range Support". Below is a sampling of the log. Any ideas??? 2007-01-11 16:08:03 1392 b9c DnldMgr WARNING: Download job failed because of insufficient range support. 2007-01-11 16:08:03 1392 b9c DnldMgr Error 0x80200011 occurred while downloading update; notifying dependent calls. 2007-01-11 16:08:03 1392 58c Agent ********* 2007-01-11 16:08:03 1392 58c Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates] 2007-01-11 16:08:03 1392 58c Agent ************* 2007-01-11 16:08:03 884 2cc DtaStor Update service properties: service registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2007-01-11 16:08:03 884 2cc DtaStor WARNING: Update Service: Failed to update backup store 2007-01-11 16:08:03 1392 5d8 AU >>## RESUMED ## AU: Download update [UpdateId = {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}] 2007-01-11 16:08:03 1392 5d8 AU # WARNING: Download failed, error = 0x80200011 2007-01-11 16:08:03 1392 bc0 DnldMgr WARNING: BITS job {AD6B25C7-E01A-432E-9899-8DDDF06C31C8} failed, updateId = {5E7E6557-339D-4AB4-838D-4B6351A9F7F6}.101, hr = 0x80200011, BG_ERROR_CONTEXT = 5 2007-01-11 16:08:03 1392 bc0 DnldMgr Progress failure bytes total = 652008, bytes transferred = 0 2007-01-11 16:08:03 1392 bc0 DnldMgr Failed job file: URL = http://wsus.norlight.com/Content/B3/...A9C189CFB3.exe, local path = C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\188dc2983163f169329e474f054b5b5d\WindowsXP-KB842773-v2-x86-enu.exe 2007-01-11 16:08:03 1392 bc0 DnldMgr WARNING: Download job failed because of insufficient range support. 2007-01-11 16:08:03 1392 bc0 DnldMgr Error 0x80200011 occurred while downloading update; notifying dependent calls. 2007-01-11 16:08:03 884 2cc DtaStor Update service properties: service registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2007-01-11 16:08:03 884 2cc DtaStor WARNING: Update Service: Failed to update backup store 2007-01-11 16:08:03 1392 5d8 AU >>## RESUMED ## AU: Download update [UpdateId = {3E1EE9BF-A5F6-4CD8-BF9F-310F4CFDBAD1}] 2007-01-11 16:08:03 1392 5d8 AU # WARNING: Download failed, error = 0x80200011 2007-01-11 16:08:03 1392 5d8 AU ######### 2007-01-11 16:08:03 1392 5d8 AU ## END ## AU: Download updates 2007-01-11 16:08:03 1392 5d8 AU ############# 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: {50F1D7AF-443C-430A-8CB6-006EE4A5EBAE} 2007-01-11 16:08:01-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items. 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: {AFB7CB59-9428-4BBF-A2B8-3A5029B83541} 2007-01-11 16:08:01-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status. 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: {4873CAD0-9EB5-47F0-BAF4-CC53AA9CB336} 2007-01-11 16:08:03-0600 1 161 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 80200011 AutomaticUpdates Failure Content Download Error: Download failed. 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: {0174C282-3D99-43A4-A986-72DE5C01BDC0} 2007-01-11 16:08:03-0600 1 161 101 {3E1EE9BF-A5F6-4CD8-BF9F-310F4CFDBAD1} 101 80200011 AutomaticUpdates Failure Content Download Error: Download failed. 2007-01-11 16:08:15 1392 2fc AU No pending client directive 2007-01-11 16:14:28 1392 58c Report Uploading 4 events using cached cookie, reporting URL = http://wsus.norlight.com/ReportingWe...ebService.asmx 2007-01-11 16:14:28 1392 58c Report Reporter successfully uploaded 4 events. 2007-01-11 16:20:17 1392 2fc Service ********* 2007-01-11 16:20:17 1392 2fc Service ** END ** Service: Service exit [Exit code = 0x240001] 2007-01-11 16:20:17 1392 2fc Service ************* 2007-01-11 16:21:18 1396 2f8 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0600) =========== 2007-01-11 16:21:18 1396 2f8 Misc = Process: C:\WINDOWS\System32\svchost.exe 2007-01-11 16:21:18 1396 2f8 Misc = Module: C:\WINDOWS\System32\wuaueng.dll 2007-01-11 16:21:18 1396 2f8 Service ************* 2007-01-11 16:21:18 1396 2f8 Service ** START ** Service: Service startup 2007-01-11 16:21:18 1396 2f8 Service ********* 2007-01-11 16:21:18 1396 2f8 Agent * WU client version 5.8.0.2469 2007-01-11 16:21:18 1396 2f8 Agent * SusClientId = '98b5efa3-fb65-414a-83d6-cb722e232c4a' 2007-01-11 16:21:18 1396 2f8 Agent * Base directory: C:\WINDOWS\SoftwareDistribution 2007-01-11 16:21:18 1396 2f8 Agent * Access type: No proxy 2007-01-11 16:21:18 1396 2f8 Agent * Network state: Connected 2007-01-11 16:21:49 1396 894 Agent *********** Agent: Initializing Windows Update Agent *********** 2007-01-11 16:21:49 1396 894 Agent *********** Agent: Initializing global settings cache *********** 2007-01-11 16:21:49 1396 894 Agent * WSUS server: <NULL> 2007-01-11 16:21:49 1396 894 Agent * WSUS status server: <NULL> 2007-01-11 16:21:49 1396 894 Agent * Target group: (Unassigned Computers) 2007-01-11 16:21:49 1396 894 Agent * Windows Update access disabled: No 2007-01-11 16:21:54 1396 894 DnldMgr Download manager restoring 0 downloads 2007-01-11 16:21:55 1396 894 AU ########### AU: Initializing Automatic Updates ########### 2007-01-11 16:21:55 1396 894 AU # AU is not configured yet 2007-01-11 16:21:55 1396 894 AU AU is not configured yet, generating timeout to launch setup wizard 2007-01-11 16:22:04 1396 2f8 Agent *********** Agent: Refreshing global settings cache *********** 2007-01-11 16:22:04 1396 2f8 Agent * WSUS server: http://wsus.norlight.com (Changed) 2007-01-11 16:22:04 1396 2f8 Agent * WSUS status server: http://wsus.norlight.com (Changed) 2007-01-11 16:22:04 1396 2f8 Agent * Target group: (Unassigned Computers) (Unchanged) 2007-01-11 16:22:04 1396 2f8 Agent * Windows Update access disabled: No (Unchanged) 2007-01-11 16:22:04 1396 2f8 AU ########### AU: Policy change processed ########### 2007-01-11 16:22:04 1396 2f8 AU # Policy changed, AU restart required = Yes 2007-01-11 16:22:04 1396 2f8 AU # WSUS server: http://wsus.norlight.com 2007-01-11 16:22:04 1396 2f8 AU # Detection frequency: 4 2007-01-11 16:22:04 1396 2f8 AU # Approval type: Scheduled (Policy) 2007-01-11 16:22:04 1396 2f8 AU # Scheduled install day/time: Every day at 3:00 2007-01-11 16:22:04 1396 2f8 AU # Auto-install minor updates: Yes (Policy) 2007-01-11 16:22:04 1396 2f8 AU # Will interact with non-admins (Non-admins are elevated) 2007-01-11 16:22:04 1396 2f8 AU AU Restart required.... 2007-01-11 16:22:04 1396 2f8 AU ########### AU: Initializing Automatic Updates ########### 2007-01-11 16:22:04 1396 2f8 AU AU setting next detection timeout to 2007-01-11 22:22:04 2007-01-11 16:22:04 1396 2f8 AU # WSUS server: http://wsus.norlight.com 2007-01-11 16:22:04 1396 2f8 AU # Detection frequency: 4 2007-01-11 16:22:04 1396 2f8 AU # Approval type: Scheduled (Policy) 2007-01-11 16:22:04 1396 2f8 AU # Scheduled install day/time: Every day at 3:00 2007-01-11 16:22:04 1396 2f8 AU # Auto-install minor updates: Yes (Policy) 2007-01-11 16:22:04 1396 2f8 AU # Will interact with non-admins (Non-admins are elevated) 2007-01-11 16:22:04 1396 2f8 AU ############# 2007-01-11 16:22:04 1396 2f8 AU ## START ## AU: Search for updates  |
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#2
12-01-2007
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| RE: BITS update is failing
I am also able to install BITS manually or from Microsoft Updates. It fails when installing from our WSUS server and it doesn't matter if the logged in user is an admin or not. After I install BITS manually then other updates install just fine. "Bill" wrote: > > The BITS update started failing around the first of the year. NO system > changes have ocurred recently that would have affected this. There have been > no WSUS server changes and no proxy server changes. I get errors in the > Windows Update log that indicate an error code of 0x80200011 "Insufficient > Range Support". Below is a sampling of the log. Any ideas??? > > 2007-01-11 16:08:03 1392 b9c DnldMgr WARNING: Download job failed because of > insufficient range support. > 2007-01-11 16:08:03 1392 b9c DnldMgr Error 0x80200011 occurred while > downloading update; notifying dependent calls. > 2007-01-11 16:08:03 1392 58c Agent ********* > 2007-01-11 16:08:03 1392 58c Agent ** END ** Agent: Downloading updates > [CallerId = AutomaticUpdates] > 2007-01-11 16:08:03 1392 58c Agent ************* > 2007-01-11 16:08:03 884 2cc DtaStor Update service properties: service > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2007-01-11 16:08:03 884 2cc DtaStor WARNING: Update Service: Failed to > update backup store > 2007-01-11 16:08:03 1392 5d8 AU >>## RESUMED ## AU: Download update > [UpdateId = {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}] > 2007-01-11 16:08:03 1392 5d8 AU # WARNING: Download failed, error = > 0x80200011 > 2007-01-11 16:08:03 1392 bc0 DnldMgr WARNING: BITS job > {AD6B25C7-E01A-432E-9899-8DDDF06C31C8} failed, updateId = > {5E7E6557-339D-4AB4-838D-4B6351A9F7F6}.101, hr = 0x80200011, BG_ERROR_CONTEXT > = 5 > 2007-01-11 16:08:03 1392 bc0 DnldMgr Progress failure bytes total = > 652008, bytes transferred = 0 > 2007-01-11 16:08:03 1392 bc0 DnldMgr Failed job file: URL = > http://wsus.norlight.com/Content/B3/...A9C189CFB3.exe, > local path = > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\188dc2983163f169329e474f054b5b5d\WindowsXP-KB842773-v2-x86-enu.exe > 2007-01-11 16:08:03 1392 bc0 DnldMgr WARNING: Download job failed because of > insufficient range support. > 2007-01-11 16:08:03 1392 bc0 DnldMgr Error 0x80200011 occurred while > downloading update; notifying dependent calls. > 2007-01-11 16:08:03 884 2cc DtaStor Update service properties: service > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2007-01-11 16:08:03 884 2cc DtaStor WARNING: Update Service: Failed to > update backup store > 2007-01-11 16:08:03 1392 5d8 AU >>## RESUMED ## AU: Download update > [UpdateId = {3E1EE9BF-A5F6-4CD8-BF9F-310F4CFDBAD1}] > 2007-01-11 16:08:03 1392 5d8 AU # WARNING: Download failed, error = > 0x80200011 > 2007-01-11 16:08:03 1392 5d8 AU ######### > 2007-01-11 16:08:03 1392 5d8 AU ## END ## AU: Download updates > 2007-01-11 16:08:03 1392 5d8 AU ############# > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > {50F1D7AF-443C-430A-8CB6-006EE4A5EBAE} 2007-01-11 > 16:08:01-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items. > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > {AFB7CB59-9428-4BBF-A2B8-3A5029B83541} 2007-01-11 > 16:08:01-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status. > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > {4873CAD0-9EB5-47F0-BAF4-CC53AA9CB336} 2007-01-11 > 16:08:03-0600 1 161 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 80200011 AutomaticUpdates Failure Content Download Error: Download failed. > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > {0174C282-3D99-43A4-A986-72DE5C01BDC0} 2007-01-11 > 16:08:03-0600 1 161 101 {3E1EE9BF-A5F6-4CD8-BF9F-310F4CFDBAD1} 101 80200011 AutomaticUpdates Failure Content Download Error: Download failed. > 2007-01-11 16:08:15 1392 2fc AU No pending client directive > 2007-01-11 16:14:28 1392 58c Report Uploading 4 events using cached cookie, > reporting URL = > http://wsus.norlight.com/ReportingWe...ebService.asmx > 2007-01-11 16:14:28 1392 58c Report Reporter successfully uploaded 4 events. > 2007-01-11 16:20:17 1392 2fc Service ********* > 2007-01-11 16:20:17 1392 2fc Service ** END ** Service: Service exit > [Exit code = 0x240001] > 2007-01-11 16:20:17 1392 2fc Service ************* > 2007-01-11 16:21:18 1396 2f8 Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0600) =========== > 2007-01-11 16:21:18 1396 2f8 Misc = Process: C:\WINDOWS\System32\svchost.exe > 2007-01-11 16:21:18 1396 2f8 Misc = Module: C:\WINDOWS\System32\wuaueng.dll > 2007-01-11 16:21:18 1396 2f8 Service ************* > 2007-01-11 16:21:18 1396 2f8 Service ** START ** Service: Service startup > 2007-01-11 16:21:18 1396 2f8 Service ********* > 2007-01-11 16:21:18 1396 2f8 Agent * WU client version 5.8.0.2469 > 2007-01-11 16:21:18 1396 2f8 Agent * SusClientId = > '98b5efa3-fb65-414a-83d6-cb722e232c4a' > 2007-01-11 16:21:18 1396 2f8 Agent * Base directory: > C:\WINDOWS\SoftwareDistribution > 2007-01-11 16:21:18 1396 2f8 Agent * Access type: No proxy > 2007-01-11 16:21:18 1396 2f8 Agent * Network state: Connected > 2007-01-11 16:21:49 1396 894 Agent *********** Agent: Initializing Windows > Update Agent *********** > 2007-01-11 16:21:49 1396 894 Agent *********** Agent: Initializing global > settings cache *********** > 2007-01-11 16:21:49 1396 894 Agent * WSUS server: <NULL> > 2007-01-11 16:21:49 1396 894 Agent * WSUS status server: <NULL> > 2007-01-11 16:21:49 1396 894 Agent * Target group: (Unassigned Computers) > 2007-01-11 16:21:49 1396 894 Agent * Windows Update access disabled: No > 2007-01-11 16:21:54 1396 894 DnldMgr Download manager restoring 0 downloads > 2007-01-11 16:21:55 1396 894 AU ########### AU: Initializing Automatic > Updates ########### > 2007-01-11 16:21:55 1396 894 AU # AU is not configured yet > 2007-01-11 16:21:55 1396 894 AU AU is not configured yet, generating timeout > to launch setup wizard > 2007-01-11 16:22:04 1396 2f8 Agent *********** Agent: Refreshing global > settings cache *********** > 2007-01-11 16:22:04 1396 2f8 Agent * WSUS server: http://wsus.norlight.com > (Changed) > 2007-01-11 16:22:04 1396 2f8 Agent * WSUS status server: > http://wsus.norlight.com (Changed) > 2007-01-11 16:22:04 1396 2f8 Agent * Target group: (Unassigned Computers) > (Unchanged) > 2007-01-11 16:22:04 1396 2f8 Agent * Windows Update access disabled: No > (Unchanged) > 2007-01-11 16:22:04 1396 2f8 AU ########### AU: Policy change processed > ########### > 2007-01-11 16:22:04 1396 2f8 AU # Policy changed, AU restart required = Yes > 2007-01-11 16:22:04 1396 2f8 AU # WSUS server: http://wsus.norlight.com > 2007-01-11 16:22:04 1396 2f8 AU # Detection frequency: 4 > 2007-01-11 16:22:04 1396 2f8 AU # Approval type: Scheduled (Policy) > 2007-01-11 16:22:04 1396 2f8 AU # Scheduled install day/time: Every day at > 3:00 > 2007-01-11 16:22:04 1396 2f8 AU # Auto-install minor updates: Yes (Policy) > 2007-01-11 16:22:04 1396 2f8 AU # Will interact with non-admins > (Non-admins are elevated) > 2007-01-11 16:22:04 1396 2f8 AU AU Restart required.... > 2007-01-11 16:22:04 1396 2f8 AU ########### AU: Initializing Automatic > Updates ########### > 2007-01-11 16:22:04 1396 2f8 AU AU setting next detection timeout to > 2007-01-11 22:22:04 > 2007-01-11 16:22:04 1396 2f8 AU # WSUS server: http://wsus.norlight.com > 2007-01-11 16:22:04 1396 2f8 AU # Detection frequency: 4 > 2007-01-11 16:22:04 1396 2f8 AU # Approval type: Scheduled (Policy) > 2007-01-11 16:22:04 1396 2f8 AU # Scheduled install day/time: Every day at > 3:00 > 2007-01-11 16:22:04 1396 2f8 AU # Auto-install minor updates: Yes (Policy) > 2007-01-11 16:22:04 1396 2f8 AU # Will interact with non-admins > (Non-admins are elevated) > 2007-01-11 16:22:04 1396 2f8 AU ############# > 2007-01-11 16:22:04 1396 2f8 AU ## START ## AU: Search for updates > |
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#3
12-01-2007
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| Re: BITS update is failing
"Bill" <Bill@discussions.microsoft.com> wrote in message news:FE24072E-4594-441A-ABB6-C27BF1395B56@microsoft.com... > > The BITS update started failing around the first of the year. NO system > changes have ocurred recently that would have affected this. There have > been > no WSUS server changes and no proxy server changes. I get errors in the > Windows Update log that indicate an error code of 0x80200011 "Insufficient > Range Support". Below is a sampling of the log. Any ideas??? > > 2007-01-11 16:08:03 1392 b9c DnldMgr WARNING: Download job failed because > of > insufficient range support. This is most likely an issue with an intervening proxy server and/or firewall that's not properly implementing HTTP v1.1 protocol support. And, even though you've said there have been no proxy server changes, that /is/ the place to start looking. > 2007-01-11 16:21:49 1396 894 Agent * WSUS server: <NULL> > 2007-01-11 16:21:49 1396 894 Agent * WSUS status server: <NULL> Although.. having a properly configured policy would probably go a long way to solving the problem, as well. > 2007-01-11 16:22:04 1396 2f8 Agent * WSUS server: > http://wsus.norlight.com > (Changed) > 2007-01-11 16:22:04 1396 2f8 Agent * WSUS status server: > http://wsus.norlight.com (Changed) I don't see any error messages in the log once the WUA got a functional URL for the WSUS server. :-) > 2007-01-11 16:22:04 1396 2f8 AU AU Restart required.... Rebooting the machine would also be a good idea. > 2007-01-11 16:21:18 1396 2f8 Agent * WU client version 5.8.0.2469 Finally... you should seriously consider upgrading your WSUS server to the SP1 version. -- Lawrence Garvin, M.S., MCTS, MVP-Software Distribution Everything you need for WSUS is at http://technet2.microsoft.com/window...s/default.mspx And, everything else is at http://wsusinfo.onsitechsolutions.com ..... > 2007-01-11 16:08:03 1392 b9c DnldMgr WARNING: Download job failed because > of > insufficient range support. > 2007-01-11 16:08:03 1392 b9c DnldMgr Error 0x80200011 occurred while > downloading update; notifying dependent calls. > 2007-01-11 16:08:03 1392 58c Agent ********* > 2007-01-11 16:08:03 1392 58c Agent ** END ** Agent: Downloading updates > [CallerId = AutomaticUpdates] > 2007-01-11 16:08:03 1392 58c Agent ************* > 2007-01-11 16:08:03 884 2cc DtaStor Update service properties: service > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2007-01-11 16:08:03 884 2cc DtaStor WARNING: Update Service: Failed to > update backup store > 2007-01-11 16:08:03 1392 5d8 AU >>## RESUMED ## AU: Download update > [UpdateId = {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}] > 2007-01-11 16:08:03 1392 5d8 AU # WARNING: Download failed, error = > 0x80200011 > 2007-01-11 16:08:03 1392 bc0 DnldMgr WARNING: BITS job > {AD6B25C7-E01A-432E-9899-8DDDF06C31C8} failed, updateId = > {5E7E6557-339D-4AB4-838D-4B6351A9F7F6}.101, hr = 0x80200011, > BG_ERROR_CONTEXT > = 5 > 2007-01-11 16:08:03 1392 bc0 DnldMgr Progress failure bytes total = > 652008, bytes transferred = 0 > 2007-01-11 16:08:03 1392 bc0 DnldMgr Failed job file: URL = > http://wsus.norlight.com/Content/B3/...A9C189CFB3.exe, > local path = > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\188dc2983163f169329e474f054b5b5d\WindowsXP-KB842773-v2-x86-enu.exe > 2007-01-11 16:08:03 1392 bc0 DnldMgr WARNING: Download job failed because > of > insufficient range support. > 2007-01-11 16:08:03 1392 bc0 DnldMgr Error 0x80200011 occurred while > downloading update; notifying dependent calls. > 2007-01-11 16:08:03 884 2cc DtaStor Update service properties: service > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > 2007-01-11 16:08:03 884 2cc DtaStor WARNING: Update Service: Failed to > update backup store > 2007-01-11 16:08:03 1392 5d8 AU >>## RESUMED ## AU: Download update > [UpdateId = {3E1EE9BF-A5F6-4CD8-BF9F-310F4CFDBAD1}] > 2007-01-11 16:08:03 1392 5d8 AU # WARNING: Download failed, error = > 0x80200011 > 2007-01-11 16:08:03 1392 5d8 AU ######### > 2007-01-11 16:08:03 1392 5d8 AU ## END ## AU: Download updates > 2007-01-11 16:08:03 1392 5d8 AU ############# > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > {50F1D7AF-443C-430A-8CB6-006EE4A5EBAE} 2007-01-11 > 16:08:01-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 > AutomaticUpdates Success Software Synchronization Agent has finished > detecting items. > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > {AFB7CB59-9428-4BBF-A2B8-3A5029B83541} 2007-01-11 > 16:08:01-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 > AutomaticUpdates Success Pre-Deployment Check Reporting client status. > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > {4873CAD0-9EB5-47F0-BAF4-CC53AA9CB336} 2007-01-11 > 16:08:03-0600 1 161 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 > 80200011 AutomaticUpdates Failure Content Download Error: Download failed. > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > {0174C282-3D99-43A4-A986-72DE5C01BDC0} 2007-01-11 > 16:08:03-0600 1 161 101 {3E1EE9BF-A5F6-4CD8-BF9F-310F4CFDBAD1} 101 > 80200011 AutomaticUpdates Failure Content Download Error: Download failed. > 2007-01-11 16:08:15 1392 2fc AU No pending client directive > 2007-01-11 16:14:28 1392 58c Report Uploading 4 events using cached > cookie, > reporting URL = > http://wsus.norlight.com/ReportingWe...ebService.asmx > 2007-01-11 16:14:28 1392 58c Report Reporter successfully uploaded 4 > events. > 2007-01-11 16:20:17 1392 2fc Service ********* > 2007-01-11 16:20:17 1392 2fc Service ** END ** Service: Service exit > [Exit code = 0x240001] > 2007-01-11 16:20:17 1392 2fc Service ************* > 2007-01-11 16:21:18 1396 2f8 Misc =========== Logging initialized (build: > 5.8.0.2469, tz: -0600) =========== > 2007-01-11 16:21:18 1396 2f8 Misc = Process: > C:\WINDOWS\System32\svchost.exe > 2007-01-11 16:21:18 1396 2f8 Misc = Module: > C:\WINDOWS\System32\wuaueng.dll > 2007-01-11 16:21:18 1396 2f8 Service ************* > 2007-01-11 16:21:18 1396 2f8 Service ** START ** Service: Service startup > 2007-01-11 16:21:18 1396 2f8 Service ********* > 2007-01-11 16:21:18 1396 2f8 Agent * WU client version 5.8.0.2469 > 2007-01-11 16:21:18 1396 2f8 Agent * SusClientId = > '98b5efa3-fb65-414a-83d6-cb722e232c4a' > 2007-01-11 16:21:18 1396 2f8 Agent * Base directory: > C:\WINDOWS\SoftwareDistribution > 2007-01-11 16:21:18 1396 2f8 Agent * Access type: No proxy > 2007-01-11 16:21:18 1396 2f8 Agent * Network state: Connected > 2007-01-11 16:21:49 1396 894 Agent *********** Agent: Initializing > Windows > Update Agent *********** > 2007-01-11 16:21:49 1396 894 Agent *********** Agent: Initializing global > settings cache *********** > 2007-01-11 16:21:49 1396 894 Agent * Target group: (Unassigned > Computers) > 2007-01-11 16:21:49 1396 894 Agent * Windows Update access disabled: No > 2007-01-11 16:21:54 1396 894 DnldMgr Download manager restoring 0 > downloads > 2007-01-11 16:21:55 1396 894 AU ########### AU: Initializing Automatic > Updates ########### > 2007-01-11 16:21:55 1396 894 AU # AU is not configured yet > 2007-01-11 16:21:55 1396 894 AU AU is not configured yet, generating > timeout > to launch setup wizard > 2007-01-11 16:22:04 1396 2f8 Agent *********** Agent: Refreshing global > settings cache *********** > 2007-01-11 16:22:04 1396 2f8 Agent * WSUS server: > http://wsus.norlight.com > (Changed) > 2007-01-11 16:22:04 1396 2f8 Agent * WSUS status server: > http://wsus.norlight.com (Changed) > 2007-01-11 16:22:04 1396 2f8 Agent * Target group: (Unassigned > Computers) > (Unchanged) > 2007-01-11 16:22:04 1396 2f8 Agent * Windows Update access disabled: No > (Unchanged) > 2007-01-11 16:22:04 1396 2f8 AU ########### AU: Policy change processed > ########### > 2007-01-11 16:22:04 1396 2f8 AU # Policy changed, AU restart required = > Yes > 2007-01-11 16:22:04 1396 2f8 AU # WSUS server: http://wsus.norlight.com > 2007-01-11 16:22:04 1396 2f8 AU # Detection frequency: 4 > 2007-01-11 16:22:04 1396 2f8 AU # Approval type: Scheduled (Policy) > 2007-01-11 16:22:04 1396 2f8 AU # Scheduled install day/time: Every day > at > 3:00 > 2007-01-11 16:22:04 1396 2f8 AU # Auto-install minor updates: Yes > (Policy) > 2007-01-11 16:22:04 1396 2f8 AU # Will interact with non-admins > (Non-admins are elevated) > 2007-01-11 16:22:04 1396 2f8 AU AU Restart required.... > 2007-01-11 16:22:04 1396 2f8 AU ########### AU: Initializing Automatic > Updates ########### > 2007-01-11 16:22:04 1396 2f8 AU AU setting next detection timeout to > 2007-01-11 22:22:04 > 2007-01-11 16:22:04 1396 2f8 AU # WSUS server: http://wsus.norlight.com > 2007-01-11 16:22:04 1396 2f8 AU # Detection frequency: 4 > 2007-01-11 16:22:04 1396 2f8 AU # Approval type: Scheduled (Policy) > 2007-01-11 16:22:04 1396 2f8 AU # Scheduled install day/time: Every day > at > 3:00 > 2007-01-11 16:22:04 1396 2f8 AU # Auto-install minor updates: Yes > (Policy) > 2007-01-11 16:22:04 1396 2f8 AU # Will interact with non-admins > (Non-admins are elevated) > 2007-01-11 16:22:04 1396 2f8 AU ############# > 2007-01-11 16:22:04 1396 2f8 AU ## START ## AU: Search for updates > |
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#4
12-01-2007
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| RE: BITS update is failing
That was it. I checked the HTTP 1.1 setting for the proxy server in IE Advanced settings and it works now. "Bill" wrote: > I am also able to install BITS manually or from Microsoft Updates. It fails > when installing from our WSUS server and it doesn't matter if the logged in > user is an admin or not. After I install BITS manually then other updates > install just fine. > > "Bill" wrote: > > > > > The BITS update started failing around the first of the year. NO system > > changes have ocurred recently that would have affected this. There have been > > no WSUS server changes and no proxy server changes. I get errors in the > > Windows Update log that indicate an error code of 0x80200011 "Insufficient > > Range Support". Below is a sampling of the log. Any ideas??? > > > > 2007-01-11 16:08:03 1392 b9c DnldMgr WARNING: Download job failed because of > > insufficient range support. > > 2007-01-11 16:08:03 1392 b9c DnldMgr Error 0x80200011 occurred while > > downloading update; notifying dependent calls. > > 2007-01-11 16:08:03 1392 58c Agent ********* > > 2007-01-11 16:08:03 1392 58c Agent ** END ** Agent: Downloading updates > > [CallerId = AutomaticUpdates] > > 2007-01-11 16:08:03 1392 58c Agent ************* > > 2007-01-11 16:08:03 884 2cc DtaStor Update service properties: service > > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > > 2007-01-11 16:08:03 884 2cc DtaStor WARNING: Update Service: Failed to > > update backup store > > 2007-01-11 16:08:03 1392 5d8 AU >>## RESUMED ## AU: Download update > > [UpdateId = {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}] > > 2007-01-11 16:08:03 1392 5d8 AU # WARNING: Download failed, error = > > 0x80200011 > > 2007-01-11 16:08:03 1392 bc0 DnldMgr WARNING: BITS job > > {AD6B25C7-E01A-432E-9899-8DDDF06C31C8} failed, updateId = > > {5E7E6557-339D-4AB4-838D-4B6351A9F7F6}.101, hr = 0x80200011, BG_ERROR_CONTEXT > > = 5 > > 2007-01-11 16:08:03 1392 bc0 DnldMgr Progress failure bytes total = > > 652008, bytes transferred = 0 > > 2007-01-11 16:08:03 1392 bc0 DnldMgr Failed job file: URL = > > http://wsus.norlight.com/Content/B3/...A9C189CFB3.exe, > > local path = > > C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\188dc2983163f169329e474f054b5b5d\WindowsXP-KB842773-v2-x86-enu.exe > > 2007-01-11 16:08:03 1392 bc0 DnldMgr WARNING: Download job failed because of > > insufficient range support. > > 2007-01-11 16:08:03 1392 bc0 DnldMgr Error 0x80200011 occurred while > > downloading update; notifying dependent calls. > > 2007-01-11 16:08:03 884 2cc DtaStor Update service properties: service > > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} > > 2007-01-11 16:08:03 884 2cc DtaStor WARNING: Update Service: Failed to > > update backup store > > 2007-01-11 16:08:03 1392 5d8 AU >>## RESUMED ## AU: Download update > > [UpdateId = {3E1EE9BF-A5F6-4CD8-BF9F-310F4CFDBAD1}] > > 2007-01-11 16:08:03 1392 5d8 AU # WARNING: Download failed, error = > > 0x80200011 > > 2007-01-11 16:08:03 1392 5d8 AU ######### > > 2007-01-11 16:08:03 1392 5d8 AU ## END ## AU: Download updates > > 2007-01-11 16:08:03 1392 5d8 AU ############# > > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > > {50F1D7AF-443C-430A-8CB6-006EE4A5EBAE} 2007-01-11 > > 16:08:01-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items. > > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > > {AFB7CB59-9428-4BBF-A2B8-3A5029B83541} 2007-01-11 > > 16:08:01-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status. > > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > > {4873CAD0-9EB5-47F0-BAF4-CC53AA9CB336} 2007-01-11 > > 16:08:03-0600 1 161 101 {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B} 101 80200011 AutomaticUpdates Failure Content Download Error: Download failed. > > 2007-01-11 16:08:06 1392 5d8 Report REPORT EVENT: > > {0174C282-3D99-43A4-A986-72DE5C01BDC0} 2007-01-11 > > 16:08:03-0600 1 161 101 {3E1EE9BF-A5F6-4CD8-BF9F-310F4CFDBAD1} 101 80200011 AutomaticUpdates Failure Content Download Error: Download failed. > > 2007-01-11 16:08:15 1392 2fc AU No pending client directive > > 2007-01-11 16:14:28 1392 58c Report Uploading 4 events using cached cookie, > > reporting URL = > > http://wsus.norlight.com/ReportingWe...ebService.asmx > > 2007-01-11 16:14:28 1392 58c Report Reporter successfully uploaded 4 events. > > 2007-01-11 16:20:17 1392 2fc Service ********* > > 2007-01-11 16:20:17 1392 2fc Service ** END ** Service: Service exit > > [Exit code = 0x240001] > > 2007-01-11 16:20:17 1392 2fc Service ************* > > 2007-01-11 16:21:18 1396 2f8 Misc =========== Logging initialized (build: > > 5.8.0.2469, tz: -0600) =========== > > 2007-01-11 16:21:18 1396 2f8 Misc = Process: C:\WINDOWS\System32\svchost.exe > > 2007-01-11 16:21:18 1396 2f8 Misc = Module: C:\WINDOWS\System32\wuaueng.dll > > 2007-01-11 16:21:18 1396 2f8 Service ************* > > 2007-01-11 16:21:18 1396 2f8 Service ** START ** Service: Service startup > > 2007-01-11 16:21:18 1396 2f8 Service ********* > > 2007-01-11 16:21:18 1396 2f8 Agent * WU client version 5.8.0.2469 > > 2007-01-11 16:21:18 1396 2f8 Agent * SusClientId = > > '98b5efa3-fb65-414a-83d6-cb722e232c4a' > > 2007-01-11 16:21:18 1396 2f8 Agent * Base directory: > > C:\WINDOWS\SoftwareDistribution > > 2007-01-11 16:21:18 1396 2f8 Agent * Access type: No proxy > > 2007-01-11 16:21:18 1396 2f8 Agent * Network state: Connected > > 2007-01-11 16:21:49 1396 894 Agent *********** Agent: Initializing Windows > > Update Agent *********** > > 2007-01-11 16:21:49 1396 894 Agent *********** Agent: Initializing global > > settings cache *********** > > 2007-01-11 16:21:49 1396 894 Agent * WSUS server: <NULL> > > 2007-01-11 16:21:49 1396 894 Agent * WSUS status server: <NULL> > > 2007-01-11 16:21:49 1396 894 Agent * Target group: (Unassigned Computers) > > 2007-01-11 16:21:49 1396 894 Agent * Windows Update access disabled: No > > 2007-01-11 16:21:54 1396 894 DnldMgr Download manager restoring 0 downloads > > 2007-01-11 16:21:55 1396 894 AU ########### AU: Initializing Automatic > > Updates ########### > > 2007-01-11 16:21:55 1396 894 AU # AU is not configured yet > > 2007-01-11 16:21:55 1396 894 AU AU is not configured yet, generating timeout > > to launch setup wizard > > 2007-01-11 16:22:04 1396 2f8 Agent *********** Agent: Refreshing global > > settings cache *********** > > 2007-01-11 16:22:04 1396 2f8 Agent * WSUS server: http://wsus.norlight.com > > (Changed) > > 2007-01-11 16:22:04 1396 2f8 Agent * WSUS status server: > > http://wsus.norlight.com (Changed) > > 2007-01-11 16:22:04 1396 2f8 Agent * Target group: (Unassigned Computers) > > (Unchanged) > > 2007-01-11 16:22:04 1396 2f8 Agent * Windows Update access disabled: No > > (Unchanged) > > 2007-01-11 16:22:04 1396 2f8 AU ########### AU: Policy change processed > > ########### > > 2007-01-11 16:22:04 1396 2f8 AU # Policy changed, AU restart required = Yes > > 2007-01-11 16:22:04 1396 2f8 AU # WSUS server: http://wsus.norlight.com > > 2007-01-11 16:22:04 1396 2f8 AU # Detection frequency: 4 > > 2007-01-11 16:22:04 1396 2f8 AU # Approval type: Scheduled (Policy) > > 2007-01-11 16:22:04 1396 2f8 AU # Scheduled install day/time: Every day at > > 3:00 > > 2007-01-11 16:22:04 1396 2f8 AU # Auto-install minor updates: Yes (Policy) > > 2007-01-11 16:22:04 1396 2f8 AU # Will interact with non-admins > > (Non-admins are elevated) > > 2007-01-11 16:22:04 1396 2f8 AU AU Restart required.... > > 2007-01-11 16:22:04 1396 2f8 AU ########### AU: Initializing Automatic > > Updates ########### > > 2007-01-11 16:22:04 1396 2f8 AU AU setting next detection timeout to > > 2007-01-11 22:22:04 > > 2007-01-11 16:22:04 1396 2f8 AU # WSUS server: http://wsus.norlight.com > > 2007-01-11 16:22:04 1396 2f8 AU # Detection frequency: 4 > > 2007-01-11 16:22:04 1396 2f8 AU # Approval type: Scheduled (Policy) > > 2007-01-11 16:22:04 1396 2f8 AU # Scheduled install day/time: Every day at > > 3:00 > > 2007-01-11 16:22:04 1396 2f8 AU # Auto-install minor updates: Yes (Policy) > > 2007-01-11 16:22:04 1396 2f8 AU # Will interact with non-admins > > (Non-admins are elevated) > > 2007-01-11 16:22:04 1396 2f8 AU ############# > > 2007-01-11 16:22:04 1396 2f8 AU ## START ## AU: Search for updates > > |
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