Results 1 to 4 of 4

Thread: WSUS clients not updating or checking in with server

  1. #1
    Join Date
    Feb 2006
    Posts
    331

    WSUS clients not updating or checking in with server

    I have got 2 clients out of 110 that wont check in or update. On the client computer both are Windows XP SP2 and have been working properly until couple of weeks ago. Both the pc have this error in the system event log which are shown below:

    Source: Windows Update Agent
    Catagory: Software Sync
    Event ID 16

    Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.

    Also in the ReportingEvents.log I see this error
    Failure Software Synchronization Error: Agent failed detecting with reason: 0x8007000e

    Can anyone please help me out? Thanks.

  2. #2
    Join Date
    Sep 2005
    Posts
    193

    RE: WSUS clients not updating or checking in with server

    Even I was facing similar issue but I have fixed it now, follow the below commands:

    • Go to start and then Run and then type net stop wuauserv
    • Del c:\windows\windowsupdate.logs (XP Client)
    • net start wuauserv
    • wuauclt.exe /resetauthorization /detectnow

  3. #3
    Join Date
    Jan 2006
    Posts
    4,545

    Re: WSUS clients not updating or checking in with server

    I had the same problem and later on when I installed hotfix KB898708 then it solved the issue for me.

  4. #4
    Join Date
    Feb 2006
    Posts
    331
    I tried the net stop wuauserv and that only deleted the log file and nothing else, but after when I installed hotfix KB898708 then that did the trick.

Similar Threads

  1. Clients not getting updates from WSUS Server
    By iShree in forum Server Update Service
    Replies: 2
    Last Post: 05-02-2010, 04:14 AM
  2. Clients not reporting to WSUS server
    By Leland in forum Server Update Service
    Replies: 10
    Last Post: 10-11-2009, 08:35 PM
  3. wsus clients not contact wsus server error = 0x80244023 and 0x8019
    By Dilbert in forum Server Update Service
    Replies: 3
    Last Post: 06-03-2009, 10:47 PM
  4. WSUS 3.0 clients not updating status
    By qhe493 in forum Server Update Service
    Replies: 2
    Last Post: 16-01-2008, 02:32 AM
  5. clients not reporting status after updating WSUS 2 to WSUS 3.0
    By Dhananjay in forum Server Update Service
    Replies: 4
    Last Post: 17-07-2007, 09:37 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •