WSUS clients "Not Yet Reported"

I'm running WSUS on W2K3 server. I don't have a huge number of workstations
(55) to maintain but cannot get them to report their status to the WSUS
server despite the fact that they are listed in the correct computer group.

I have established a separate group policy for WSUS and all workstations are
listed in the group assigned by the policy but only our exchange server and
the WSUS server have reported their status and received updates from WSUS.

I previously had WSUS services running on another server (Domain Controller)
and all worked well but decided to move WSUS from the DC to a stand-alone
server which also handles backup tasks for the domain (Veritas V10)

The DC incidentally, is also listed in WSUS as having "not yet reported". I
also completely uninstalled WSUS services from the DC.

I have tried a couple of Microsoft's hotfixes for KB910847 and KB909131, but
neither hotfix seemed to acheive the desired outcome. I'm sure it has
something to do with the fact that WSUS was running on another server prior
to being intalled on the present WSUS/Veritas server, but just not sure what
to try next in order to resolve the issue.

Any help on this would be appreciated.

Try this on one of the affected clients:

Stop the Automatic Updates service.
Delete the %windir%\SoftwareDistribution folder.
Start the Automatic Updates service.
Wait 10 minutes

If the client does not show up on the WSUS server as reported within 20
minutes please post the last 30 minutes of the WindowsUpdate.log
commencing with the service startup.

Tried the diag tool and results appear below.

WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is not running. PASS
Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 3 : Notify Prior to Install. . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://backup
WUStatusServer = http://backup
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS

WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
&downloadBuffe
r) failed with hr=0x80190193

No Error description could be found

This could be the issue. The client is not correctly SelfUpdating:

[Ashish2010]

I have tried all the ways suggested by you but still computer status is 'not yet reported'

I have done the following activity
1. Stop AU services
2. Delete %windir%\SoftwareDistribution folder.
3. Start the Automatic Updates service.
Wait 10 minutes
>From a CMD prompt issue 'wuauclt /reauthorization /detectnow'

If the client does not show up on the WSUS server as reported within 20
minutes please post the last 30 minutes of the WindowsUpdate.log
commencing with the service startup.

but status is as it is.
Please find last 50 lines of windowsupdate.log file

2010-04-06 16:12:06:701 364 c00 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2010-04-06 16:12:06:701 364 c00 Service *************
2010-04-06 16:12:06:701 364 c00 Service ** START ** Service: Service startup
2010-04-06 16:12:06:701 364 c00 Service *********
2010-04-06 16:12:06:701 364 c00 Agent * WU client version 7.1.6001.65
2010-04-06 16:12:06:701 364 c00 Agent * Base directory: C:\WINDOWS\SoftwareDistribution
2010-04-06 16:12:06:701 364 c00 Agent * Access type: No proxy
2010-04-06 16:12:06:701 364 c00 Agent * Network state: Connected
2010-04-06 16:12:51:780 364 c00 Agent *********** Agent: Initializing Windows Update Agent ***********
2010-04-06 16:12:51:780 364 c00 Agent *********** Agent: Initializing global settings cache ***********
2010-04-06 16:12:51:780 364 c00 Agent * WSUS server: http://analec2:8530
2010-04-06 16:12:51:780 364 c00 Agent * WSUS status server: http://analec2:8530
2010-04-06 16:12:51:780 364 c00 Agent * Target group: Analec Delhi
2010-04-06 16:12:51:780 364 c00 Agent * Windows Update access disabled: No
2010-04-06 16:12:54:467 1416 d4c Misc =========== Logging initialized (build: 7.1.6001.65, tz: +0530) ===========
2010-04-06 16:12:54:467 1416 d4c Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2010-04-06 16:12:54:467 1416 d4c Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2010-04-06 16:12:54:467 1416 d4c DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2010-04-06 16:12:54:561 1416 d4c DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2010-04-06 16:12:54:561 364 c00 Agent WARNING: Failed to read the service id for re-registration 0x80070002
2010-04-06 16:12:54:561 364 c00 Agent WARNING: Missing service entry in the backup data store; cleaning up
2010-04-06 16:12:54:561 364 c00 DnldMgr Download manager restoring 0 downloads
2010-04-06 16:12:54:561 364 c00 AU ########### AU: Initializing Automatic Updates ###########
2010-04-06 16:12:54:561 364 c00 AU # WSUS server: http://analec2:8530
2010-04-06 16:12:54:561 364 c00 AU # Detection frequency: 22
2010-04-06 16:12:54:561 364 c00 AU # Target group: Analec Delhi
2010-04-06 16:12:54:561 364 c00 AU # Approval type: Scheduled (Policy)
2010-04-06 16:12:54:561 364 c00 AU # Scheduled install day/time: Every day at 13:00
2010-04-06 16:12:54:561 364 c00 AU # Auto-install minor updates: Yes (Policy)
2010-04-06 16:12:54:592 364 c00 AU Setting AU scheduled install time to 2010-04-07 07:30:00
2010-04-06 16:12:54:592 364 c00 AU AU finished delayed initialization
2010-04-06 16:12:54:811 364 c00 Report *********** Report: Initializing static reporting data ***********
2010-04-06 16:12:54:811 364 c00 Report * OS Version = 5.1.2600.2.0.65792
2010-04-06 16:12:54:842 364 c00 Report * Computer Brand = Dell Inc.
2010-04-06 16:12:54:842 364 c00 Report * Computer Model = OptiPlex 360
2010-04-06 16:12:54:842 364 c00 Report * Bios Revision = A01
2010-04-06 16:12:54:842 364 c00 Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A01
2010-04-06 16:12:54:842 364 c00 Report * Bios Release Date = 2008-11-28T00:00:00
2010-04-06 16:12:54:842 364 c00 Report * Locale ID = 1033
2010-04-06 16:25:43:553 364 7c8 AU Windows Update is disabled by policy for user
2010-04-06 16:44:30:086 364 f5c AU Windows Update is disabled by policy for user

Is attached group policy changes has an adverse affect on it. But some systems of Windows XP are still updating from this server.

Please suggest what to do in this case ....

Hi All, Does anyone have an update on this?

My clientdiag produces the following, yet my computers still DO NOT report their status back to WSUS.

I am running WSUS 3.0 SP2 on Win2003 SP2, any help would be greatly appreciated, I have been looking for a solution to this problem for a while now with no success.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++
WSUS Client Diagnostics Tool

Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 7.4.7600.226. . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 3 : Notify Prior to Install. . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy
192.168.200.91:8080
User IE ProxyByPass
<local>
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://idc-adu:8530
WUStatusServer = http://idc-adu:8530
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS

Press Enter to Complete
+++++++++++++++++++++++++++++++++++++++++++++++++++++++

Hi Guys,

I found the solution to my issue, hope this helps some people out there who are also having this trouble.

My server was running an instance of SCCM and as such had a flag set which told the clients not to report their status back to the WSUS server...

I found a tool that will update this flag even if SCCM has been removed from the system...

WSUS_Reporting_Level

Hope this helps... Cheers.