Re: EULA Failed to download

Cross-posting to microsoft.public.windows.server.update_services. Please
start using the new WSUS newsgroup
(http://www.microsoft.com/communities...pdate_services
for those who use the Web Reader) for all WSUS-related issues.

=============

Brian, can you zip and send the log to me in email please?

--
Don Cottam
Microsoft Corporation
Windows Server Update Services

donco AT microsoft DOT com
(I prefer to communicate through the newsgroup, so please do not email me
unless necessary...but if necessary, don't hesitate to email me. Thx!)

=====================
This posting is provided "AS IS" with no warranties, and confers no rights.
=====================

"Brian Christie" <maximacbc@hotmailDOGS.com> wrote in message
news:uFDvyKQbFHA.3280@TK2MSFTNGP09.phx.gbl...
> Hi.
> I'm having the same issue. I tried to post my log file but I get an error
> from the server saying it's too large.
> It's zipped and it only 411KB.
>
> Let the DOGS out to e-mail me.
>
> Here are the last few lines of the log:
>
> 2005-06-09 14:36:45.638 UTC Error wsusservice.14576
> ContentSyncAgent.Download File officexpeula_chs.txt: ActualState: 10;
> Step: AddFile; Message: System.UnauthorizedAccessException: Access is
> denied.
> at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32
> errorCode, IntPtr errorInfo)
> at Microsoft.Windows.BackgroundTransfer.Job.AddFile(String remoteUrl,
> String localName)
> at Microsoft.UpdateServices.ServerSync.ContentSyncAgent.Download(String&
> step, ServerSyncProxy& syncRequest, String& fileRemotePath, String&
> fileLocalPath, FileNeededByContentAgent file, Job& jobCreated)
>
> at
> Microsoft.UpdateServices.ServerSync.ContentSyncAgent.Download(String&,
> ServerSyncProxy&, String&, String&, FileNeededByContentAgent, Job&)
> at
> Microsoft.UpdateServices.ServerSync.ContentSyncAgent.WakeUpWorkerThreadProc()
>
>
> "Don Cottam [MS]" <donco@online.microsoft.com> wrote in message
> news:eIQGnbJbFHA.3328@TK2MSFTNGP09.phx.gbl...
>> Can you zip and post or send me the %program files%\update
>> services\logfiles\softwaredistribution.log please?
>>
>> --
>> Don Cottam
>> Microsoft Corporation
>> Windows Server Update Services
>>
>> donco AT microsoft DOT com
>> (I prefer to communicate through the newsgroup, so please do not email me
>> unless necessary...but if necessary, don't hesitate to email me. Thx!)
>>
>> =====================
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> =====================
>>
>> "Jkman340" <Jkman340@discussions.microsoft.com> wrote in message
>> news:7739C70F-543E-4681-84D1-5B16DC8BA0F9@microsoft.com...
>>>I just installed WSUS. I am having a problem approving updates that
>>>require
>>> you to accept the EULA first (for example, XP SP2). I get the
>>> following
>>> error:
>>>
>>> WSUS encountered an error.
>>> The EULA for this update can not be displayed. The update cannot be
>>> approved
>>> for installation.
>>>
>>> Anyone hlep?
>>
>>
>
>

"James Coffey" wrote:

> I have this problem too - What is the fix?


Me too ! please, help us !

I also have the same problem with EULA failed to download, Don can you
please advise an email address to send the log files to:

I have since found that setting NTFS permissions on the content and database
location corrected this problem for me. For example, I had the content and
database installed at G:\WSUS\*

I set NETWORK SERVICE with full access and Domain Users with Read access.
However, I had to do this at the root (G:), since doing it just on the WSUS
folder didnt' work. I guess it connects to the roota nd then traverses down
or something. Either way, it is now working and once it has fully sync'd and
downloaded all the updates I'll have a further play with the NTFS permissions
and see if I can't work out the minimum requirements.

Hope this helps.

Thanks,

Setting the permissions worked perfectly, Im a bit concerned about root
access to Domain users, so if we can determine exact permissions that would
be ideal.
Thanks for your help.

Mark

> I have since found that setting NTFS permissions on the content and database
> location corrected this problem for me. For example, I had the content and
> database installed at G:\WSUS\*
>
> I set NETWORK SERVICE with full access and Domain Users with Read access.
> However, I had to do this at the root (G:), since doing it just on the WSUS
> folder didnt' work. I guess it connects to the roota nd then traverses down
> or something. Either way, it is now working and once it has fully sync'd and
> downloaded all the updates I'll have a further play with the NTFS permissions
> and see if I can't work out the minimum requirements.

I have tried this and made sure the permissions applied to all files,
folders, and sub-folders, but I am still experiencing the issue. Any ideas?

set the status to DETECT then when this is accepted restart the download and
when the EULA popup comes on the screen accept it. when the download has
completed you can change status to approved.

I have tried these fixes too but without change

"Alex" wrote:

> > I have since found that setting NTFS permissions on the content and database
> > location corrected this problem for me. For example, I had the content and
> > database installed at G:\WSUS\*
> >
> > I set NETWORK SERVICE with full access and Domain Users with Read access.
> > However, I had to do this at the root (G:), since doing it just on the WSUS
> > folder didnt' work. I guess it connects to the roota nd then traverses down
> > or something. Either way, it is now working and once it has fully sync'd and
> > downloaded all the updates I'll have a further play with the NTFS permissions
> > and see if I can't work out the minimum requirements.
>
> I have tried this and made sure the permissions applied to all files,
> folders, and sub-folders, but I am still experiencing the issue. Any ideas?

out of frustration i just went and edited the table in the SUSDB in SQL

not nice but it seems to work - let me know if you want the details

--
James Coffey
MCSE


"Michel Portal" wrote:

>
>
> "James Coffey" wrote:
>
> > I have this problem too - What is the fix?
>
>
> Me too ! please, help us !