Results 1 to 3 of 3

Thread: Clients not downloading patches

  1. #1
    Join Date
    Apr 2012
    Posts
    2

    Clients not downloading patches

    First let me apologize for the length but wanted to include as much info as possible.
    I installed a new WSUS server version 3.2 running on Server 2008 R2 SP1 64bit. This server does not have Internet capability so I exported using wsusutil from a server that does, copied the WSUSContent folder and then imported to this server. This worked great.
    Setup group policies for clients to Auto download and notify for install.
    Applied policies and clients appeared in assigned computer groups.
    Clients also downloaded patches.
    I installed the downloaded patches.
    Now the clients will not download any more approved patches. WSUS console is reporting the clients need patches but clients won't download.
    Clients are running XP or Windows 2003 Server
    These clients were configured to to get patches from the server I exported from but due to regulations I am required to remove all IE access. So switched them to the new server.

    I have begun troubleshooting with one client (Windows 2003 Server SP2 domain controller) I ran the client diagnotistic tool

    WSUS Client Diagnostics Tool

    Checking Machine State
    Checking for admin rights to run tool . . . . . . . . . PASS
    Automatic Updates Service is running. . . . . . . . . . PASS
    Background Intelligent Transfer Service is not running. PASS
    Wuaueng.dll version 7.4.7600.226. . . . . . . . . . . . PASS
    This version is WSUS 2.0

    Checking AU Settings
    AU Option is 3 : Notify Prior to Install. . . . . . . . PASS
    Option is from Policy settings

    Checking Proxy Configuration
    Checking for winhttp local machine Proxy settings . . . PASS
    Winhttp local machine access type
    <Direct Connection>
    Winhttp local machine Proxy. . . . . . . . . . NONE
    Winhttp local machine ProxyBypass. . . . . . . NONE
    Checking User IE Proxy settings . . . . . . . . . . . . PASS
    User IE Proxy. . . . . . . . . . . . . . . . . NONE
    User IE ProxyByPass. . . . . . . . . . . . . . NONE
    User IE AutoConfig URL Proxy . . . . . . . . . NONE
    User IE AutoDetect
    AutoDetect not in use

    Checking Connection to WSUS/SUS Server
    WUServer = http://U1Sec.pplmcs1.local
    WUStatusServer = http://U1Sec.pplmcs1.local
    UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
    Connection to server. . . . . . . . . . . . . . . . . . PASS
    SelfUpdate folder is present. . . . . . . . . . . . . . PASS

    Press Enter to Complete

    I'm not seeing anything in the log that gives me a clue...

    Triggering AU detection through DetectNow API
    Triggering Online detection (non-interactive)
    #############
    ## START ## AU: Search for updates
    #########
    <<## SUBMITTED ## AU: Search for updates [CallId = {133A53BB-E857-43BE-B56E-0911CA7F76AE}]
    *************
    ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    *********
    * Online = Yes; Ignore download priority = No
    * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
    * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    * Search Scope = {Machine}
    Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
    Microsoft signed: Yes
    Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
    Microsoft signed: Yes
    Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
    Microsoft signed: Yes
    *********** Setup: Checking whether self-update is required ***********
    * Inf file: C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
    Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    Update NOT required for C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required version = 7.4.7600.226
    * IsUpdateRequired = No
    +++++++++++ PT: Synchronizing server updates +++++++++++
    + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://U1Sec.pplmcs1.local/ClientWebService/client.asmx
    +++++++++++ PT: Synchronizing extended update info +++++++++++
    + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://U1Sec.pplmcs1.local/ClientWebService/client.asmx
    * Found 0 updates and 54 categories in search; evaluated appl. rules of 702 out of 1204 deployed entities
    *********
    ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    *************
    >>## RESUMED ## AU: Search for updates [CallId = {133A53BB-E857-43BE-B56E-0911CA7F76AE}]
    # 0 updates detected
    #########
    ## END ## AU: Search for updates [CallId = {133A53BB-E857-43BE-B56E-0911CA7F76AE}]
    #############
    Featured notifications is disabled.
    AU setting next detection timeout to 2012-04-12 08:44:40
    REPORT EVENT: {D507A045-A36D-47C0-B03E-9D7C63D306A9}
    REPORT EVENT: {4FFFB1AB-473B-4C66-8047-37E87C690DBF}
    Uploading 2 events using cached cookie, reporting URL = http://U1Sec.pplmcs1.local/Reporting...ebService.asmx
    Reporter successfully uploaded 2 events.

    Things I have tried
    1. Stopped Update service, Removed SUSClientID and Validation from registry, started Updated service, ran wuauclt.exe /resetauthorization /detectnow client reports but will not download patches.
    2. Stopped update service, removed Software Distribution folder, restarted service, ran wuauclt.exe /resetauthorization /detectnow client reports but will not download patches
    3. Removing client from WSUS and running wuauclt.exe /resetauthorization /detectnow client reappears in console but will not download patches.

    Does anyone have any suggestions?

  2. #2
    Join Date
    Dec 2007
    Posts
    2,297

    Re: Clients not downloading patches

    What you can do is, in distribution point properties enable "Allow clients to connect anonymously (Required for mobile device clients)". This should fix your problem.

  3. #3
    Join Date
    Apr 2012
    Posts
    2

    Re: Clients not downloading patches

    Thanks for the reply. I think I may have discovered the issue. The patches were not downloaded. Some of the patches were ones that were previously downloaded. I'm not sure I understand what happened but after downloading patches, it seems to be working. I will have to try an update again and see what I am missing.

Similar Threads

  1. wlan clients unable to ping lan clients with WAG320N
    By connoisseur in forum Networking & Security
    Replies: 3
    Last Post: 25-06-2012, 06:46 PM
  2. Replies: 6
    Last Post: 04-07-2011, 10:43 PM
  3. After downloading Z4root decreased downloading speed
    By Anjan1990 in forum Portable Devices
    Replies: 3
    Last Post: 20-06-2011, 09:59 AM
  4. Patches and DLC on borderlands
    By Ilampirai in forum Video Games
    Replies: 4
    Last Post: 24-05-2011, 10:14 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •