We have started having issues with WSUS clients receiving updates and reporting status to our WSUS server. I am seeing consistent Cookie errors on the clietnts in the windowsupdate.log, and on the WSUS server in the softwaredistribution.log.
This all seems to have started happening about eight days ago. According to the WSUS admin console a majority of my clients have not reported in eight days or more. No updates were pushed just prior to this issue, and as far as I know no major changes in our environment has occurred.
Following are details from each log:
----------------------------------------------
----------------------------------------------
Client's windowsupdate.log:
932 948 PT +++++++++++ PT: Synchronizing server updates +++++++++++
932 948 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://rcwinupdate.%domain%.com/Clie...ce/client.asmx
932 948 PT WARNING: Cached cookie has expired or new PID is available
932 948 PT Initializing simple targeting cookie, clientId = 091fde7d-75af-44b1-b0a5-fce8e74d64a2, target group = WsusSrvAutoStage1, DNS name = testsitesrv02.rescare.ad
932 948 PT Server URL = http://rcwinupdate.%domain%.com/Simp...impleAuth.asmx
932 948 PT WARNING: GetAuthorizationCookie failure, error = 0x80244008, soap client error = 8, soap error code = 0, HTTP status code = 200
932 948 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80244008
932 948 PT WARNING: PopulateAuthCookies failed: 0x80244008
932 948 PT WARNING: RefreshCookie failed: 0x80244008
932 948 PT WARNING: RefreshPTState failed: 0x80244008
932 948 PT WARNING: Sync of Updates: 0x80244008
932 948 PT WARNING: SyncServerUpdatesInternal failed: 0x80244008
932 948 Agent * WARNING: Failed to synchronize, error = 0x80244008
932 948 Agent * WARNING: Exit code = 0x80244008
932 948 Agent *********
932 948 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
932 948 Agent *************
932 948 Agent WARNING: WU client failed Searching for update with error 0x80244008
932 11e8 AU >>## RESUMED ## AU: Search for updates [CallId = {768E50D3-6A6A-40F7-B945-C1D4830929B4}]
932 11e8 AU # WARNING: Search callback failed, result = 0x80244008
932 11e8 AU # WARNING: Failed to find updates with error code 80244008
932 11e8 AU #########
932 11e8 AU ## END ## AU: Search for updates [CallId = {768E50D3-6A6A-40F7-B945-C1D4830929B4}]
932 11e8 AU #############
932 11e8 AU AU setting next detection timeout to 2011-04-15 15:20:11
932 11e8 AU Setting AU scheduled install time to 2011-04-16 05:00:00
932 948 Report REPORT EVENT: {0AB8BEF5-A8E2-49DA-AC3B-90CD4BBB943E} 2011-04-15 10:28:47:193-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80244008 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80244008.
----------------------------------------------
----------------------------------------------
WSUS Servers softwaredistribution log:
2011-04-15 14:07:55.832 UTC Info w3wp.11 ThreadEntry ISAPIRuntime.ProcessRequest
2011-04-15 14:07:55.832 UTC Warning w3wp.11 SoapUtilities.CreateException ThrowException: actor = http://winupdate.%domain%.com/Client...ce/client.asmx, ID=dbd6a9d8-620d-47b7-b8bf-e518f150c1b5, ErrorCode=CookieExpired, Message=, Client=5d4fd2ed-8eae-4f99-a8e5-bc6f52e8551b
----------------------------------------------
----------------------------------------------
I've done research on this, but can't seem to find anyone who has had this issue and received an answer for the resolution. Any help from the community would be greatly appreciated.
Bookmarks