WSUS Clients Not Appearing/Reporting to Server

[Mr_Nazgul]

Hello,

We just installed a WSUS server here, which will be controlling all updates for desktops, laptops and Servers. Updates will be controlled by Group Policy.

We've set everything up, the WSUS is running, updating, but doesn't see ANY machines.

We setup the group policy with all the correct information, checked the policy is working and that the test machines (one laptop and one desktop at the moment) are in the policy and that it is active. Also, we verified that communication from the test machines can occur to the WSUS (Using these steps). I am aware that only the two test machines should appear in the WSUS list.
Also for the WSUS policy, we have all other policies blocked to make sure it's not a conflict (we have a security policy that inhibits Windows Update which will be removed once this is done).

WSUS Server specs:
Windows 2003 Standard SP2
WSUS v.3.2.7600.226

Client test machine specs:
Windows XP Pro SP2 (Desktop)
Windows XP Pro SP3 (Laptop)

Final notes, information and thoughts, we are a medium business with a single domain structure that includes about 70 desktops, 40 laptops and 25 servers that will need to be configured once this issue is resolved.

We ran the client diagnostic tests (all come back ok).
(see below)

WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . PASS
Wuaueng.dll version 7.4.7600.226. . . . . . . . . . . . PASS
This version is WSUS 2.0

Checking AU Settings
AU Option is 3 : Notify Prior to Install. . . . . . . . . . PASS
Option is from Policy settings

Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . . . . PASS
Winhttp local machine ProxyBypass. . . . . . . . . PASS
Checking User IE Proxy settings . . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . . . . . . . PASS
User IE ProxyByPass. . . . . . . . . . . . . . . . . . PASS
User IE AutoConfig URL Proxy . . . . . . . . . . . PASS
User IE AutoDetect
AutoDetect not in use

Checking Connection to WSUS/SUS Server
WUServer = http://wsus:8530/selfupdate
WUStatusServer = http://wsus:8530/selfupdate
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Client is pointed to SUS 1.0 Server
Connection to server. . . . . . . . . . . . . . . . . . . PASS
SelfUpdate folder is present. . . . . . . . . . . . . . PASS

I do see that in the "WindowsUpdate.log" file, there appears to be a repeating error
(See below)

2009-12-01 10:13:34:339 1852 110c PT WARNING: GetConfig failure, error = 0x80244008, soap client error = 8, soap error code = 0, HTTP status code = 200
2009-12-01 10:13:34:339 1852 110c PT WARNING: PTError: 0x80244008
2009-12-01 10:13:34:339 1852 110c PT WARNING: GetConfig_WithRecovery failed: 0x80244008
2009-12-01 10:13:34:339 1852 110c PT WARNING: RefreshConfig failed: 0x80244008
2009-12-01 10:13:34:339 1852 110c PT WARNING: RefreshPTState failed: 0x80244008
2009-12-01 10:13:34:339 1852 110c PT WARNING: PTError: 0x80244008
2009-12-01 10:13:34:339 1852 110c Report WARNING: Reporter failed to upload events with hr = 80244008.

Mr_Nazgul wrote:

> Checking Connection to WSUS/SUS Server
> WUServer = http://wsus:8530/selfupdate
> WUStatusServer = http://wsus:8530/selfupdate

Here is your problem. The correct syntax is just

http://wsus:8530

Correct this in your group policy and everything should work.

Harry.

[Mr_Nazgul]

I made the change and all is good...
<forehead slap>

Three days... and it was so simple.
At least I know I did the rest right.
:D

Thank you!
-K