Updates downloaded but no install option

[memchugh]

I have a couple of 2003 and 2000 servers that are set to download updates and let me choose when to install them. They download updates from our WSUS server fine. However, there is no update notification shield in the taskbar, and since we use GPOs for WSUS configuration the "offer updates again that I've previously hidden" option in automatic updates is greyed out.

Any way to trigger the server to install or offer these updates?

"memchugh" <memchugh.3wi6bc@DoNotSpam.com> wrote in message
news:memchugh.3wi6bc@DoNotSpam.com...
>
> I have a couple of 2003 and 2000 servers that are set to download
> updates and let me choose when to install them. They download updates
> from our WSUS server fine. However, there is no update notification
> shield in the taskbar, and since we use GPOs for WSUS configuration the
> "offer updates again that I've previously hidden" option in automatic
> updates is greyed out.
>
> Any way to trigger the server to install or offer these updates?

The first thing is to verify you've not inadvertently enabled the policy
"Remote access to use all Windows Update features" on these machines --
which will also hide the notification icon.

Second, depends on how you are connecting to these machines.

The Notification Icon is only presented to the *first* logged in
administrative user. If the physical server console is logged on and you're
using Remote Desktop to connect, it's likely that the icon is being
presented to the physical console. In this instance, the icon will not be
seen in the Remote Desktop sessions. If you wish to engage the WUAgent UI
from a Remote Desktop session, you'll need to ensure the physical console is
logged off.


--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin

[memchugh]

Is "Remote access to use all Windows Update features" part of group policy? I didn't see it anywhere.


I did find the icon on the console session for 1 server. So that appears to be the first admin session. On my other 2 servers we either don't know who the first admin was, on in 1 case I saw the icon through RDP and looked at what updates were available but cancelled out of it because I didn't want to install updates at that time. Now I don't see the icon anymore either. Do you know of a command line trigger for the install or perhaps a registry setting to get the icon to reset and come up again?

"memchugh" <memchugh.3wibvb@DoNotSpam.com> wrote in message
news:memchugh.3wibvb@DoNotSpam.com...
>
> Is "Remote access to use all Windows Update features" part of group
> policy? I didn't see it anywhere.

Yes.. it's generally implemented as a User policy, and you'll find it in
User Configuration | Administrative Template | Windows Components | Windows
Update

> I did find the icon on the console session for 1 server. So that
> appears to be the first admin session. On my other 2 servers we either
> don't know who the first admin was, on in 1 case I saw the icon through
> RDP and looked at what updates were available but cancelled out of it
> because I didn't want to install updates at that time. Now I don't see
> the icon anymore either. Do you know of a command line trigger for the
> install or perhaps a registry setting to get the icon to reset and come
> up again?

If the session is already active, there's no way to "take control" of the
icon; however, if you use Administrative Tools | Terminal Services Manager,
you can identify any disconnected TSAdmin sessions that may be "stealing"
that primary session. You can use the TSMgr tool to log off the user from
those sessions.


--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin