WSUS Client not receiving updates from WSUS server

[plee61]

I have setup a 2 virtual PC (both on same physical machine) to test WSUS update.

virtual PC1: Server 2008 (DCSrv1) is configured with WSUS, also synchronised."wsus clients not installing updates" is selected on Automatic Update Settings.

Virtual PC2: Server 2008 (Boston) is used as WSUS client, GPUPDATE /force was applied. "net stop wuauserv" and "net start wuauserv", "net stop wuauserv" commands were ran.

I type http://DCSrv1/iuident.cab on browser of WSUS client(Boston), i was prompted to download the file. Which means client can connect to WSUS server, connectivity is not a problem.

After waiting for half an hour, WSUS client does not appear on WSUS server under All Computers/ Unassigned computer.

The was no update notification prompted on WSUS client even though server has available updates to be applied to client.

"plee61" <plee61.3v9hzd@DoNotSpam.com> wrote in message
news:plee61.3v9hzd@DoNotSpam.com...

Copying my post from the Win2008\WSUS forum:

> I have setup a 2 virtual PC (both on same physical machine) to test WSUS
> update.
>
> virtual PC1: Server 2008 (DCSrv1) is configured with WSUS, also
> synchronised."wsus clients not installing updates" is selected on
> Automatic Update Settings.

1. Can you please clarify what you mean by this statement:
"wsus clients not installing updates" is selected on Automatic Update
Settings.

There is no such setting.


> Virtual PC2: Server 2008 (Boston) is used as WSUS client, GPUPDATE
> /force was applied.

2. You did not described in your process where you actually configured the
Group Policy or how it was assigned to the "Boston" server.


> "net stop wuauserv" and "net start wuauserv", "net
> stop wuauserv" commands were ran.

3. Did you actually run these commands in this order as you've written them?
"net stop wuauserv" and "net start wuauserv", "net stop wuauserv" commands
were ran.

If so, your current problem is that the Automatic Updates service on
"Boston" isn't even running. Your statement tell us that you left it in the
STOPPED state.

--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus

[Lou Bowman]

I am having a problem with my WSUS clients. They are checking in and all updates have been approved in each group. However, the clients will not pull the updates off of the server. We are using group policy to have the clients check in, and all updates are being pulled in. I have 36 updates that need to be applied but can't get the workstations to pull the updates. Help please!

[JAMES_911]

Originally Posted by Lou Bowman

I am having a problem with my WSUS clients. They are checking in and all updates have been approved in each group. However, the clients will not pull the updates off of the server. We are using group policy to have the clients check in, and all updates are being pulled in. I have 36 updates that need to be applied but can't get the workstations to pull the updates. Help please!

Is your WSUS-server running on a port different than port 80 ? One of my friends was running on port 8530, which happens after upgrading from WSUS. In the client settings he set the server to http://<servername>:8530/, and then everything worked fine. Hopefully it will also work for you as well, if not then let us know.

[Lou Bowman]

James 911,

The problem I have is that this is a government computer and we are using port 443 for our downloads. The updates are coming in but I can't get them to push out to the clients. I get the following error "The files for this update have not yet been downloaded. The update can be approved but will not be available to computers until the download is complete." How long does it take to download files? Thanks and have a great day.

[EINSTEIN_007]

Originally Posted by Lou Bowman

James 911,

The problem I have is that this is a government computer and we are using port 443 for our downloads. The updates are coming in but I can't get them to push out to the clients. I get the following error "The files for this update have not yet been downloaded. The update can be approved but will not be available to computers until the download is complete." How long does it take to download files? Thanks and have a great day.

I think that this is not a Configuration Manager specific issue, but a possible WSUS issue with downloading update files. WSUS synchronizes the metadata for the updates but doesn't download the update files until you approve them. You can see whether they have been approved by looking at the Approval column in the WSUS console when in the updates view. So, first you need to approve any updates that you want to download and send to clients. Then you can check the download status for those updates using the steps above.

[Pegasuseg519]

My WSUS clients reports fine to the WSUS server. The server is able to figure out which updates they requires, and to most of them, pushes the updates to the clients, except for a clients. they report the packages as "not installed" and they won't download the packages they need. it has been this way for a week. Why is that? All workstations reports to the server.

attached is an example of the issue.

[EINSTEIN_007]

Originally Posted by Pegasuseg519

My WSUS clients reports fine to the WSUS server. The server is able to figure out which updates they requires, and to most of them, pushes the updates to the clients, except for a clients. they report the packages as "not installed" and they won't download the packages they need. it has been this way for a week. Why is that? All workstations reports to the server.

attached is an example of the issue.

It seems to me that WSUS thinks the Windows Internal Database is still installed. Use this KB for instructions on how to remove WID, and then try the WSUS Install again.
http://support.microsoft.com/kb/920277

Alternatively, but really a last resort, you can flip the bit on YukonInstalled in the registry key
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Update Services\Server\Setup]