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| Tags: synch, wsus |
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#1
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| WSUS synch problem
I keep getting the error shown in the attachment when trying to synch WSUS 3 SP1 on SBS2003 with Microsoft. The error first appeared last Friday. I tried several remedies I found, most of them saying it was a database-related problem. I completely removed WSUS and the SQL Express database I was using. I reinstalled both and updated them via Microsoft Update. I can get WSUS to synch with a limited subset of products and update types. As soon as I add more of either, I get the error. I deleted the Windows\Software Distribution directory to no avail. Any clarification of the underying problem and a solution will certainly be appreciated. -- Axel Larson .. |
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#2
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| Re: WSUS synch problem (updated)
I found this error in the WSUS logs retrieved via the WSUSDebugTool: "2009-07-09 15:22:49.450 UTC Warning w3wp.8 SoapUtilities.CreateException ThrowException: actor = http://sigma:8530/ClientWebService/client.asmx, ID=f8538bcc-1e9d-4691-bd84-948164d3e158, ErrorCode=InvalidCookie, Message=, Client=? " I deleted the cookies from the browser, added "Critcal Updates" to the types (a.k.a. Classifications) and synched. This time I got many "A dependency of the update was not found on the server and was not provided by the upstream server." errors. I'll add the rset of the classifications and see if that helps. -- Axel Larson .. "Axel" <axellat@mvpsdot.org> wrote in message news:umYcV3LAKHA.2604@TK2MSFTNGP03.phx.gbl... >I keep getting the error shown in the attachment when trying to synch WSUS >3 SP1 on SBS2003 with Microsoft. > > The error first appeared last Friday. I tried several remedies I found, > most of them saying it was a database-related problem. I completely > removed WSUS and the SQL Express database I was using. I reinstalled both > and updated them via Microsoft Update. > > I can get WSUS to synch with a limited subset of products and update > types. As soon as I add more of either, I get the error. > > I deleted the Windows\Software Distribution directory to no avail. > > Any clarification of the underying problem and a solution will certainly > be appreciated. > > -- > Axel Larson > .. > > > |
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#3
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| Re: WSUS synch problem (second update)
That got me back to the original error "Synchronization Error Details lOException: The decryption operation failed, see inner exception. ---> System.ComponentModel,Win32Exception: The message or signature supplied for verification has been altered at System.Net.Connect5tream.Read(Byte[] buffer, 1nt32 ofFset, 1nt32 size) at Microsoft. Updateservices. ServerSync . ServerSyncCompressionProxy . CetWebResponse(WebRequest webRequest) at 5ystem.Web,5ervices.Protocols.SoapHttpClientProtocol.Invol(String methodName, Qbject[J parameters) at Microsoft.Updateservices.ServersyncWebservices.Serversync.ServersyncProxy ,GetUpdateData(Cookie cookie, Updateldentity[] updatelds) at Microsoft ..Updateservices.Serversync,CatalogsyncAgentCore.WebservicecetupdateData(Updateldentity[J updatelds, List' 1 allMetadata, List' 1 ailFileUrIs, Boolean isForconfig) at Microsoft.Updateservices.ServersyncCataloqsyncAqentCore.CetUpdateDatalnChunksAndlmport(List' I neededUpdates, List' 1 allMetadata, List' 1 allFileUrls, Boolean isConfigData) at Microsoft.Update5ervices.Serversync.CatalogsyncAgentcore ,SyncconfigUpdatesFromU55() at Microsoft. Updateservices . ServerSync . CatalogsyncAgentCore . ExecutesyncProtocol(Boolean allowRedirect) ". HELP! This is driving me crazy! P.S. I converted the error picture to text via Paint, Microsoft Office Document Imaging, and Word 2003. KEWL! -- Axel Larson .. "Axel" <axellat@mvpsdot.org> wrote in message news:umYcV3LAKHA.2604@TK2MSFTNGP03.phx.gbl... >I keep getting the error shown in the attachment when trying to synch WSUS >3 SP1 on SBS2003 with Microsoft. > > The error first appeared last Friday. I tried several remedies I found, > most of them saying it was a database-related problem. I completely > removed WSUS and the SQL Express database I was using. I reinstalled both > and updated them via Microsoft Update. > > I can get WSUS to synch with a limited subset of products and update > types. As soon as I add more of either, I get the error. > > I deleted the Windows\Software Distribution directory to no avail. > > Any clarification of the underying problem and a solution will certainly > be appreciated. > > -- > Axel Larson > .. > > > |
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#4
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| Re: WSUS synch problem
"Axel" <axellat@mvpsdot.org> wrote in message news:umYcV3LAKHA.2604@TK2MSFTNGP03.phx.gbl... >I keep getting the error shown in the attachment when trying to synch WSUS >3 SP1 on SBS2003 with Microsoft. We need to start with some specifics about your environment. Exactly what version of SBS2003 is installed? (SBS2003 SP1 | SBS2003 R2 | SBS2003 SP2) Did this machine at any time ever have the R2 Technologies version of WSUS2SP1 installed? Exactly how was WSUS3SP1 installed on this machine? [a] Installed to SBS2003 SP1 [b] Installed to SBS2003 SP2 [c] Upgraded from SBS2003 R2 WSUS2SP1 > The error first appeared last Friday. Presuming the error appeared sometime after WSUS was already installed and running in the environment, the number one question, as always, is this: What was changed last Friday??? > I tried several remedies I found, Applying remedies before properly identifying the *cause*, rarely results in a satisfactory solution, and almost always complicates the problem even more than the original issue. > I can get WSUS to synch with a limited subset of products and update > types. As soon as I add more of either, I get the error. This seems to be the most significant symptom identified. It would be useful to know *which* products/classifications cause the error, and which products/classifications synchronize successfully. This will require a fair amount of trial-and-error, manually select/unselect and synchronize, activity -- but the results may be useful. In addition, of course, to the background about the specific version of SBS and how WSUS came to be installed. -- Lawrence Garvin, M.S., MCITP:EA, MCDBA Principal/CTO, Onsite Technology Solutions, Houston, Texas Microsoft MVP - Software Distribution (2005-2009) MS WSUS Website: http://www.microsoft.com/wsus My Websites: http://www.onsitechsolutions.com; http://wsusinfo.onsitechsolutions.com My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin |
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#5
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| Re: WSUS synch problem
Lawrence, My sub-optimal approach was dictated by cirumstances beyond my control. I had to make a quick stab rather than a methodical approach even though this usually results in poorer results. The original setup is moot at this point, since everything has been reinstalled. The system is SBS 2003 R2, Standard Edition SP2. I installed WSUS 3.1 SP1 and SQL Server Express 2005 SP3 and applied all current updates via Microsoft Update yesterday. I completely discarded the previous installation when I did the uninstall. Yes, this machine did have the R2 Technologies version of WSUS2SP1 installed. By trial and error, I have managed to synchronize with all our current products specified and a most of the required classifications. Success of synchronization seems to depend more on what updates are encountered than what product or classification they belong to. I've attached the software distribution log showing (I believe) both a good synch and a failed synch. Is this some kind of version mis-match between components? Thank you for taking time to reply. -- Axel Larson .. "Lawrence Garvin [MVP]" <lawrence@news.postalias> wrote in message news:OiB$2$MAKHA.1340@TK2MSFTNGP05.phx.gbl... > "Axel" <axellat@mvpsdot.org> wrote in message > news:umYcV3LAKHA.2604@TK2MSFTNGP03.phx.gbl... >>I keep getting the error shown in the attachment when trying to synch WSUS >>3 SP1 on SBS2003 with Microsoft. > > We need to start with some specifics about your environment. > > Exactly what version of SBS2003 is installed? > (SBS2003 SP1 | SBS2003 R2 | SBS2003 SP2) > > Did this machine at any time ever have the R2 Technologies version of > WSUS2SP1 installed? > > Exactly how was WSUS3SP1 installed on this machine? > [a] Installed to SBS2003 SP1 > [b] Installed to SBS2003 SP2 > [c] Upgraded from SBS2003 R2 WSUS2SP1 > >> The error first appeared last Friday. > > Presuming the error appeared sometime after WSUS was already installed and > running in the environment, the number one question, as always, is this: > > What was changed last Friday??? > >> I tried several remedies I found, > > Applying remedies before properly identifying the *cause*, rarely results > in > a satisfactory solution, and almost always complicates the problem even > more > than the original issue. > >> I can get WSUS to synch with a limited subset of products and update >> types. As soon as I add more of either, I get the error. > > This seems to be the most significant symptom identified. It would be > useful > to know *which* products/classifications cause the error, and which > products/classifications synchronize successfully. This will require a > fair > amount of trial-and-error, manually select/unselect and synchronize, > activity -- but the results may be useful. > > In addition, of course, to the background about the specific version of > SBS > and how WSUS came to be installed. > > > > -- > Lawrence Garvin, M.S., MCITP:EA, MCDBA > Principal/CTO, Onsite Technology Solutions, Houston, Texas > Microsoft MVP - Software Distribution (2005-2009) > > MS WSUS Website: http://www.microsoft.com/wsus > My Websites: http://www.onsitechsolutions.com; > http://wsusinfo.onsitechsolutions.com > My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin > |
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#6
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| Re: WSUS synch problem
"Axel" <axellat@mvpsdot.org> wrote in message news:uXcwuyRAKHA.528@TK2MSFTNGP03.phx.gbl... > By trial and error, I have > managed to synchronize with all our current products specified and a most > of > the required classifications. Success of synchronization seems to depend > more on what updates are encountered than what product or classification > they belong to. > I've attached the software distribution log showing (I believe) both a > good > synch and a failed synch. >> 2009-07-10 00:00:45.374 UTC Error w3wp.7 WebService.ReportEventBatch >> Exception occured in ReportEventBatch: Fault occurred at >> Microsoft.UpdateServices.Internal.Reporting.WebService. >> ReportEventBatch(Cookie cookie, DateTime clientTime, ReportingEvent[] >> eventBatch) This log shows a totally different error than your original post. The current log shows errors attempting to report status back to the MU servers. The original post showed a decryption error, ostensibly due to a bad certificate or corrupted download. >> Synchronization Error Details lOException: The decryption operation >> failed, >> see inner exception. ---> System.ComponentModel,Win32Exception: >> The message or signature supplied for verification has been altered > Is this some kind of version mis-match between components? I'm not aware of any such issues. Assuming you successfully cleaned all of the R2 Technologies installation of WSUS out of your system, and this is a clean install of WSUS3SP1 on SBS2003SP2, there should be no issues. I am curious about your choice to use SQL Express, rather than the default Windows Internal Database, but there's no known reason for that to be a factor in this scenario either. -- Lawrence Garvin, M.S., MCITP:EA, MCDBA Principal/CTO, Onsite Technology Solutions, Houston, Texas Microsoft MVP - Software Distribution (2005-2009) MS WSUS Website: http://www.microsoft.com/wsus My Websites: http://www.onsitechsolutions.com; http://wsusinfo.onsitechsolutions.com My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin |
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#7
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| Re: WSUS synch problem
Lawrence, It is very possible I did not get all the R2 bits removed. Can you point me to instructions for manual removal? I am getting more than one type of error. The decryption error still pops up on occasion. I use SQL Express because 1) I read that it was faster and my experience seemed to bear that out (gut, not measured), 2) it is easier to manage (not that I do that much with it), and 3) I'm running MySQL and SQL Express with LOB applications already and did not want yet another database engine. Thank you for your help. -- Axel Larson (MVP for Win95, Win98, and WinNT4 1995-2001) .. "Lawrence Garvin [MVP]" <lawrence@news.postalias> wrote in message news:%23ZSfbMWAKHA.5092@TK2MSFTNGP03.phx.gbl... > "Axel" <axellat@mvpsdot.org> wrote in message > news:uXcwuyRAKHA.528@TK2MSFTNGP03.phx.gbl... > >> By trial and error, I have >> managed to synchronize with all our current products specified and a most >> of >> the required classifications. Success of synchronization seems to depend >> more on what updates are encountered than what product or classification >> they belong to. > >> I've attached the software distribution log showing (I believe) both a >> good >> synch and a failed synch. > >>> 2009-07-10 00:00:45.374 UTC Error w3wp.7 WebService.ReportEventBatch >>> Exception occured in ReportEventBatch: Fault occurred at >>> Microsoft.UpdateServices.Internal.Reporting.WebService. >>> ReportEventBatch(Cookie cookie, DateTime clientTime, ReportingEvent[] >>> eventBatch) > > This log shows a totally different error than your original post. > The current log shows errors attempting to report status back to the MU > servers. > > The original post showed a decryption error, ostensibly due to a bad > certificate or corrupted download. > >>> Synchronization Error Details lOException: The decryption operation >>> failed, >>> see inner exception. ---> System.ComponentModel,Win32Exception: >>> The message or signature supplied for verification has been altered > > >> Is this some kind of version mis-match between components? > > I'm not aware of any such issues. Assuming you successfully cleaned all of > the R2 Technologies installation of WSUS out of your system, and this is a > clean install of WSUS3SP1 on SBS2003SP2, there should be no issues. > > I am curious about your choice to use SQL Express, rather than the default > Windows Internal Database, but there's no known reason for that to be a > factor in this scenario either. > > > -- > Lawrence Garvin, M.S., MCITP:EA, MCDBA > Principal/CTO, Onsite Technology Solutions, Houston, Texas > Microsoft MVP - Software Distribution (2005-2009) > > MS WSUS Website: http://www.microsoft.com/wsus > My Websites: http://www.onsitechsolutions.com; > http://wsusinfo.onsitechsolutions.com > My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin > |
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#8
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| Re: WSUS synch problem
I should note that I followed the instructions at http://blogs.technet.com/sus/archive...l-of-wsus.aspx to remove it before this reinstall. -- Axel Larson .. "Axel" <axellat@mvpsdot.org> wrote in message news:uvCWZzXAKHA.3432@TK2MSFTNGP02.phx.gbl... > Lawrence, > It is very possible I did not get all the R2 bits removed. Can you point > me to instructions for manual removal? > I am getting more than one type of error. The decryption error still pops > up on occasion. > > I use SQL Express because 1) I read that it was faster and my experience > seemed to bear that out (gut, not measured), 2) it is easier to manage > (not that I do that much with it), and 3) I'm running MySQL and SQL > Express with LOB applications already and did not want yet another > database engine. > > Thank you for your help. > -- > Axel Larson (MVP for Win95, Win98, and WinNT4 1995-2001) > .. > > "Lawrence Garvin [MVP]" <lawrence@news.postalias> wrote in message > news:%23ZSfbMWAKHA.5092@TK2MSFTNGP03.phx.gbl... >> "Axel" <axellat@mvpsdot.org> wrote in message >> news:uXcwuyRAKHA.528@TK2MSFTNGP03.phx.gbl... >> >>> By trial and error, I have >>> managed to synchronize with all our current products specified and a >>> most of >>> the required classifications. Success of synchronization seems to >>> depend >>> more on what updates are encountered than what product or classification >>> they belong to. >> >>> I've attached the software distribution log showing (I believe) both a >>> good >>> synch and a failed synch. >> >>>> 2009-07-10 00:00:45.374 UTC Error w3wp.7 WebService.ReportEventBatch >>>> Exception occured in ReportEventBatch: Fault occurred at >>>> Microsoft.UpdateServices.Internal.Reporting.WebService. >>>> ReportEventBatch(Cookie cookie, DateTime clientTime, ReportingEvent[] >>>> eventBatch) >> >> This log shows a totally different error than your original post. >> The current log shows errors attempting to report status back to the MU >> servers. >> >> The original post showed a decryption error, ostensibly due to a bad >> certificate or corrupted download. >> >>>> Synchronization Error Details lOException: The decryption operation >>>> failed, >>>> see inner exception. ---> System.ComponentModel,Win32Exception: >>>> The message or signature supplied for verification has been altered >> >> >>> Is this some kind of version mis-match between components? >> >> I'm not aware of any such issues. Assuming you successfully cleaned all >> of the R2 Technologies installation of WSUS out of your system, and this >> is a clean install of WSUS3SP1 on SBS2003SP2, there should be no issues. >> >> I am curious about your choice to use SQL Express, rather than the >> default Windows Internal Database, but there's no known reason for that >> to be a factor in this scenario either. >> >> >> -- >> Lawrence Garvin, M.S., MCITP:EA, MCDBA >> Principal/CTO, Onsite Technology Solutions, Houston, Texas >> Microsoft MVP - Software Distribution (2005-2009) >> >> MS WSUS Website: http://www.microsoft.com/wsus >> My Websites: http://www.onsitechsolutions.com; >> http://wsusinfo.onsitechsolutions.com >> My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin >> > > |
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#9
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| Re: WSUS synch problem
"Axel" <axellat@mvpsdot.org> wrote in message news:uvCWZzXAKHA.3432@TK2MSFTNGP02.phx.gbl... > Lawrence, > It is very possible I did not get all the R2 bits removed. Can you point > me to instructions for manual removal? Unfortunately, Microsoft never wrote any official documentation for upgrading R2 to WSUSv3; however, a white paper I wrote "way back when" does address that specific scenario. You may find it of some use. It's still available from the Microsoft Download Center at http://download.microsoft.com/downlo...3_networks.doc > I am getting more than one type of error. The decryption error still pops > up on occasion. Hmmmm. I've never seen these issues before, so I really have no basis on which to draw from. It's possible that mismatched objects between the R2 installation and the WSUS3SP1 installation might be contributing -- but that's purely speculation -- truth is.. I got no other ideas at the moment. > I use SQL Express because > 1) I read that it was faster and my experience seemed to bear that out > (gut, not measured), Interesting. In fact, the Windows Internal Database engine does not contain the database size or memory utilization limits that are imposed upon a SQL Express installation. As relates to WSUS, the Windows Internal Database is the better engine to use. > 2) it is easier to manage (not that I do that much with it), Granted, getting SSMSExpress connected to SQLExpress is a bit easier, but it's quite possible to also connect to the Windows Internal Database with SSMSExpress -- you need to use Named Pipes rather than TCP/IP. To that point, though -- there's really no database maintenance required at that level, and I've run my WSUS v3 systems for years without ever connecting a management tool to the database. > and 3) I'm running MySQL and SQL Express with LOB applications already and > did not want yet another database engine. This, actually, is a good reason. :) Just be aware of the memory utilization limitations of SQL Express -- and hope that running multiple databases on that engine does not encounter those limitations. Also, the database size limitations (4GB) are of significant interest when considering the WSUS database -- and then, as databases grow in size, they need more cache space -- which is capped in SQLExpress -- and the whole thing becomes a vicious circle. It's possible you may find, at some point, that the expense of the third database engine is less significant than the performance cost of maintaining WSUS and other databases in the SQLExpress engine. -- Lawrence Garvin, M.S., MCITP:EA, MCDBA Principal/CTO, Onsite Technology Solutions, Houston, Texas Microsoft MVP - Software Distribution (2005-2009) MS WSUS Website: http://www.microsoft.com/wsus My Websites: http://www.onsitechsolutions.com; http://wsusinfo.onsitechsolutions.com My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin |
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#10
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| Re: WSUS synch problem
"Axel" <axellat@mvpsdot.org> wrote in message news:eIt4J2ZAKHA.1252@TK2MSFTNGP04.phx.gbl... >I should note that I followed the instructions at >http://blogs.technet.com/sus/archive...l-of-wsus.aspx >to remove it before this reinstall. Only downside is that blog post is specific to WSUS3SP1, and if we're experiencing issues due to an incomplete (or defective) uninstall of the R2 WSUS2SP1 -- that blog post may not be of much help. -- Lawrence Garvin, M.S., MCITP:EA, MCDBA Principal/CTO, Onsite Technology Solutions, Houston, Texas Microsoft MVP - Software Distribution (2005-2009) MS WSUS Website: http://www.microsoft.com/wsus My Websites: http://www.onsitechsolutions.com; http://wsusinfo.onsitechsolutions.com My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin |
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#11
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| WSUS synch problem -- a fresh start
I have spent many hours tring to fix a WSUS installation that suddenly quit working. For the record, it is WSUS 3 on SBS2003 R2 SP2. It was running on a SQL Express database. It began failing synchronization with decryption errors. I tried many things to fix the problem and decided a reinstall looked like the best bet. Several reinstall attempts met with limited success and a multitude of errors that kept changing from one synch attempt to the next. Following what I consider to be good advice, I decided to start over by installingWSUS using the default internal database. I cleaned up the system to be sure both the internal database and wsus were completely removed then reinstalled wsus 3.0 SP1. The install ran fine and every thing ran smooth through the initial synch and tailoring. Then I started the full synch and immediately got the following error: "IOException: The decryption operation failed, see inner exception. ---> System.ComponentModel.Win32Exception: The message or signature supplied for verification has been altered at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size) at Microsoft.UpdateServices.ServerSync.ServerSyncCompressionProxy.GetWebResponse(WebRequest webRequest) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetRevisionIdList(Cookie cookie, ServerSyncFilter filter) at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.WebserviceGetRevisionIdList(ServerSyncFilte r filter, Boolean isConfigData) at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.ExecuteSyncProtocol(Boolean allowRedirect)". I tried to attach the setup logs but they exceed some unknown (small) size limitation. I can't see anything wrong and would like to know why a plain vanilla install of a product just won't work. Any positive suggestions, tips, or pointers will certainly be appreciated. -- Axel Larson .. "Lawrence Garvin [MVP]" <lawrence@news.postalias> wrote in message news:eUlXSSbAKHA.2604@TK2MSFTNGP03.phx.gbl... > "Axel" <axellat@mvpsdot.org> wrote in message > news:uvCWZzXAKHA.3432@TK2MSFTNGP02.phx.gbl... >> Lawrence, >> It is very possible I did not get all the R2 bits removed. Can you point >> me to instructions for manual removal? > > Unfortunately, Microsoft never wrote any official documentation for > upgrading R2 to WSUSv3; however, a white paper I wrote "way back when" > does > address that specific scenario. You may find it of some use. It's still > available from the Microsoft Download Center at > http://download.microsoft.com/downlo...3_networks.doc > >> I am getting more than one type of error. The decryption error still >> pops >> up on occasion. > > Hmmmm. I've never seen these issues before, so I really have no basis on > which to draw from. It's possible that mismatched objects between the R2 > installation and the WSUS3SP1 installation might be contributing -- but > that's purely speculation -- truth is.. I got no other ideas at the > moment. > > > >> I use SQL Express because >> 1) I read that it was faster and my experience seemed to bear that out >> (gut, not measured), > > Interesting. In fact, the Windows Internal Database engine does not > contain > the database size or memory utilization limits that are imposed upon a SQL > Express installation. As relates to WSUS, the Windows Internal Database is > the better engine to use. > > >> 2) it is easier to manage (not that I do that much with it), > > Granted, getting SSMSExpress connected to SQLExpress is a bit easier, but > it's quite possible to also connect to the Windows Internal Database with > SSMSExpress -- you need to use Named Pipes rather than TCP/IP. > > To that point, though -- there's really no database maintenance required > at > that level, and I've run my WSUS v3 systems for years without ever > connecting a management tool to the database. > > >> and 3) I'm running MySQL and SQL Express with LOB applications already >> and >> did not want yet another database engine. > > This, actually, is a good reason. :) > > > Just be aware of the memory utilization limitations of SQL Express -- and > hope that running multiple databases on that engine does not encounter > those > limitations. Also, the database size limitations (4GB) are of significant > interest when considering the WSUS database -- and then, as databases grow > in size, they need more cache space -- which is capped in SQLExpress -- > and > the whole thing becomes a vicious circle. > > It's possible you may find, at some point, that the expense of the third > database engine is less significant than the performance cost of > maintaining > WSUS and other databases in the SQLExpress engine. > > > -- > Lawrence Garvin, M.S., MCITP:EA, MCDBA > Principal/CTO, Onsite Technology Solutions, Houston, Texas > Microsoft MVP - Software Distribution (2005-2009) > > MS WSUS Website: http://www.microsoft.com/wsus > My Websites: http://www.onsitechsolutions.com; > http://wsusinfo.onsitechsolutions.com > My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin > |
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#12
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| Re: WSUS synch problem -- a fresh start
"Axel" <axellat@mvpsdot.org> wrote in message news:%23fDaxhqAKHA.4984@TK2MSFTNGP05.phx.gbl... >I have spent many hours tring to fix a WSUS installation that suddenly quit > working. I cannot stress enough that things that "suddenly quit working" are *almost always* traced to something that was changed by another human being. The best hope for resolving these type of issues is to determine when and what was changed. > For the record, it is WSUS 3 on SBS2003 R2 SP2. It was running on a > SQL Express database. It began failing synchronization with decryption > errors. I tried many things to fix the problem and decided a reinstall > looked like the best bet. Several reinstall attempts met with limited > success and a multitude of errors that kept changing from one synch > attempt > to the next. All of which provides very strong evidence that something external to the WSUS environment is responsible for this issue. > The install ran fine and every thing ran smooth through the initial synch > and tailoring. Then I started the full synch and immediately got the > following error: > "IOException: The decryption operation failed, see inner exception. ---> > System.ComponentModel.Win32Exception: The message or signature supplied > for > verification has been altered > I tried to attach the setup logs but they exceed some unknown (small) size > limitation. I can't see anything wrong and would like to > know why a plain vanilla install of a product just won't work. In all likelihood there is nothing wrong with your installation, or your WSUS Server. The error message "...[t]he message or signature supplied ... HAS BEEN ALTERED.." suggests to me that *something* is messing up your data transfers. -- Lawrence Garvin, M.S., MCITP:EA, MCDBA Principal/CTO, Onsite Technology Solutions, Houston, Texas Microsoft MVP - Software Distribution (2005-2009) MS WSUS Website: http://www.microsoft.com/wsus My Websites: http://www.onsitechsolutions.com; http://wsusinfo.onsitechsolutions.com My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin |
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#13
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| Re: WSUS synch problem -- a fresh start
I just re-checked our records. No updates were made to the system in the seven days before the errors started. Now I'm concerned some malware has entered the domain. I'm running a manual scan even though we run weekly full scans and have real-tim file scanning in place. I'd like to scan with a different a/v program but haven't found one that would scan a server without licensing the product. -- Axel Larson .. "Lawrence Garvin [MVP]" <lawrence@news.postalias> wrote in message news:OD3I0brAKHA.1340@TK2MSFTNGP05.phx.gbl... > "Axel" <axellat@mvpsdot.org> wrote in message > news:%23fDaxhqAKHA.4984@TK2MSFTNGP05.phx.gbl... >>I have spent many hours tring to fix a WSUS installation that suddenly >>quit >> working. > > I cannot stress enough that things that "suddenly quit working" are > *almost always* traced to something that was changed by another human > being. The best hope for resolving these type of issues is to determine > when and what was changed. > >> For the record, it is WSUS 3 on SBS2003 R2 SP2. It was running on a >> SQL Express database. It began failing synchronization with decryption >> errors. I tried many things to fix the problem and decided a reinstall >> looked like the best bet. Several reinstall attempts met with limited >> success and a multitude of errors that kept changing from one synch >> attempt >> to the next. > > All of which provides very strong evidence that something external to the > WSUS environment is responsible for this issue. > >> The install ran fine and every thing ran smooth through the initial synch >> and tailoring. Then I started the full synch and immediately got the >> following error: > >> "IOException: The decryption operation failed, see inner exception. ---> >> System.ComponentModel.Win32Exception: The message or signature supplied >> for >> verification has been altered > >> I tried to attach the setup logs but they exceed some unknown (small) >> size limitation. I can't see anything wrong and would like to >> know why a plain vanilla install of a product just won't work. > > In all likelihood there is nothing wrong with your installation, or your > WSUS Server. > > The error message "...[t]he message or signature supplied ... HAS BEEN > ALTERED.." suggests to me that *something* is messing up your data > transfers. > > > -- > Lawrence Garvin, M.S., MCITP:EA, MCDBA > Principal/CTO, Onsite Technology Solutions, Houston, Texas > Microsoft MVP - Software Distribution (2005-2009) > > MS WSUS Website: http://www.microsoft.com/wsus > My Websites: http://www.onsitechsolutions.com; > http://wsusinfo.onsitechsolutions.com > My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin > |
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| Re: WSUS synch problem -- a fresh start
"Axel" <axellat@mvpsdot.org> wrote in message news:eB$rBSsAKHA.1340@TK2MSFTNGP05.phx.gbl... >I just re-checked our records. No updates were made to the system in the >seven days before the errors started. You're thinking too narrow -- and we've already agreed it's not likely the *system* -- since you've reinstalled it from scratch and the same errors appear. Check everything on the network - everything that traffic to/from the WSUS Server and the Internet would pass through. > Now I'm concerned some malware has entered the domain. Certainly a possibility. A virus trying to attach itself to an update package would cause these type of errors. -- Lawrence Garvin, M.S., MCITP:EA, MCDBA Principal/CTO, Onsite Technology Solutions, Houston, Texas Microsoft MVP - Software Distribution (2005-2009) MS WSUS Website: http://www.microsoft.com/wsus My Websites: http://www.onsitechsolutions.com; http://wsusinfo.onsitechsolutions.com My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin |
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#15
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| Re: WSUS synch problem -- a fresh start
Damn! We have a rootkit malware on the server and some workstations. What a mess. -- Axel Larson .. "Lawrence Garvin [MVP]" <lawrence@news.postalias> wrote in message news:eDbe3gsAKHA.1340@TK2MSFTNGP05.phx.gbl... > "Axel" <axellat@mvpsdot.org> wrote in message > news:eB$rBSsAKHA.1340@TK2MSFTNGP05.phx.gbl... >>I just re-checked our records. No updates were made to the system in the >>seven days before the errors started. > > You're thinking too narrow -- and we've already agreed it's not likely the > *system* -- since you've reinstalled it from scratch and the same errors > appear. > > Check everything on the network - everything that traffic to/from the WSUS > Server and the Internet would pass through. > >> Now I'm concerned some malware has entered the domain. > > Certainly a possibility. A virus trying to attach itself to an update > package would cause these type of errors. > > > -- > Lawrence Garvin, M.S., MCITP:EA, MCDBA > Principal/CTO, Onsite Technology Solutions, Houston, Texas > Microsoft MVP - Software Distribution (2005-2009) > > MS WSUS Website: http://www.microsoft.com/wsus > My Websites: http://www.onsitechsolutions.com; > http://wsusinfo.onsitechsolutions.com > My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin > |
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