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Office XP Perpetually Asking for EULA Acceptance after October Patches

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  #1  
Old 15-10-2008
Ray Newman
 
Posts: n/a
Office XP Perpetually Asking for EULA Acceptance after October Patches

Luckily, I only have one user still on Office XP, but every time she
opens a program from that suite it asks her to accept the EULA. Close
the program and reopen it...same EULA.

At first I thought it might have been some malware she contracted, but
this appears to be a legitimate problem with her Office XP
installation that only cropped up after last night's patches were
applied.

If it makes any difference, we are still running WSUS v2 here.

I am going to uninstall any Office patches from yesterday from her PC
for now and see how it goes.

Is anyone else encountering this issue this morning?
--
Ray Newman
Desktop/Network Specialist
Colonnade Properties, LLC
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  #2  
Old 15-10-2008
Ray Newman
 
Posts: n/a
Re: Office XP Perpetually Asking for EULA Acceptance after October Patches

Wow...it's been a while since I have posted, as I have not worked with
Colonnade for well over 3 years. *fixed*

Also, while I did not determine which patch caused this issue, the
workaround was rather simple.

I logged on to the PC as a local admin and accepted the EULA and all
was well. Apparently Office XP tries to write something to a file or
a portion of the registry that is not available to limited users when
it makes note of whether or not the EULA had been accepted.

Strange indeed. Hope this helps someone...


On 15 Oct 2008 11:12:02 -0500, Ray Newman
<ray_newman@hotmailunderpants.com> wrote:

>Luckily, I only have one user still on Office XP, but every time she
>opens a program from that suite it asks her to accept the EULA. Close
>the program and reopen it...same EULA.
>
>At first I thought it might have been some malware she contracted, but
>this appears to be a legitimate problem with her Office XP
>installation that only cropped up after last night's patches were
>applied.
>
>If it makes any difference, we are still running WSUS v2 here.
>
>I am going to uninstall any Office patches from yesterday from her PC
>for now and see how it goes.
>
>Is anyone else encountering this issue this morning?

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  #3  
Old 27-10-2008
John
 
Posts: n/a
Re: Office XP Perpetually Asking for EULA Acceptance after October Patches

I have had some users complaining abou this so it does help that you posted
this, but it does not help in that i do not want to have to go around to
that many pc's just to login and accept this thing..... Does someone out
there have a good fix to this? I would think you could accept directly from
the wsus server...


"Ray Newman" <ray_newman@hotmailunderpants.com> wrote in message
news:pm6cf4d7kv9ckklelj7qafi6imoptk9nee@4ax.com...
> Wow...it's been a while since I have posted, as I have not worked with
> Colonnade for well over 3 years. *fixed*
>
> Also, while I did not determine which patch caused this issue, the
> workaround was rather simple.
>
> I logged on to the PC as a local admin and accepted the EULA and all
> was well. Apparently Office XP tries to write something to a file or
> a portion of the registry that is not available to limited users when
> it makes note of whether or not the EULA had been accepted.
>
> Strange indeed. Hope this helps someone...
>
>
> On 15 Oct 2008 11:12:02 -0500, Ray Newman
> <ray_newman@hotmailunderpants.com> wrote:
>
>>Luckily, I only have one user still on Office XP, but every time she
>>opens a program from that suite it asks her to accept the EULA. Close
>>the program and reopen it...same EULA.
>>
>>At first I thought it might have been some malware she contracted, but
>>this appears to be a legitimate problem with her Office XP
>>installation that only cropped up after last night's patches were
>>applied.
>>
>>If it makes any difference, we are still running WSUS v2 here.
>>
>>I am going to uninstall any Office patches from yesterday from her PC
>>for now and see how it goes.
>>
>>Is anyone else encountering this issue this morning?


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