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Chris,
I'll keep my 5000 till it won't print anymore. It's the best printer I have ever had bar none. I purchased a MG5200 last year and use it for scanning only as the photo quality is not up to...

Chris00000,
All I can tell you is that I would keep repeating the procedure as it may take a while to get sorted out.
I believe you can download the driver first without the additional programs and...

Hi Chris00000,

I'm no expert on this and it's been over a year since I had the same problem. This is what I remember as to what I did.

Unplug the ubs connection from the printer to computer or...

Your instructions worked great.......

I deleted all Canon downloads and unpluged the ip5000...........uninstalled the ip5000..........

redownloaded the Canon updated programs from Canon's...