Printable View
I dont know why Lexmark X5495 printer's Scanner is not working? I have just setup a new Lexmark X5495 in my pc but it will not work at all. It looks to be fine, but cannot see why the scanner doesnt work? I did try everything but cannot figure out how to get this scanner to work. Can anyone tell me how to solve this issue? Thanks.
Did you try to contact Lexmark support team - http://support.lexmark.com/index?pag...erlocale=EN_US
Even I had similar issue on my new computer. I inserted the install disc in and then went to the OCR folder and found ABBYY FineReader and reinstalled it. This is where the issue is lying but after I did this, it was alright for scanning.
Even I was facing the same problem and when I asked Lexmark then they told me that it is a microsoft issue. Anyways, I found the abbey and tried to reinstall it, but still it didnt work and gave me some error message related to HKEY LOCAL MACHINE. I will try to uninstall it and try once again.