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Vitamint10 08-01-2008 09:15 PM

Update Error 80070057
What can i do to fix this? i got a dell inspiron 1520 for christmas but i
havn't been able to get any of the updates because it gives me this error
message. It isn't listed in the help file. And i can't find any way to fix
it. somebody help me out.f

Gis Bun 09-01-2008 02:17 AM

RE: Update Error 80070057
You should contact Dell's support if unanswered here. Part of the support you
are paying for is anything in Windows. Dell support can access your PC
remotely to help you.

Vitamint10 09-01-2008 02:34 AM

RE: Update Error 80070057
Already did that. was on the line for over 2 hours while the "help" did
things that i told him i had already done. Then put me on hold often and
eventually said he would call me back the next day after talking about it
with others. He of course didn't call me back and wasted 2 hours of my life.

So i ask again. Can somebody please help me with this?

Robert Aldwinckle 09-01-2008 05:04 AM

Re: Update Error 80070057
You just need to decode it. <eg>

<cmd_output OS="XPsp2">
F:\>set /a c =0x57
F:\>net helpmsg %c%

The parameter is incorrect.

Isn't that helpful? ; }

As usual error codes are meaningless without their context.
Find where in the log that code in any of its representations is found.
Then look before that. Activate verbose logging if necessary.
Supplement the logging with ProcMon tracing if necessary.

DellCA 11-01-2008 11:40 PM

Do you get any other errors? Which update are you trying to install when you get the error message? That and Roberts suggestion of checking the logs is probably going to be the only way to figure out why you get the error.

RobAnt 24-03-2008 02:18 PM

Re: Update Error 80070057
Does anyone, anywhere, know how to fix this error?

I get it trying to run the Vista SP1 update.

I have tried lots of things, from running CCleaner, downloading updated
drivers for almost everything, disabling my firewall, anti-virus and
spyware/trojan blocker.

I've even tried uploading updated Vista media codecs.

There is nothing, that I can see, remotely resembling a fix, and it would be
useful to know exactly how widespread this is.

So if you've got a Windows Live Messenger account, please post here. Simply
login and reply.

merin 24-03-2008 03:54 PM

Have you tried or been offered - 947821?

Description of the CheckSUR update for Windows Vista and for Windows Vista for x64-based

Also note 80070057 - ERROR_INVALID_PARAMENTER. Third party service which is running in
the computer creating the problem. Please do a clean boot and then install the updates.

Windows Vista Service Pack 1 (All Languages)
Unlimited installation and compatibility support is available at no charge until March 18,

Direct downloads -

Windows Vista Service Pack 1 (SP1) - 434.5 MB

Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 726.5MB)

Important information

Things to know before you download Windows Vista SP1

Learn how to install Windows Vista Service Pack 1 (SP1)

RobAnt 24-03-2008 04:20 PM

Re: Update Error 80070057
Some of them look familiar.

I forgot to mention that I've also tried the "delete the
%windows%\softwaredistributio.etc.." directory delete fix.

RobAnt 24-03-2008 04:23 PM

Is there an easier way of entering hyperlinks than simply pasting them into
the message - such as text to identify link ??

I also forgot to mention that I'm running VHP 32bit edition on a msi mobo
with a core 2 duo & 2 gigs ram.

RobAnt 24-03-2008 04:49 PM

I have read through, and checked your links, and it seems none of them have
anything new to say about this problem. I'm sorry to say. I've read them all
before and there is no practical help in resolving the error.

Sorry my friend, but I'm really way ahead of of all those.

Perhaps you ought to know that I've been worrying at this issue, like a
rabid dog in a sheep pen, for the past week or two and have gotten no closer
to resolving the issue.

So tell us what files you found that the update changed which contain 57 or 87?

RobAnt 25-03-2008 01:04 PM

Re: Update Error 80070057
That particular response may not have been the one directly after deleting
the software distribution folder. What I am saying is that after deleting
it, I still get the same error no. 80070057.

My objective is simply to install Service Pack 1 for Windows Vista - that is

I will delete the Software Distrtibution directory and try again. Then I'll
post the error report here again.

I have also tried a manual install after downloading the full 400mb odd
package - but I guess I can try again. This time combining both deleting the
SD directory.

But I'm not very hopefull. Anyway, I'll post back here shortly.

Badger 10-12-2008 02:55 AM

Re: Update Error 80070057
I also got the 80070057 error when trying to install Vista SP1.

I D/L the Update readiness tool, which showed no errors.

I rebooted into clean boot mode, tried reinstalling SP1 - same error.

I then called MS Support. Please note that as a consumer this call is free,
if your PC is on a domain it will cost you $249.00. Remove your PC from the
domain before calling.

The tech had me put my Vista DVD in and do an in place upgrade.

After performing the upgrade, I booted into Safe mode and installed SP1
which worked.

However, after performing the upgrade I was unable to login to my machine.
The Screen where you'd normally press Ctrl+Alt+Del to login was blank except
for "Windows Vista Business" at the bottom of the screen.

Rebooted into Safe mode again, went into the Control Panel, Local security
options and set the "Do Not Require Ctrl+Alt+Del to Login" from not set to
"Enabled". Rebooted and let the machine come up normally and everything
worked fine.

theacechase 10-12-2008 05:28 AM

Re: Update Error 80070057
I finally got some help directly from Microsoft. They even sent me an
"internal use only" disk which worked perfectly. Here is their reply to
me. I was thoroughly satisfied and SP 1 has been working perfectly ever
since. I'm even thinking about the beta of SP2. Good luck.

Thank you for your reply. I appreciate your time and all efforts on
this issue.

From the reply, I understand that you did not have Vista DVD when
purchasing the machine.

I understand the frustration this issue may have caused.

At this point, the issue is likely caused if some system components
were corrupted. To repair it, we have to perform an In-Place Upgrade
with a full version Vista. However, you do not have Vista DVD.

Based on the situation, I talked to my Leads and consulted for a while,
eventually I was approved to help you order a Vista DVD to repair the

To order a Vista DVD disk, first please provide the following
information. I will then submit an order for you.

Product: (Is it Windows Vista Home Basic edition, Home Premium edition,
Business edition, Enterprise edition or Ultimate edition?)
Version: (Is it 32 bit or 64 bit)
Name to ship to (if not you):
Street address:
Zip Code:
Phone (for the shipping company to use, should they need to contact

In addition, I would like to confirm if you want a Vista DVD with SP1
or without SP1. Only the Vista DVD without SP1 can repair your current
system. If you use the Vista DVD with SP1, you have to backup the data
and do the clean install of Vista.

If there are any questions or concerns, feel free to let me know. I
will be glad to be of assistance.

I look forward to hearing

judyb 22-10-2009 04:18 AM

RE: Update Error 80070057
ok. it is now almost two years later than this post. i hasve sp1 installed,
but haven't been able to apply updates for about 8 months. surely something
has been found out in the last two years. BTW, dell support does NOT solve
this unless you have bought in addition to the warrenty, something called
live support which also supports the software. in fact, dell support thought
it had to do with the buggy vista software.

TaurArian 22-10-2009 01:17 PM

Re: Update Error 80070057
Rename the SoftwareDistribution folder

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type %systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.

If that hasn't helped also see:
You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft
Windows Update Web site or from the Microsoft Update Web site
Windows could not start the Background Intelligent Transfer service on the
local computer. For more information, review the system event log. If this
is a non-Microsoft service, contact the service vendor and refer to
service-specific error code 2147942487. (0x80070057)

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