No Sound and can't install Realtek AC'97 Driver
I have installed Windows XP on a Asus mobo that has an onboard sound with Pentium 4. All of a sudden I lost the audio yesterday. I think that I have done something but I dont have any info about it. When checked on Device Manager, then I am getting an exclamation mark on the Multimedia Audio Controller and a Question Mark on the Ethernet controler. I have downloaded and tried to install the Audio Driver from Realtek. But it goes along until the warning, unsigned driver, that you wish to contiue. I then click yes and it continues for a second and then halts and then the pc crashes and restarts. Can anyone please help me out? Thanks.
Re: No Sound and can't install Realtek AC'97 Driver
The ethernet controller is a device on your motherboard that connects to an input plug on the back of your pc, similar to a large phone connector, its used to connect by ethernet cable to othe pc's or to a modem. The driver for this can be taken from your motherboard website. In Device Manager right click on this device and remove. When the compter is restarted it should be reinstalled automatically, incase the ? remains then visit the Asus website and update the driver.
Re: No Sound and can't install Realtek AC'97 Driver
Thanks for your help I too have been struggling with this problem since re-installing XP. I have followed the first method but get the same problem. I uninstalled the audio hardware, and then followed the installer just like it says, but even then upon installing the driver I get the blue screen. I have downloaded 3-4 different drivers, but to no avail.
After installking Everest I foind my specs to be as follows:
Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name JOHN-PC
User Name John
Motherboard:
CPU Type Mobile Intel Pentium M 735, 1700 MHz (17 x 100)
Motherboard Name Asus M6000Ne Series Notebook
Motherboard Chipset Intel Odem i855PM-333
System Memory 512 MB (PC2700 DDR SDRAM)
BIOS Type AMI (09/06/04)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter ATI MOBILITY RADEON 9800 (64 MB)
Video Adapter ATI MOBILITY RADEON 9800 (64 MB)
3D Accelerator ATI Mobility Radeon 9600/9700 (M10/M11)
Multimedia:
Audio Adapter Intel 82801DBM ICH4-M - AC'97 Audio Controller [B-1]
Storage:
IDE Controller Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Disk Drive ST9160821A (149 GB, IDE)
Disk Drive JetFlash Transcend 4GB USB Device (3 GB, USB)
Optical Drive TOSHIBA ODD-DVD SD-R6372 (DVD+RW:4x/2x, DVD-RW:4x/2x, DVD-ROM:8x, CD:16x/10x/24x DVD+RW/DVD-RW)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 39997 MB (33921 MB free)
D: (NTFS) 112619 MB (112449 MB free)
Total Size 149.0 GB (142.9 GB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse Logitech PS/2 Port Mouse
Network:
Network Adapter Broadcom NetLink (TM) Gigabit Ethernet (192.168.1.4)
Network Adapter Intel(R) PRO/Wireless 2200BG Network Connection
Peripherals:
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB2 Controller Intel 82801DBM ICH4-M - Enhanced USB2 Controller [B-1]
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
Battery Microsoft ACPI-Compliant Control Method Battery
Then Itried your second method and downloaded SoftPaq SP24482 from the Compaq website through google...and ended up upon installation with the 'Soundmax' software, but no apparant driver and still not sound...so I don't quite know what to expect here.
Could anyone shed any light on the matter? I would be very grateful, thanks very much.
Re: No Sound and can't install Realtek AC'97 Driver
SOLVED! Uninstalled multimedia audio controller (Realtek AC97 Audio) from device manager, removed driver from add/remove programs, deleted realtek ac97 entry from program files, scanned registry with CC Cleaner (http://www.piriform.com/ccleaner), downloaded SoundMAX Audio Driver version 5.12.01.3665 WHQL from http://support.asus.com.tw/download/...Language=en-us and IT WORKED!
NOTE: THE ONLY WAY THAT I FOUND THE CORRECT SOUND DRIVER WAS TO SEARCH IT BY THE MOTHERBOARD MODEL (everest & aida reported that I had sis 7012 audio & belarc reported Realtek AC97).
Here is a report from Everest:
Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME-B9AD3A097A
User Name Mary
Motherboard:
CPU Type Intel Celeron, 2000 MHz (20 x 100)
Motherboard Name Asus P4SP-MX (3 PCI, 1 AGP, 2 DDR DIMM, Audio, Video, LAN)
Motherboard Chipset SiS 651
System Memory 480 MB (PC2700 DDR SDRAM)
BIOS Type Award Modular (09/01/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter SiS 651 (32 MB)
3D Accelerator SiS 315 Integrated
Monitor Samtron 96B/97B [19" CRT] (H2RT402116)
Multimedia:
Audio Adapter SiS 7012 Audio Device
Storage:
IDE Controller SiS PCI IDE Controller
SCSI/RAID Controller D347PRT SCSI Controller
Floppy Drive Floppy disk drive
Disk Drive ST340823A (40 GB, 5400 RPM, Ultra-ATA/100)
Optical Drive Generic DVD-ROM SCSI CdRom Device
Optical Drive SONY CD-ROM CDU5221 (52x CD-ROM)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 11061 MB (4282 MB free)
D: (NTFS) 27103 MB (16748 MB free)
Total Size 37.3 GB (20.5 GB free)
Input:
Keyboard Enhanced Multimedia PS/2 Keyboard
Mouse HID-compliant mouse
Network:
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter (192.168.1.1)
Network Adapter WAN (PPP/SLIP) Interface (188.24.155.104)
Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device USB Human Interface Device
Re: No Sound and can't install Realtek AC'97 Driver
I played with this for hours then I found out an easy way which won't cost you a penny. go into the realtek website www.realtek.com/downloads here you will see a list of different downloads. My computer is XP so I worked along the line to a column marked 1 and pressed the GO disc. From here I just followed the instructions and I now have sound from Realtek AC97. Good luck.
Re: No Sound and can't install Realtek AC'97 Driver
Thank you very much. Your no sound solution worked for me. this post is old but I really appreciate it. Finally I have sound.
Re: No Sound and can't install Realtek AC'97 Driver
I am seriously computer illiterate. And have no sound on my computer, i am in Device Manager, and Multimedia Audio Controller asks to reinstall the driver, so i do so gives me an error:
Realtek AC'97 Audio has not passed the windows logo testing to verify compatibility with Windows XP, and if i continue it crashes and reboots everytime! So i am stuck at this point on what to do...
PLEASE HELP!!! :(