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Cannot get windows updates, Click search for updates and this is the returned
error message, and it will ot move to the updates selections screens with any
results. fails right at the chek for updates screen only.
KB does not show this error nor does internet search ? anyone can offer help
with this to get windows update to work again.
Thanks
I'm getting this too, in Vista Ultimate x64. Here's what the update log shows:
2007-06-27 08:13:42:751 684 f48 AU Triggering AU detection through
DetectNow API
2007-06-27 08:13:42:751 684 f48 AU Triggering Online detection (interactive)
2007-06-27 08:13:42:751 684 fd8 AU #############
2007-06-27 08:13:42:751 684 fd8 AU ## START ## AU: Search for updates
2007-06-27 08:13:42:751 684 fd8 AU #########
2007-06-27 08:13:42:751 684 fd8 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {A855EA2E-1FE3-4551-9A06-E3C6E51397C0}]
2007-06-27 08:13:42:751 684 cfc Agent *************
2007-06-27 08:13:42:751 684 cfc Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-06-27 08:13:42:751 684 cfc Agent *********
2007-06-27 08:13:42:751 684 cfc Setup Checking for agent SelfUpdate
2007-06-27 08:13:42:751 684 cfc Setup Client version: Core: 6.0.6000.16386
Aux: 6.0.6000.16386
2007-06-27 08:13:43:375 684 cfc Setup Determining whether a new setup
handler needs to be downloaded
2007-06-27 08:13:43:375 684 cfc Setup SelfUpdate handler is not found. It
will be downloaded
2007-06-27 08:13:43:375 684 cfc Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.374"
2007-06-27 08:14:04:529 684 cfc Handler FATAL: UH: 0x8000ffff:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2007-06-27 08:14:04:529 684 cfc Setup WARNING: CBS EvaluateApplicability
returned error, error = 0x8000FFFF
2007-06-27 08:14:04:529 684 cfc Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.374" failed,
error = 0x8000FFFF
2007-06-27 08:14:04:529 684 cfc Setup FATAL: SelfUpdate check failed, err =
0x8000FFFF
2007-06-27 08:14:04:529 684 cfc Agent * WARNING: Skipping scan,
self-update check returned 0x8000FFFF
2007-06-27 08:14:04:731 684 cfc Agent * WARNING: Exit code = 0x8000FFFF
2007-06-27 08:14:04:731 684 cfc Agent *********
2007-06-27 08:14:04:731 684 cfc Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-06-27 08:14:04:731 684 cfc Agent *************
2007-06-27 08:14:04:731 684 cfc Agent WARNING: WU client failed Searching
for update with error 0x8000ffff
2007-06-27 08:14:04:731 684 76c AU >>## RESUMED ## AU: Search for updates
[CallId = {A855EA2E-1FE3-4551-9A06-E3C6E51397C0}]
2007-06-27 08:14:04:731 684 76c AU # WARNING: Search callback failed,
result = 0x8000FFFF
2007-06-27 08:14:04:731 684 76c AU # WARNING: Failed to find updates with
error code 8000FFFF
2007-06-27 08:14:04:731 684 76c AU #########
2007-06-27 08:14:04:731 684 76c AU ## END ## AU: Search for updates
[CallId = {A855EA2E-1FE3-4551-9A06-E3C6E51397C0}]
2007-06-27 08:14:04:731 684 76c AU #############
2007-06-27 08:14:04:731 684 76c AU AU setting next detection timeout to
2007-06-27 20:14:04
2007-06-27 08:14:09:536 684 76c Report REPORT EVENT:
{4BD8183A-24AD-453D-9A09-4F597D04D23C} 2007-06-27
08:14:04:529-0700 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 8000ffff SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x8000ffff.
0x8000FFFF is not a very helpful error since it just means
E_UNEXPECTED
The log shows that the system is trying to obtain the latest Windows
Update Agent.
See if you can download it manually and Save it from here:
http://download.windowsupdate.com/v7...gent30-x64.exe
When the download is complete, right click WindowsUpdateAgent30-x64.exe
and choose Run as administrator.
Did that get it installed ?
If not, what antivirus/security[firewall] suite is installed ?
Thanks for your reply. Unfortunately, running that installer , I get the
same useful error message, :"Install failed with error number 0x8000FFFF"
I'm running Windows Defender, NOD32 and Spybot Search & Destroy (without the
active scanning agent, Teatimer)
Is the Immunize or resident SDHelper features of Spybot Enabled ? If so,
suggest disabling it[them] to see if that resolves the issue.
I have exactly the same problem with windows update. I have Vista Buisness
x32, and 2g of ram. I downloaded the x86 version of the file that you
posted earlier and had had teh same 8000FFF error message. I tried
installing in safe mode and I still can't install it. I have never had
Spybot installed on this machine. Thanks foryour help.
Is your OS Vista? AFAIK this tip applies only to Vista users.
Diagnose your symptoms (or refine your symptom description.)
Don't depend on others' solutions to work for you just because
you happen to see the same code somewhere, particularly if yours
is occurring in a different OS or even just a different product.
Also, to avoid confusion, if your symptoms are different from the ones
being discussed, start your own thread with a more descriptive
Subject.
Your Me too! post contains no information for anyone to help you with.
Also note that the OP has a different OS so you can not even be discussing
the same problem. Please start a *new* discussion with a more descriptive
Subject and complete symptom description if you really want help with
your problem.
If you are missing one of these components then how do you install it? Im
missing NextQueueEntryIndex from my windows vista machine.
I have had the same problem with the Windows update. I was stumped but after reading these posts I figured maybe it had to do with my virus protection.
What I did was disabled it and then ran the update. It worked!
How about posting a solution instead of picking on people for not being
completely verbose.
I have a new Dell inspiron 531 running Windows Vista home premium.
It came pre-installed with MSWorks 8.0
Right off the bat there were problems with Windows Update giving Error
8000FFFF
5 days later Windows Update has installed several updates on it's own, but
has NEVER manually done an update successfully.
In addition, I cannot install MS Office 2007.
I get the error 0x8007054F.
I think the two problems are related.
I further think this may be due to a poor Dell install/configuration from
the start.
Let's have some resolutions please.
Ok guys everyone suffers this errors, since mounths I'm updating my VistaHP
computer and that was working good, but since three days I installed about 17
update, three of them failed to install (KB943899, KB943078 and KB905866), my
computer begins to show me these errors:
80070002
8007371B
and after days of trying to solve these errors and at last Vista said to me:
My son take this award, you have this error (8000FFFF), and then it returned
to show that two errors. While trying to solve this problem I was thinking
about operating systems, and thinking about my experience, 8 years of using
computers and Windows 98, 95, 3.11, Mellenium, 2000, XP, and Vista. I found
that we were using unstable operating systems which were hanging, restarting,
and virus & hacker attackable, while UNIX based operating systems like Apple
Macintosh and all editions and versions of Linux and JAVA based operating
systems like Solaris are not, and some of these operating systems are free.
Microsoft wasts a Bilions of dolars and a Bilions of security fixes, making
you wasting mony. Every Windows comes slower than the version before, comes
with a new technology but older and comes with a new security solutions but
weaker.
At the end, didn't asked your self why am I using Windows?
Thank you for good listining, send me your thoughts.
That is a pretty generic error unfortunately.
The specific error is "Catastrophic Failure" which isn't too helpfull but
sure sounds scary.
Can you give my tool a shot to see if it helps
If not, we might can look at the logs it creates in c:\aulogs to narrow
this down some more
I too am having this exact problem. I'm running an HP with Vista Home
Premium, and 5 days ago it stopped letting me run updates. Is there some way
that I can fix this either from my computer or from the microsoft website
because the network that I'm on has kicked me into a remediate VLAN where it
won't let me go anywhere except microsoft.com to get updates. I really need
to get internet from that computer.
The post above had the wrong email address. Sorry.
RE: I too am having this exact problem. I'm running an HP with Vista Home
Premium, and 5 days ago it stopped letting me run updates. Is there some way
that I can fix this either from my computer or from the microsoft website
because the network that I'm on has kicked me into a remediate VLAN where it
won't let me go anywhere except microsoft.com to get updates. I really need
to get internet from that computer.
Have you been able to fix this problem?
I am experiencing the same issue and cannot resolve it.
same problem here.
One thing to consider that worked for me: if you have more than 3gb of Ram
installed on a Vista computer, it does not recognize it and will cause errors
with your updates.
I spent HOURS talking to a Microsoft tech only to figure it out myself by
doing online research.
If you have 2 - 2GB memory cards in your computer, take one out and reboot.
Then try to install the updates. This should work. Good Luck!
I have the same problem, Vista cannot instakk KB929777. I get the same error
code, I ran Regedit as suggested and I also do not have the listed
components. Whats up with this?
Is this Vista SP1 or SP2 ?
Was the update *automatically* offered by Windows Update ?
Apparently, it wasn't corrected properly hence the need for KB929777
being released.
Just encountered same issues. Tried solution from Cloventrout dates Sep
30 as
follows:
1. Click on Start and in the Search box type in regedit.
2. A new program will be listed in the same window. now right click the
regedit program and then select the option run as administrator.
3. Now go into HKLM\COMPONENTS and check if these three values exist
under
the COMPONENT Key
1. PendingXmidentifier
2. NextQueueEntryIndex
3. AdvancedInstallersNeedResolving
I do not have the HKLM\COMPONENTS in the program so this solution does
not
work for me. Any other solutions to this problem ?
As I mentioned previously (in fact in response to the message that this clones)
that must be a specific example of the symptom for a different cause
than the one posters in this thread are probably having.
So you will have to do your own diagnosis and find your own resolution.