Vista boot Stuck on a black screen with a mouse cursor
I upgraded to Vista from XP and everything worked for one month. My kid
resetted the PC and since then Vista does not boot. It passes the boot
screen with the green stripes with Microsoft logo and does not reach the
Vista green screen. It get stuck on a black screen with only mouse cursor
pointer dispalyed.
I tried to boot in safe mode, I tried repair mode without success; it is
stuck the same way as in normal mode.
Please advise what I need to do or how to reinstall from DVD. I tried to
reinstall from DVD and could not pass the product key screen.
Please help, I have run out of any good ideas...
Re: Vista boot Stuck on a black screen with a mouse cursor
Right, here my opinion on all of this:
Yet again all over the internet we see how many ppl actually know IT in
depth.
(very few).
Regarding this very issue, which seems to be not rare at all, i've seen
numerous solutions however not a single one working!!!
The issue still remains, no one posted ANY answer that would work!!!
In short, the issue as follows:
Windows boots up and shows completely *blank black* screen instead of
the login screen. Mouse cursor is working. *ctrl-alt-del n0tworking*.
It is *most certainly* not a driver issue, as same thing happens in
Safe mode, including Safe mode + command prompt.
It is *most certainly* not a trivial startup misconfiguration issue, as
many suggest. Automatic recovery on vista DVD *does not* find any
problems.
It is not hardware issue per se and booting with Last known hardware
configuration *does not* help.
If ANY of the above doesnt apply to you then you have a different
problem.
I call this particular issue which I saw myself "black screen of
death".
Interesting enough although it might happen due to some windows
updates, however in my case System restore (going as back as three
restore points in the past) didn't do anything to fix the problem.
I used both LiveCD and attaching vista HDD to XP computer.
check disc was run on that Vista drive, however that didn't fix the
problem either.
However I noticed some weird bugs with filesystem when copying the
files in Users folder.
As a working theory I'd suggest that the reason behind the problem is
some file system corruption leading to some mess with security
descriptors or whatever. It might be that windows vista simply cannot
access something in "default user" or "all users" folders or similar
stuff.
In my case I saved all files in Users folder on another computer and
reinstalled Vista on the computer.
P.S. it looks that this issue is rather common with Dell machines (with
preinstalled Vista). No big wonder, their software sucks quite often....
Re: Vista boot Stuck on a black screen with a mouse cursor
I have this issue on a machine I'd been running approx 4 1/2 mos. Unlike many of you, I can find ABSOLUTELY no way to bring up anything, including a logon, task manager or safe mode. I literally have the black death screen that sits and sits and sits.....
Prior to this, my computer was on much of the time because I also used it as my TV. It would go into and out of sleep mode easily. When this happened back at the beginning of October, I assumed it was a memory issue simply because I'd had an issue brewing. I returned and replaced those sticks but nothing has changed. Obviously that issue was unrelated.
Because I was only looking at the memory, I didn't really note when or why the problem occurred. Since I seldom restarted my computer, I sort of remember a Windows update and restart. There have been others who've experienced this problem in that same time frame. I also don't have the printer "hooked" up, instead plugging it in with a USB cord when needed.
I'd found something on MS about a black screen issue and a file that seems to overwrite the Welcome screen but, since I can't get into the computer to remove the file they were talking about, it doesn't help. MS also the problem was fixed with SP1 but, since my virgin build was installed with Vista Home Prem 64 SP1, this is a lie.
So, how do I fix this when I can't logon, can't pull up the task manager and can't get the computer to boot from the Vista disk?
Re: Vista boot Stuck on a black screen with a mouse cursor
I've been wrestling with the exact same problem on a Dell Studio 1535
running Vista Home Premium Sp1 for 2 days now and have finally fixed it!
Well...kinda.....
Searching around the net shows that its not a single issue that is
causing this problem for everyone so if what I found doesn't help you
try some of the other solutions.
Like most of you, this laptop loads up fine, and after you login the
Welcome screen comes up for a few seconds as per normal then a
completely black screen comes up....the mouse cursor is there but
nothing else comes up. On this laptop the HD was going bat**** for a
while as well but no matter how long you leave it for it never gets to
the desktop. No combination of key pressing, windows keys works.
Ctrl-Alt-Delete takes you back to that familar screen but selecting task
manager doesn't do anything.
System Restore does not work. Start up repair says everything is A-OK.
After much mucking around I finally got into the system by doing a Safe
Mode with Command Prompt startup. At the prompt I disabled all startup
and services using MSCONFIG. Upon reboot the system booted up fine. Many
hours later I had the system back up and running with all services and
startup items....all except for the Windows Event Log. As soon as you
enable that - BINGO! Black Screen after login.
I did try resetting my ATI graphics back to VGA. The various registry
checks and fixes - all to no avail.
So at the moment, the laptop is bootable and usable....just the Event
Log is disabled.....until I can work out whats going on there.
Re: Vista boot Stuck on a black screen with a mouse cursor
Well this is what i did folks and it's now working and this on a Dell
Inspiron 1720...
1) could not do any windows updates because of 80073712 error.
2) did all google tricks, still would not update.
3) could not do in place reinstall (greyed out)
4) transfered all settings, tried clean install
5) ran through as per usual on a vista home premium, not sp1 disk.
6) hanged on KSOD
7) googled all tricks shown on here etc etc etc, nothing worked.
8) NOW for What I Did....! :)
9) reinstall procedure upto the point where you can reload drivers, put in
drivers disk for SATA drive, let it install, carry on with rest of
installation procedure.
10) it will go through, even the bit where it says "this takes a moment" !!!
11) you will get to the ksod screen again, where in utter frustration and
cursing micorsoft with every breath, you'll hammer ctrl-alt-del 5 or 6 times
until the computer resets and then does a chksk.
12) this will find a host of errors, including $SII, and will reindex
securit descriptors for about 20 mins.
13) it will then say all fixed, and you know what, the damn thing then gets
to the "input new name" bit.....
Re: Vista boot Stuck on a black screen with a mouse cursor
I have seen this problem a few times and have fixed it by removing the UpperFilter and LowerFilter registry keys for the CDROM drive. This won't work for everyone, but it's worth a shot.
This article explains which keys to erase but not how to do them if you can't get into Windows.
http://support.microsoft.com/kb/929461
What I did was:
1.Boot to the VISTA recovery/repair console (whether off of a DVD/CD or if you can do it straight from the hard drive).
2.Run command prompt from the main menu of the and type "regedit" (without the quotes).
3. Click on the HKEY_LOCAL_MACHINE once so it is highlighted.
4. Click File, Load Hive. Browse to the "C:\Windows\system32\config" folder and highlight the "system" file (this is the system hive of the registry for the computer) and click Open/OK.
5. Name the hive "sys hive" (it doesn't actually matter what you name it, just don't name it the same as another hive) and hit ok.
6. Navigate to the hive you just created under the HKEY_LOCAL_MACHINE and you will see keys under it called ControlSetxx (xx usually being 1,2,3 or another low #).
Following the Microsoft Article, under each of those keys do the following steps 7-11.
7. Locate, and then click the following registry subkey:
ControlSetxx\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.
8. In the right pane, right-click UpperFilters (if present), and then click Delete.
9. Click Yes to confirm the removal of the UpperFilters registry entry.
10. In the right pane, right-click LowerFilters (if present), and then click Delete.
11. Click Yes to confirm the removal of the LowerFilters registry entry.
12. Navigate back up so the "sys hive" is highlighted again and click File, Unload Hive.
13. Close regedit and restart the computer.
Re: Vista boot Stuck on a black screen with a mouse cursor
If you are like me, you had a black screen, mouse cursor, and no response from ctrl-alt-del, ctrl-esc, or ctrl-shift-esc.
Some people are able to get to the CLI using safe mode, im happy for you, but that is not the case of this original post. This is for those who cannot get to any kind of command window, or command prompt.
You need your Vista disk, and load the "Repair your computer" option.
load the command prompt and navigate to C:/windows/system32/winevt/
rename the Logs file to something else
ren Logs Logs_isbad
then make a new Logs dir
mkdir Logs
restart. done.
Re: Vista boot Stuck on a black screen with a mouse cursor
All of this information is very interesting, but to me, ultimately useless. I too have the 'Black screen of death' and cannot get ANY GUI to come up AT ALL. And I mean NONE.
I hit F8, I cannot boot into safe mode (no GUI options or screen of any sort)-still BSOD. I try to boot from the recovery disk, I cannot bring up any options at all. In fact, it shows 'Windows is loading files...' but then goes BSOD once more. I have tried booting from a MS Vista disk-nothing-same result as recovery disk. I cannot boot with a command prompt, because I cannot get a command prompt to come up because nothing will boot AT ALL! (Detecting a pattern here?)
Now, some information about this clusterf#$%. I run an HP Pavillion desktop w/Vista Home Premium. Two things I can remember happening just before Mr. HP decided to go on vacation- 1) had to do an emergency hard shutdown while running Virtual PC (xp on vhd). 2) Computer booted and ran fine after said hard shutdown, but after I finished using it, it remained on until I returned-only to find a blue screen of death (one time-did not get all information from screen since I was going to read dump file when I rebooted... you know the rest). One bit of information I remember on the blue sod was something saying either a BIOSHD(D?) error, or a BOOTHD(D?) error. As this was something that struck me odd, It stuck in my mind.
With the aforementioned info, does anyone have any idea whatsoever what this could be? I am not an IT person by any stretch, but I am fairly knowledgable about things that make windows 'fall-down-go-boom' lol.
Please remember, I cannot boot to a GUI in any form at all, period. So any help with this greek tragedy would be much appreciated!!
Thnx