Outlook 2007 crashes constantly - please HELP
I have installed Outlook 2007 successfully but when i launch it, i get an error message saying "Microsoft Office Outlook has encountered a problem and needs to close." I have tried uninstalling and reinstalling Outlook 2007 and have tried repairing whole office as well but no luck yet. I have come across many people who have reported this issue in other forum but there hasn't been any effective solution to help me out. I had thought simply uninstalling and reinstalling will help me out but i was wrong,I need to get it working somehow and as early as possible. I did not had any issue in installing it but than i don't know why is it giving me that error. Is there anyone who can help????
Re: Outlook 2007 crashes constantly - please HELP
I had the same problem I found that iTunes and the associated Apple programmes were corrupting my outlook, as soon as I deleted Apple and itunes from my computer Outlook stared working again perfectly :posted by nilsam
Re: Outlook 2007 crashes constantly - please HELP
Take a look at the installed fonts and make sure Helvetica is not installed. If it is remove Helvetica and your problem should go away.
Re: Outlook 2007 crashes constantly - please HELP
My computer Dell M6500 Precision Workstation - Windows 7 Ultimate 64bit - 8core - 8GB HS Ram] was fine, then it crashed(Blue Screen) because of my stupid video card. Outlook was open when that happened.
Now when I open outlook it opens fine, but after about 10 to 30 seconds of downloading email I get a outlook as stopped working and must close message.
Everytime. After trying for like 10 times it finally said upon crash: the add-in snagit has caused outlook to crash several times if you have seen this before you might want to disable the add-in. do you wish to disable the add-in? so I clicked Yes, but that did not fix it, it still crashes, but only when downloading email.
If I click work offline as soon as I start it, then it will stay up the whole time.
I ran the outlook repair tool and it said that it had found errors and repaired them. still, it crashes, and still only when downloading email.
Can someone please help me? I have tried everything, I have not installed any new software in 1 or 2 weeks and outlook is always on, if my computer is on, outlook is on and never a problem with outlook, like this anyways.
Thanks,
Richard
Re: Outlook 2007 crashes constantly - please HELP
Hi ukndoit,
Can you try to update to V10 and see if it helps you out a bit or not. But if it crashes "reliably" then it would be a bug that perhaps got fixed in the later version. I'm not sure that's the case though as I don't use add-ins. You can have both versions installed at the same time so you can use the 30 day free trial to see if it works for you.
Re: Outlook 2007 crashes constantly - please HELP
Ok, I finally figured out what it was.
I have CA Internet Securities 2010 installed
it has a built in spam and virus scanner, after my computer crashed because of the video card it must have corrupted it. I am going to uninstall it then re-install, hopefully that will fix it.
Just thought I'd let everyone know in case they have the same Security suite so they know how to fix it.
Coincedentally, here is how I disabled it so I can get to me email for now:
Windows 7 -> click start
click into the search for programs on the bottom or click run
then type in:
outlook /safe
when you see it above right click on it and click Run as Administrator
then quickly click -> Tools -> Trust Center -> Add-ins
then uncheck the CA Anti-Spam field
click ok, then it should not crash anymore.
HTH,
Richard
Re: Outlook 2007 crashes constantly - please HELP
I saw tons of complaints like this and tried all kind of solutions...
I SOLVEd my particular problem REMOVING the antivirus software avira 2012... other people solved removing avg 2011
CONCLUSION: try removing your antivirus and see what happended
good luck!
Luis
Re: Outlook 2007 crashes constantly - please HELP
Quote:
Originally Posted by
luislv
I saw tons of complaints like this and tried all kind of solutions...
I SOLVEd my particular problem REMOVING the antivirus software avira 2012... other people solved removing avg 2011
CONCLUSION: try removing your antivirus and see what happended
good luck!
Luis
In addition:
- i was using windows 7 with outlook 2007 with 4 email accounts 3 imap and one pop
- i try to disable the antivirus so i dont have to remove it but outllok 2007 was still freezing the same way... so the solution was done until i removed the antivirus...