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Cannot Update oin Vista Ultimate Hi! Since I have installed Vista Ultimate on my PC, I am not being able to download/install updated from microsoft update or widows update and am getting the error "Modular Installer has stopped working" and the following : anyone encountering the same problem? please help... Problem Event Name: APPCRASH Application Name: TrustedInstaller.exe Application Version: 6.0.6000.16386 Application Timestamp: 4549ae3e Fault Module Name: wcp.dll Fault Module Version: 6.0.6000.16386 Fault Module Timestamp: 4549bdde Exception Code: 80000003 Exception Offset: 00111840 OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 7a4f Additional Information 2: b8fa6e23b4bee4b696e320672ddd67c7 Additional Information 3: 7cc9 Additional Information 4: 2cc8caa1b2ddad7238f91f57e8674ac6 |
RE: Cannot Update oin Vista Ultimate "CPS" wrote: > Hi! > Since I have installed Vista Ultimate on my PC, I am not being able to > download/install updated from microsoft update or widows update and am > getting the error "Modular Installer has stopped working" and the following : > > anyone encountering the same problem? please help... > > Problem Event Name: APPCRASH > Application Name: TrustedInstaller.exe > Application Version: 6.0.6000.16386 > Application Timestamp: 4549ae3e > Fault Module Name: wcp.dll > Fault Module Version: 6.0.6000.16386 > Fault Module Timestamp: 4549bdde > Exception Code: 80000003 > Exception Offset: 00111840 > OS Version: 6.0.6000.2.0.0.256.1 > Locale ID: 1033 > Additional Information 1: 7a4f > Additional Information 2: b8fa6e23b4bee4b696e320672ddd67c7 > Additional Information 3: 7cc9 > Additional Information 4: 2cc8caa1b2ddad7238f91f57e8674ac6 |
RE: Cannot Update oin Vista Ultimate Hi, I also have been unable to load any updates from Microsoft after installing Windows Vista Ultimate (clean install, new HDD) and Windows Update Service stops with the following error message: Problem signature: Problem Event Name: APPCRASH Application Name: svchost.exe_wuauserv Application Version: 6.0.6000.16386 Application Timestamp: 4549adc4 Fault Module Name: wuaueng.dll Fault Module Version: 6.0.6000.16386 Fault Module Timestamp: 4549b6fa Exception Code: c0000096 Exception Offset: 0013aefa OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 3081 Additional Information 1: fd56 Additional Information 2: f3e79f7fe1c9f0d9666ec275c2f7e632 Additional Information 3: e675 Additional Information 4: 1d693d4fc598619353d9da03b31a5898 Event viewer reports: Faulting application svchost.exe_wuauserv, version 6.0.6000.16386, time stamp 0x4549adc4, faulting module wuaueng.dll, version 6.0.6000.16386, time stamp 0x4549b6fa, exception code 0xc0000096, fault offset 0x0013aefa, process id 0xc68, application start time 0x01c7647ba5918111. Windows Update reports error: WindowsUpdate_800706BE WindowsUpdate_dt000 Hope this is useful but I have followed all help offered on Microsoft website and as yet have had no success. Any comments would be appreciated. "CPS" wrote: > Hi! > Since I have installed Vista Ultimate on my PC, I am not being able to > download/install updated from microsoft update or widows update and am > getting the error "Modular Installer has stopped working" and the following : > > anyone encountering the same problem? please help... > > Problem Event Name: APPCRASH > Application Name: TrustedInstaller.exe > Application Version: 6.0.6000.16386 > Application Timestamp: 4549ae3e > Fault Module Name: wcp.dll > Fault Module Version: 6.0.6000.16386 > Fault Module Timestamp: 4549bdde > Exception Code: 80000003 > Exception Offset: 00111840 > OS Version: 6.0.6000.2.0.0.256.1 > Locale ID: 1033 > Additional Information 1: 7a4f > Additional Information 2: b8fa6e23b4bee4b696e320672ddd67c7 > Additional Information 3: 7cc9 > Additional Information 4: 2cc8caa1b2ddad7238f91f57e8674ac6 |
Re: Cannot Update oin Vista Ultimate (cross-post added to Vista General) "Bronson137" <Bronson137@discussions.microsoft.com> wrote in message news:6DEC4FB7-B662-45DF-9C09-67F1DDA39F29@microsoft.com... > Hi, > I also have been unable to load any updates from Microsoft after installing > Windows Vista Ultimate (clean install, new HDD) and Windows Update Service > stops with the following error message: > > Problem signature: > Problem Event Name: APPCRASH > Application Name: svchost.exe_wuauserv > Application Version: 6.0.6000.16386 > Application Timestamp: 4549adc4 > Fault Module Name: wuaueng.dll > Fault Module Version: 6.0.6000.16386 > Fault Module Timestamp: 4549b6fa > Exception Code: c0000096 Privileged instruction fault. Overlay? Bad jump? Better clues in drwtsn32.log? (e.g. Stack Back Trace) If you just installed the OS you should probably consider the hardware you have attached and the drivers you are using to support it. For example, there are known issues with similar symptoms (e.g. random crashes) due to older incompatible drivers. Is there any hardware attached that you could temporarily do without (e.g. as a test) such as FingerPrint Reader, Printer, Scanner, etc. > Exception Offset: 0013aefa > OS Version: 6.0.6000.2.0.0.256.1 > Locale ID: 3081 > Additional Information 1: fd56 > Additional Information 2: f3e79f7fe1c9f0d9666ec275c2f7e632 > Additional Information 3: e675 > Additional Information 4: 1d693d4fc598619353d9da03b31a5898 > > Event viewer reports: > > Faulting application svchost.exe_wuauserv, version 6.0.6000.16386, time > stamp 0x4549adc4, faulting module wuaueng.dll, version 6.0.6000.16386, time > stamp 0x4549b6fa, exception code 0xc0000096, fault offset 0x0013aefa, process > id 0xc68, application start time 0x01c7647ba5918111. > > Windows Update reports error: > > WindowsUpdate_800706BE WindowsUpdate_dt000 > > Hope this is useful but I have followed all help offered on Microsoft > website and as yet have had no success. > > Any comments would be appreciated. > > > > "CPS" wrote: > >> Hi! >> Since I have installed Vista Ultimate on my PC, I am not being able to >> download/install updated from microsoft update or widows update and am >> getting the error "Modular Installer has stopped working" and the following : >> >> anyone encountering the same problem? please help... >> >> Problem Event Name: APPCRASH >> Application Name: TrustedInstaller.exe >> Application Version: 6.0.6000.16386 >> Application Timestamp: 4549ae3e >> Fault Module Name: wcp.dll >> Fault Module Version: 6.0.6000.16386 >> Fault Module Timestamp: 4549bdde >> Exception Code: 80000003 That a breakpoint code I think. Wouldn't there be some additional diagnostic say in the Event Viewer to explain it? >> Exception Offset: 00111840 >> OS Version: 6.0.6000.2.0.0.256.1 >> Locale ID: 1033 >> Additional Information 1: 7a4f >> Additional Information 2: b8fa6e23b4bee4b696e320672ddd67c7 >> Additional Information 3: 7cc9 >> Additional Information 4: 2cc8caa1b2ddad7238f91f57e8674ac6 WU NG is not the best place to try diagnosing these crashes. Cross-posting to Vista General. Please forward to any other more specific Vista NG as appropriate. HTH Robert Aldwinckle --- |
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