Office 2007 online help not working
I recently started using Office 2007 on my HP laptop running with Windows Vista RTM. As the Office suite is new whenever I come across any problem I use its own Offline and Online Help. Now on my PC Offline help works fine but when I try to go with Online Help, it gives me the following error message:
“This page is unavailable. The page you are looking for is unavailable. Try the following:
Click Refresh on the toolbar
Click Back on the toolbar, and then click the link to the page again
Show offline content from this computer.”
Earlier I was facing the same problem with Vista Online help but after searching lot finally I found a Patch that fixed the problem. Is there any such patch for Office as well?
Re: Office Online Help Problem Not sure what else to do
Glad to hear it Zack. I'm curious, were you able to determine if you were logged into Window Live when reproducing the problem?
Thanks,
John
Re: Office Online Help Problem Not sure what else to do
I have exactly the same problem - worked fine from installation but then around Aug Sept it stoped working with the identical error message that others have had. I too tried all the things you suggested JOHNBES but it did not work.
Could it have something to do with the security upgrade preventing Office Help accessing the Internet? A solution to this problem would really help.
Regards Jim
Re: Office 2007 online help not working
Try adding office.microsoft.com and config.office.microsoft.com to your list of trusted sites.