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Owala 03-09-2006 07:14 PM

WMP won't play mpg files
Earlier until a week ago I was able to play MPG video files properly on my Windows Media Player 11 running on Windows XP. Yesterday I received a video in .mpg extension and when I try to play, i get the following error:

“Windows Media Player cannot play the file. This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to the Player. Close Web Help”

The problem is not just with this file but with the earlier files as well which were working fine. Also it wont play either mpeg video files. Don’t know what went wrong suddenly. Do you guys have any idea about this?

Maee 04-09-2006 05:51 AM

Re: WMP won't play mpg files
Mpeg and mpg are almost same file so if one is not playing, second will obvious not play. Anyways, just go to Start > RUN > type ?dxdiag? and press Enter. This will test few things. If it shows any error, simply re-install DirectX. This will fix the problems related to mpeg1.

Owala 04-09-2006 01:02 PM

Re: WMP won't play mpg files
Thank you very much Maee. That really fixed the problem. Now I was able to play those videos in WMP without any problem or error. But later some hours, I installed Samsung pc studio 3 to move some files on my smartphone and since then again Windows Media Player stopped playing mpg/mpeg files. Is it the Samsung Software creating the issue?

Javalr 29-09-2006 05:42 PM

Re: WMP won't play mpg files
Yes, I don?t know why but it is the Samsung Software preventing WMP to play those file types. In order to fix it you will need to remove it from your system.

As far as moving files to phone is concerned, why don?t you do it in Mass Storage mode? You dont need any software for the same.

TSP 18-01-2007 09:04 PM

error resolved with MPG & Samsung software
I've just downloaded an update for Samsung 3 as posted before causing the MPG error and this has resolved this problem.

lkeazy 05-03-2007 12:07 PM

I had the same problem.
Also due to the samsung software..oops

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