Philips DVD+-RW SDVD8820 ATA Device - could not load the driver so

Hello friends,

I have recently purchased a New Gateway M285E Laptop, Everything is working in the laptop. Today I found that my DVD Drive is not working, I am using windows vista. I am getting error in windows vista saying that it could not the driver software. Does anyone over here knows what is the problem, Or How I can fix this issues ? I have Philips DVD+-RW SDVD8820 ATA Device.

Please Help me...

Ill suggest you to report it via the tools which are mentioned in the feedback Shortcut of Windows Vista. Even I was facing the exact issues with my DVD Drive, but the tool provided me with all the information which was required. After sometimes windows vista automatically detected my DVD Drive and its started working as well.

This worked for me and others in this forum, delete the upperfilters/lowerfilters keys.
http://support.microsoft.com/default...b;en-us;314060