Printer freezes after windows update in Windows 8.1 64 bit
I am running Windows 8.1, 64 bit. I have a Canon laser printer attached to my computer. Everything works fine. However after the latest windows update, whenever I give the print command in Word or Acrobat Reader, the application just freezes.
Also when I try to open the Control Panel / Devices and Printers that too freezes.
I even tried to reinstall the printer. It is very difficult to do. The moment i try to open anything related to printer in Control panel, the thing freezes up.
Finally I had to restore the system to a date earlier than the update and everything is running again.
What do I do?
Re: Printer freezes after windows update in Windows 8.1 64 bit
Please follow the below steps and then reply back:
- Click WIN+Q, type "Services.msc" in the open box and click OK.
- Double-click "Printer Spooler" in the Services list.
- Click Stop and click OK.
- Click the Start Button, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder.
- Click the Start Button, click Run, type "Services" (without the quotation marks) in the open box and click OK.
- Double-click "Printer Spooler" in the Services list.
If any error is received, please let me know in details.