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I am having SanDisk sansa M230. I got the latest version of new firmware through software updater. After installing the firmware update the software it prompted me to remove usb connection and restart device. now I am getting Initialize fail on the computer and it is not detected by the computer. any useful resolution will be highly appreciated. Thanks a lot in advance.
Try the below mentioned thing and let me know whether it worked for you or not.
- First of all open the device and unplug all the small connector.
- This particular device will prompt that it is not having memory.
- Now reconnect back memory card and select format.
- Well I am wondering that synchronization with computer will need good amount of battery and after synchronization and disconnecting with USB. You will require to provide sufficient time to complete the operation and you should not remove the battery as well.
I was also facing the same problem which you have stated over here. however I have tried to resolve the same by connecting the device through the usb mode. I am hoping that it will be helpful to someone.
Do you having device warranty? If so I recommend that you should visit the offical service center and claim for the service warranty. Make sure that the device of your should not have any physical damage otherwise you will not be able to claim the service warranty.