Vado failed to work with my PC

My Vado HD won't load the software once I plug into a USB port on my computer.I run Windows XP on a high end, fast computer. It's worked before but then one day the Vado did not work and hasn't worked since. I get a red light indicating that the Vado is charging, but if I go into My Computer, the Vado isn't even there. I can't download and install the latest firmware since my computer doesn't even recognize the Vado in the first place. What I've already tried.

• multiple USB ports
• several different computers
• removing/re-inserting battery
• fully charging the Vado
• making sure programs run automatically on my comp
• making sure device is active in device manager

Other notes.

• I am not using a USB hub.
• the latest service pack is installed on my computer
• my computer exceeds all requirements for using the Vado

Any help is much appreciated!!

I have the same problem (it used to work fine, not it’s not recognized) and I have all the footage from a family holiday including my 1 year son, and I do not want to lose it! So I tried this I solve problem by pressing all three buttons down and, then press power on. It makes somekind of deepboot to device. After that computer will recognize Vado. May this will help you.

Does anyone know if it’s possible to capture the output of the HDMI port? Feels like the last chance to capture this footage before having to wipe the camera and start again. I finally managed to capture the video by connecting to a DVR and then just playing all the footage. Its lower quality than the original footage - but at least I've managed to capture it! I have now formatted the camera and just need to connect it to the PC and see what happens.

I thought of this but till now I have only used my vado for a couple of hours. I see I am not the only one with this problem. The instruction manual is pitiful, as is the customer service so far. It just will not recognize, no matter what I do. Tried the 3 button thing, it just locks up my vado and then the battery has to be removed. Nothing works for me I don’t know what to do next. Please help me out.