Windows Desktop Update hangs at KB980408 while Setting up personalized settings
I am having Windows XP on my system and recently updated to KB980408 windows update. After updating I restarted my pc only to see a black screen with a message saying "Setting up personalized settings for: Windows Desktop Update" upon boot. It has remained on this screen for many hours now and when I am trying to move the mouse then nothing happens. But Task Manager and other programs are opening fine? Any ideas whats wrong here?
Re: Windows Desktop Update hangs at KB980408 while Setting up personalized settings
Even I was facing this same problem on my computer. This problem started immediately after login. The fix that I found was to press ctrl+alt+del to start Task Manager and then kill the processes for Personalized settings. After that you will have to manually run the exporer.exe by going into File > Run > and type Explorer.exe and press Enter and then Windows will load normally.
Re: Windows Desktop Update hangs at KB980408 while Setting up personalized settings
Can you try to restore Windows XP to a previous state and see if that helps. Follow the below steps to do that:
- Log on to Windows as an administrator.
- Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
- On the Welcome to System Restore page, click to select the Restore my computer to an earlier time option, and then click Next.
- On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.
- On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
- Log on to the computer as an administrator. Then, click OK on the System Restore Restoration Complete page.
You can find more methods here - http://support.microsoft.com/kb/306084