No updates possible 80072EFE
Since a few days now, it is completely impossible for me to receive updates
for Windows 7 Ultimate.
I keep getting an 80072EFE error.
When I try to go to the microsoft update website itself, something seems to
stop me, saying "The page can not be displayed", and I have had browser
issues for a few days too, ie. when I follow a link I searched on Google, I
get sent to advertising websites, and, as mentioned before, something seems
to block the sites which could help me sort out my problem.
I have already done Malware checks with Spybot Search and Destroy, Lavasoft
Ad-Aware and Malwarebytes Anti-Malware, all to no avail at all.
I have also tried the Microsoft FixIt tool, which did not help in the
slightest neither.
Does anyone recognise my problem?
If anyone can help me sort this out, the advice will be very gratefully
accepted.
Re: No updates possible 80072EFE
Did you upgrade to Win7 or is it a brand-new computer?
Are you running Win7 64-bit?
What anti-virus application or security suite is /installed/ and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
Re: No updates possible 80072EFE
First off, unlike XP, Windows 7 does *NOT* update from either the
Windows or Microsoft Update site via Internet Explorer, it updates
*directly* from the update servers via the Windows Update icon in
Control Panel.
You mention you've already done malware checks with Spybot, Adaware, and
MBAM. How did you get to those sites if, as you state above, "something"
is blocking "the sites which could help me sort out my problem " ?
What happens when you open the Windows Update icon in Control Panel and
then click the Check for updates link in the left frame ?
If the system still can not search for updates, please post the *last*
50 or so lines of the WindowsUpdate.log into your reply:
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
Re: No updates possible 80072EFE
At least you still have hair. The only hair on me that is grey is my
" Stanley Cup Playoff beard ". And I'm not even playing in the Stanley Cup !
You're mowst welcome but please *heed the advice* from Ottmar and
PABear. There's no way this system should ever engender Trust until it's
flattened and rebuilt. At least now you have some control over it and
can back up, and SCAN, the personal data that you want preserved.
The * only * way that you can clean the infected drive is by booting
from an antivirus rescue CD and cleaning it while it is not active.
One must usually create the rescue CD and it's usually Linux based.
Some AVs include this rescue CD capability if one purchases the AV and a
CD is included instead of just downloading and installing it via the
internet. Here's a review on some of the AV rescue CDs:
Analyst's View: Antivirus Rescue CDs
I've heard good things about the BitDefender and F-Secure CDs and,
they're *free*. <w>
Whether you attempt to clean the system from an AV rescue CD or you
simply flatten and rebuild is your choice. I'd recommend flattening and
rebuilding. When you get Win 7 reinstalled I *** strongly suggest ***
that you do day to computing from within a *Standard User* account as
opposed to a User Account that has Admin privileges.
When you need to install software/hardware or do some configuring of the
OS you can log off and log on with the User Account that has the Admin
privileges:
Configuring Windows 7 for a Limited User Account
You can install updates without issue from within a Standard User
account in Vista and Win 7 by enabling that option in Control Panel >
Windows Update > click the Change settings link in the left frame >
Under " Who can install updates " put a check mark next to " Allow all
users to install updates on this computer ". Click OK.
You can send me a virtual bottle of Jack Daniels and we can consider
this thread done.
Take care and 'Safe Standard User Surfing' to you !
Report: 64% of all Microsoft vulnerabilities for 2009 mitigated by Least
Privilege accounts
" According to a newly released report, 64% of all the reported
Microsoft vulnerabilities for 2009 could have been mitigated by using
the principle of the least privileged accounts.
By collecting data from Microsoft’s Security Bulletins published
throughout the year, and identifying the vulnerabilities who would have
been mitigated by users whose accounts are configured to have fewer user
rights on the system, BeyondTrust’s quantitative report message is
simple - get back to the basics.
Key summary points on the percentage of flaws mitigated:
---> **** 90% of Critical Windows 7 operating system vulnerabilities are
mitigated by having users log in as standard users ******<----
* 100% of Microsoft Office vulnerabilities reported in 2009
* 94% of Internet Explorer and 100% of IE 8 vulnerabilities reported in 2009
* 64% of all Microsoft vulnerabilities reported in 2009
* 87% of vulnerabilities categorized as Remote Code Execution
vulnerabilities are mitigated by removing administrator rights "
Re: No updates possible 80072EFE
I am suffering from the same problem. Vista home premium x86
I am sure it is some malware or trojan, In Firefox it redirect hyperlinks that I click to ad sites about 5 times before I can get to a site. With IE it is worse.
Windows update doesn't work same error code. Also very difficult to access microsoft pages.
I have scanned with McaFee, Spybot, Adaware, Malwarebytes, Kaspersky. None of which detect it or fix it.
NOD32 did detect it but failed to remove it!
I think this is a very malicious malware or trojan and should be reported to anti-virus software developers immediately!
Sometimes my system fails to boot properly into my user account. I get an error message stating something about the system.ini and something about Adobe acobat is unable to create a folder. Windows sidebar does not load and the GUI is in basic mode. I have to restart multiple times in order to get my desktop back. Also sometimes I get a windows message about unable to access group policy?!?
For now the only way to get rid of it is probably to do a clean reinstall.