Laptop shut down and won't charge the battery

I have purchased the brand new Toshiba laptop for myself. It worked properly for the one month. After that yesterday this laptop shown the battery low indication and then i connected the charger to it but it was not charging. After that the Laptop shut down and won't charge the battery. Is there anything that i can try to resolve the issue by myself.

You have bought the new Toshiba laptop for yourself and already it has started the problem. The battery of your laptop is not charging at all by connecting the AC adapter (charger of the laptop). So First of all make sure that the charger is connected properly to the charging port of the laptop and the power supply. May be this is the simple reason why it is not charging.

Sometimes this kind of charging issue appears in the laptop without any reasons. It can be very big issue and can be a very small issue. So first you should try to resolve it by yourself. I will suggest you to reattach the battery of the laptop by removing it from the battery slot of the laptop. Try it charging again using the charger.

Try to start the laptop by only connecting the charger of the Toshiba laptop. So remove the battery of the laptop first and start the laptop through the AC adapter of the laptop. If the laptop is starting then there is some issue with the battery of the laptop, because of which it is not getting charge and as the result the laptop is not starting.

If the laptop is not able to start only using the charger of the laptop then it is possible that the charger (AC adapter) is not working at all. So i will advice you to check it out with some other Toshiba laptops. If other laptops are also not getting charged by this AC adapter then its time to change it. So try this out. Most probably this is the reason why you are facing this issue with your laptop.

If nothing is working to resolve the charging issue of your Toshiba laptop by the above suggested possible solution then you should contact to the Toshiba service center for resolving this issue of the laptop. There is some serious issue with the laptop power supply or the charging circuit. Only Toshiba people can resolve this problem. Your product is under warranty, so contact them.