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Hello. I have a desktop machine and it is been installed with Windows 7 operating system. I have an Atapi Dvd A DH16AASH optical drive. The problem is that it is not able to read or work. I have tried to install the driver but it is not able to get install. Please do help me out in making the issue to be sorted. It would be a great help. Thank you.
The issue could be that the application or the driver that you are trying to install may be corrupt and hence you are not getting to work with application or the device well. It would be better that you check out for the new application driver or a good copy of the same. This would then help in sorting issue. Do check out. It is helpful.
The problem could be that the driver you are trying to install may not be compatible with Windows 7. So it would be better that you try to install the latest driver for the same. This would then help in sorting the issue that you have been going through. It would then help in making the issue be solved and hence the drive would then be able to function or cope well.
You need to follow certain steps in order to make the issue to be sorted.
- Remove the burning softwares if any installed
- Now in the search box option type regedit and hit enter
- Now navigate HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} this key
- Now right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose desktop as the save in box option. save the file name as backup file.
- Highlight this key ({4D36E965-E325-11CE-BFC1-08002BE10318}), on the right pane, and then check if Upperfilters and Lowerfilters value are present. If so, please right click on the values and select Delete to remove them.
- Restart the system
It could be that the application may have some compatibility problem then you need to install the compatibility tools for the same. Install compatibility tools for Windows Xp or Windows Vista under Windows 7 from the compatibility center. That would then make the issue to be sorted well. Do check out for the same it would then be able to work or function by installation of the driver.
You need to reinstall the driver by making the things to work out well by following the steps as follows:
- Open the start menu and type devmgmt.msc in the search box and press Enter.
- Now expand DVD/CD-ROM drives.
- Give a right-click the device and click Uninstall.
- Restart the system.