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Hi,
I have a IE8 as my default browser which came along with windows 7. My problem is that when try to print a particular web page the output comes as a blank page. I use HP Smart Web for Printing. Is it the IE problem or a printer problem ?? Why Internet Explorer 8 is printing blank pages ??? Any suggestions ??
First, check whether it is a performance problem or an error message is created by corrupt Temporary Internet Files or there is a problem with the other cached information that is used by the IE 8, delete the cached data.
1. Open Internet Explorer 8.
2. Click Security and then click Delete Browsing History.
3. In Delete Browsing History area, click Delete.
Some addons might be creating the problem, Try to disable the conflicting addon by following the steps below :
1. Open Internet Explorer 8.
2. Click Tools, then click Manage Add-ons.
3. In the dropdown menu, select Add-ins to display all add-ons that are installed on your computer.
4. For each item in the list, select the add, and then click Disable in the information window.
5. When you have disabled all items in this list, click OK.
6. Exit and restart Internet Explorer.
7. If problems do not become a repeat steps 1 through 3.
8. Click Enable for a single add.
9. Repeat steps 6 through 8 until you determine which add-on causes errors.
The reason for this behavior through Internet Explorer is the absence of a folder in C: \ Users on Windows 7. You may have cleaned up the folder without knowing it when you ran a cleaning software. To solve the problem, try closing all instances of Internet Explorer 8, and then open a new window of IE8 to print something. If you get the impression, the folder has been created automatically. If you can not print, even after restarting, you must manually create the folder.
Some Internet Explorer add-ons, such as ActiveX controls and browser toolbars, these addons are used by some web pages to provide an improved look. An error may occur if an add-on is corrupt or if an add-on conflicts with Internet Explorer. To determine if the error is caused by an add-on, run Internet Explorer in "No Add-ons" mode. To do this, follow these steps:
1. Click Start and then type Internet Explorer in the Start Search box.
2. Click Internet Explorer (No Add-ons). Internet Explorer opens without add-ons, toolbars or plug-ins.
3. Try Internet Explorer to verify that it works correctly
Try to reset Internet Explorer Settings, you can do this from Control Panel, follow these steps:
1. Quit all programs
2. Type inetcpl.cpl in the Start Search box, and then press ENTER button.
3. Under the Advanced tab. click on Reset Internet Explorer settings, click Reset. Then click Reset again.
4. . When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
5. Start Internet Explorer again.