Office Genuine Advantage Notifications (KB949810) fails
Builing a Dell O760 with XP Pro SP3 and Office 2007 ...
a new Office Genuine Advantage Notifications update was released on
08/25/2009 and it fails everytime I try to do the update (Microsoft
Update) with error code 0x80070643
This is a clean, fresh install of XP Pro & Office 2007.
Anyone have any ideas as to why this keeps failing?
The WGADiag says all is good ... I'm using our VLK codes for both Win
XP Pro & Office 2007.
Re: Office Genuine Advantage Notifications (KB949810) fails
I had the same issue with all the same frustrations on this issue.
My copy is valid and activated. After many hours and even a few on the phone with the MS Office Tech person I found a very simple and effective solution. This is only when you DO have a valid copy and that copy shows activated and you're able to get updates for your products but still have only this one that fails.
The real problem is that there is no KB949810 update for Office Genuine Notification.
The solution? So simple you'll cry if you've been working on this for very long.
If you already have the update icon in your task bar, it probably has the yellow shield saying there is one update ready to install, if not, go to windows update and click to CUSTOM to download the updates. After they download, uncheck the box next to the problem update (KB949810) and select install, the next page gives an option to check "do not offer this download again". Close and you're DONE!
Re: Office Genuine Advantage Notifications (KB949810) fails
It worked on my laptop. "Task Scheduler" is to blame.