Printable View
I have installed Microsoft Office Outlook 2007 on my dell laptop. When i open Address Book in outlook it display error message : Can't contact LDAP Directory server (81) and when i click on Outlook icon it show pop up " Microsoft LDAP directory". What is Microsoft LDAP directory? thanks for any help!
This are the setting if you are not using Lightweight Directory Access Protocol (LDAP) Internet directory services, remove the LDAP address book. To do this, follow these steps:
- Start Outlook.
- On the Tools menu, click Account Settings.
- On the Address Books tab, click the LDAP address book that you want to remove, and then click Remove.
- Click Close.
- Exit and restart Outlook.
This issue may occur if an address book that uses Internet directory services (LDAP) is configured in Microsoft Outlook, and Outlook cannot contact the LDAP server that is configured for that LDAP address book. Follow this step to disable the pop up : Select Tools option Account Settings then go to tab Address Book and select Lightweight Directory Access Protocol then button Remove.
- Double-Click on the Tools Menu in Outlook 2007, choose E-mail Accounts.
- The E-mail Account window will open.
- Click on the option “View or change existing directories or address books.”
- Click Next.
- In this window click on the word LDAP.
- Click Remove.
- This Message will appear, click Yes.
- Click Finish. Double-Click on the Tools Menu in Outlook, choose E-mail Accounts.
- The E-mail Account window will open.
- Click on the last circle “View or change existing directories or address books.”
- Click Next.
- In this window click on the word LDAP.
- Click Remove.
- This Message will appear, click Yes.
- Click Finish.