Troubleshoot windows mail
One of my colleague bought a new laptop with Windows Vista 32 bit. Now as he is a bit newbie in computers, told me to configure Windows Mail for him. Well we tried doing the same and finished the setup. But when we click on Send or receive, it generated the following error message:
Quote:
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.
The rejected e-mail address was 'natanyafeigin@gmail.com'. Subject 'Re: hi', Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP, Server Response: '554 5.7.1 <natanyafeigin@gmail.com>: Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79
None of us have any information about such a big error. Can anyone of you please help us to get rid of this problem? Thanks in advance.
Re: Troubleshoot windows mail
Just go to your email account > properties under Tools. And under Servers Tab, just remove the check box mark for “Always Connect Using”. Click Apply > Ok and restart windows mail. See if it helps.