HotMail account has been compromised, worm problem
I am facing problem with Hotmail account. It looks that it is compromised. I got reply from many senders that I had sent them some mails. The mail contains information of some product. I had not sent any mail to anyone. It looks there some worm in my account and I cannot clean that. Also there are some mail sent related to sales promotion. How can find the infection and get rid of the same. I think there is a worm in my mail account.
Re: HotMail account has been compromised, worm problem
I also have encountered the same email coming from my hotmail although I am having other issues with new virus scans failing to load as well Norton360 doesn't find any problems yet at some point I must have given access to my email otherwise the password would not have been breached. My question for everyone in this is have you allowed facebook to invite the members of your hotmail as I did some time ago. This would have been the only time I allowed access to my email password! Alternatively is anyone else in the position that the password they used for hotmail was also used for another site? Lastly does anyone else have a too many ccSvcHst.exe processes running in in your windows task manager? It appears as though I have more task running than I should? Norton 360 finds a virus each time I scan it says that it has fixed a cookie then the next time I scan it says it has fixed a cookie again. This appears to be a well hidden worm that is running in multiple processes. Help
Re: HotMail account has been compromised, worm problem
I know this is probably too late for you but my husband's email account was recently compromised in this same manner (different spam but very similar wording) and his address book was deleted. Since he uses the laptop, and I prefer the P.C. I was able to work back and forth to try different things between accounts. After trying a number of things, I decided to go into his Hotmail safe list and put my email address in it. This apparently worked because my test email reached his inbox. This means setting up a whole new contact list by manually inserting email addresses in the safe list. By the way, after I was added to his safe list and was put in his contact list, I did not (yet) receive another spam/worm email from his account. I am computer/virus/program illiterate. I did find this site and forum by Googling the problem. Most certainly, I used a number of virus removal tools before working with his email options. (SpyBot S&D, Kaspersky, CA Security virus scan and spam scan).