Re: win32k.sys blue screen
It seems to me either hardware compatibility issue or drivers problem. Did you checked Device Manager, is there anything listed with yellow Exclamation mark? If yes, check its Device Error Code and Google for some help. Other than this, you should also click Start > Run, Type “sigverif.exe” and press enter. This will bring up list of installed drivers. Here check which of them are unsigned.
Further more you should checkout this msdn article about info on “Stop Error message 0x8E”. According to this, any third party remote control software installed on your system can be cause of if the problem is related to Win32k.sys. If it is there on your system you should go to recovery console and delete its service file. This may help.
Re: win32k.sys blue screen
I appreciate your help 1kshana but as far as I know as mine is not the problem of KERNEL_MODE_EXCEPTION_NOT_HANDLED error, I don’t think the URL you provided is going to help me. Also, as per your suggestions I checked Device Manager and there is nothing marked yellow with exclamation. One think I would like to ask, what you exactly mean by Remote Control Program? In my knowledge there is nothing such program installed on my system.
I also put Sigverif.exe in RUN and that brought me up with only C:windows
\system32\spool\drivers\w32x86\3 showing unsigned drivers but if am not wrong those are just related to printers. What else ?
Re: win32k.sys blue screen
I was having very similar problem with my laptop (was trying to connect two monitors with my system) when I got BSOD. After lot of workaround finally found that it was Microsoft’s Security patches specially the MS08-061 (KB954211) causing the problem. Am sure about this because I have tested it thrice with and without that patch installed. Whenever the patch was installed I faced system crash while doing dual monitor setup. And when I do the same without the patch it worked fine.
So, you know what you need to do. Remember there is not just one but two patches actually, i.e. KB954211 and KB959252.
Re: win32k.sys blue screen
Thanks for the info friend, that really worked for my friend. However I found out one more fix that worked for me because I was having such option on my motherboard. It may not work for all (like it dint worked for my friend because that option wasn’t on his MOBO).
On my Asus Mobo I have an option to change the RAM timing that lowers the RAM speed. So what I had to do was to change the RAM timing from Optimal to Sync and that fixed mine. But it is not available on most of the motherboards. Hence if the solution posted by mprovencal above wont work for you guys than you should try lowering your memory speed upto 133Mhz. You can also switch the TAM Dimms/Simms.. That’s it. It should work.
Re: win32k.sys blue screen
Here is my solution after searching for many hours for a software problem: It´s a hardware problem: I had 2 RAM bars, i suspect that in one of them a cell got damaged (after working well for months) without being noticed. Removing that bar solved the problem.
Re: win32k.sys blue screen
There is a thread already made on TA titled win32k.sys blue screen do check that.