Uninstall Microsoft Office Enterprise 2007.
I tried to uninstall Microsoft Office Enterprise 2007 in:
'Add or Remove Programs' panel
and
by inserting the disk and activated the radio button next to 'Remove'.
Both attempts to uninstall were unsuccessful.
Message:
[quote]
Microsoft Office Enterprise 2007 uninstall did not complete successfully.
Error 1402.Setup cannot open the registry key UNKNOWN\rtf\PersistentHandler.
Verifiy you have sufficient permission to access the registry or contact
Microsoft Product Support Services (PSS) for assistance. For information
about to contact PSS,
see C:\Documents and Settings\Yvonne York\Local
Settings\Temp\Setup00000238\PSS10R.CHM.
[unquote]
I was able to locate C:\Documents and Settings\xxxx xxxx\Local
Settings\Temp\Setup00000238
but "PSS10R.CHM." is nowhere to be found.
I installed Office 2007 using a valid 25-character CD key and am the
administrator and should therefore have 'permission' to uninstall this
program.
The uninstall procedures as described in
http://support.microsoft.com/kb/928218
are a bit too complicated for my liking.
Could somebody please please advise which registry setting should be
modified or any other procedure to facilitate proper removal of Microsoft
Office Enterprise 2007.
TIA.
Re: Uninstall Microsoft Office Enterprise 2007
Be honest for correct answers.
You're an admin with stand-alone copy ?
How do you 'normally' install ?
Is this the first time ? Or done hundreds and problem this morning ?
Is this YOUR PC and you are not at office ?
You bought used PC? etc
If Enterprise Edition might need to be on their network to uninstall ?
Maybe CD is looking for install location to copy to Temp folder
Drive \\servername\installfolder
which you do not have ?
Re: Uninstall Microsoft Office Enterprise 2007.
My version of Office was detected as being not legit. I have a new license key. I tried to replace key-not allowed. I even uninstalled the reinstalled office with the new device-but it stored all the old settings-including in Outlook.
How do I delete all the old microsoft files and then reinstall, to start with a clean slate.
THis is for Office Enterprise; I am running VISTA
Re: Uninstall Microsoft Office Enterprise 2007.
You asked a question about MIcrosoft Office in a Windows XP newsgroup, when
you have Vista O/S.
You need to post in an Office Newsgroup.