WindowsUpdate Error 80004002

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10-09-2008
yo

WindowsUpdate Error 80004002

I have a WU error 80004002, an the windowsupdate.log say:
-----------------------------------------------------------
2008-09-09 16:26:10:281 1156 1b70 AU UpdateDownloadProperties: 9 download(s)
are still in progress.
2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
properties of call, error = 0x80070057
2008-09-09 16:26:10:283 1156 1b70 AU Piggybacking on an AU detection already
in progress
2008-09-09 16:26:10:284 1156 1b70 AU AU setting pending client directive to
'Install Complete Ux'
2008-09-09 16:26:10:284 1156 1b70 AU WARNING: Pending directive, 'Install
Complete Ux', is not applicable
2008-09-09 16:26:11:270 1156 16e0 AU WARNING: Returning due to error from
GetDownloadProgressUx, error = 0x8024000C
2008-09-09 16:26:11:270 1156 16e0 AU WARNING: GetInteractiveInstallProgress
failed, error = 0x8024000C
--------------------------------------------------------
So ...
S.O.S. ...
thanks
10-09-2008
MowGreen [MVP]

Re: WindowsUpdate Error 80004002

Reopen the WindowsUpdate.log.
Scroll all the way to the bottom of it.
Work your way back up the log and look for an entry like this:

2008-09-09 11:34:50:583 1652 dec Misc =========== Logging initialized
(build: 7.2.6001.784, tz: -0700) ===========

The build: shows the Version of the Windows Update Agent [WUA] that is
installed.

Please post the trailing [the portion of the log after the above entry]
section that shows:

2008-09-09 08:22:27:204 448 bd4 Setup *********** Setup: Checking
whether self-update is required ***********
2008-09-09 08:22:27:204 448 bd4 Setup * Inf file:
D:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.784,
required version = 7.2.6001.784
2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.784,
required version = 7.2.6001.784
2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.784,
required version = 7.2.6001.784
2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.784,
required version = 7.2.6001.784
2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\wups.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784
2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for
D:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.784, required
version = 7.2.6001.784

That way we'll know which Version of the WUA that is currently
installed, yo.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

yo wrote:

> I have a WU error 80004002, an the windowsupdate.log say:
> -----------------------------------------------------------
> 2008-09-09 16:26:10:281 1156 1b70 AU UpdateDownloadProperties: 9 download(s)
> are still in progress.
> 2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download
> properties of call, error = 0x80070057
> 2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download
> properties of call, error = 0x80070057
> 2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download
> properties of call, error = 0x80070057
> 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
> properties of call, error = 0x80070057
> 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
> properties of call, error = 0x80070057
> 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
> properties of call, error = 0x80070057
> 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
> properties of call, error = 0x80070057
> 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
> properties of call, error = 0x80070057
> 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download
> properties of call, error = 0x80070057
> 2008-09-09 16:26:10:283 1156 1b70 AU Piggybacking on an AU detection already
> in progress
> 2008-09-09 16:26:10:284 1156 1b70 AU AU setting pending client directive to
> 'Install Complete Ux'
> 2008-09-09 16:26:10:284 1156 1b70 AU WARNING: Pending directive, 'Install
> Complete Ux', is not applicable
> 2008-09-09 16:26:11:270 1156 16e0 AU WARNING: Returning due to error from
> GetDownloadProgressUx, error = 0x8024000C
> 2008-09-09 16:26:11:270 1156 16e0 AU WARNING: GetInteractiveInstallProgress
> failed, error = 0x8024000C
> --------------------------------------------------------
> So ...
> S.O.S. ...
> thanks
10-09-2008
PA Bear [MS MVP]

Re: WindowsUpdate Error 80004002

Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup, please.

Error message when you try to install updates by using the Windows Update or
Microsoft Update Web site: "0x80004002":
http://support.microsoft.com/kb/956708

Tip: Use Method 2.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

yo wrote:
> I have a WU error 80004002, an the windowsupdate.log say:
<snip>