Service Pack 3 - Internet Connection Problems
I am trying to install SP3 from yesterday but it will only go through half way when I finally shutdown my computer. Just now, when I booted up my computer, the internet was not connecting. It actually says that it is connected, but I am not able to get to any webpages or connect to messengers. So, can anyone tell me how to delete the left overs of SP3 or even download it and fully install it? Thanks.
RE: Service Pack 3 - Internet Connection Problems
Since Windows update only finished half of the installation, so either let Windows Update take over to where it left off or download SP3 to desktop and install it, from the below link:
http://www.microsoft.com/en-us/downl...ils.aspx?id=24
Re: Service Pack 3 - Internet Connection Problems
Well, you can try to use System Restore that may be of any help. Also, check the below article:
How to remove Windows XP Service Pack 3 from your computer
http://support.microsoft.com/kb/950249
Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717
installing service pack 3 was a big mistake
Like others here in this forum, I downloaded service pack 3 but about halfway through it said that there was an error and it stopped the download.
Since then, I have been unable to go on the internet or use any internet related software on that computer. I am able to get to websites by typing their IP addresses in (ie. instead of yahoo, type 69.147.76.15 )
I called Microsoft and was on the phone with a technician for three hours....he was unable to fix the problem and said that someone would eventually call back....
While on the phone, I had to uninstall Norton, ping everything, uninstall and reinstall winsock, change the DNS server...but nothing worked.
What a huge mess! Anyone have any suggestions for how to fix this? Please help as I have very little faith that Microsoft will get back to me...
Re: Service Pack 3 - Internet Connection Problems
Did you try to uninstall Norton and install SP3, after that try to reinstall Norton and see if that works.
Its the DNS Suffix (whatever that is)
I too have a very similar problem to that described by Ashley S in the original post. Like SLOWTREE's, my SP3 install seemed to continue smoothly for quite a long while, but then exited with an error message. After a reboot, however, SP3 appeared to be installed, and everything appeared to work except for being able to connect to the internet normally (although I do seem to be connecting to the wireless router ok, and other computers are connecting to the internet through the router).
I have now found that, as SLOWTREE says, it is still possible to get to a web page by using its numeric IP address. (For instance, if I type http://69.147.76.15/ in my browser location bar I get to the Yahoo home page, but it does not display any graphics and the links don't work, presumably because they all involve different yahoo servers.)
This is of limited practical use, but I think it tells us that the problem is not so much with connecting to the internet as such, but with access to the DNS system. With this in mind, I typed IPCONFIG /ALL at the DOS prompt and found the following items that seem wrong:
DNS Suffix Search List. . . . . . : domain_not_set.invalid
Connection-specific DNS Suffix . : domain_not_set.invalid
(So far as I can tell, by comparing it to what I get on another, working, computer, the rest of the information returned by IPCONFIG /ALL is normal, although I can't be sure as I don't know what it all means.) On a computer that is working, the value I get for both these items is socal.rr.com, which is presumably my ISP's DNS server.
However, I do not really know what this means or how to fix it, and exploring the Microsoft Technet site has not left me much the wiser. I did try setting the DNS server manually to Open DNS (in the TCP/IP properties of my Wireless Network Connection), but that did not seem to help (and did not change the DNS Suffix info returned by IPCONFIG /ALL).
Is there anyone who understands about DNS suffixes who can figure this out? I am reluctant to go through with uninstalling SP3 unless I really have to because the uninstall wizard threatens that it might break several other things that are working now. I do not know how seriously to take that, but it is scary.
From another thread in this site I also found this Microsoft page - http://support.microsoft.com/kb/953761 - which may be relevant, but I do not understand it well enough to judge. (My DCHP server field is not empty -it has my router's network IP - and there is no "Primary WINS Server" field on either the messed up computer or the good one, so those symptoms do not fit.) It does not mention DNS problems, but it is about DCHP issues caused by SP3, and I think they might be connected. Does anyone know?