Windows Update Vista Code 4397

Security Update for Microsoft Office PowerPoint Viewer 2003 (KB949041)

Installation date: ‎8/‎17/‎2008 12:09 PM

Installation status: Failed

Error details: Code 4397

This worked for me.

Download and install powerpoint viewer 2007

http://www.microsoft.com/downloads/d...DisplayLang=en

i tried that likk and downloaded it and still same problem please help its
a [pain seeing the windows update poping up all the time. i have windows vista

Seemed to have worked for me also, I am running vista home premium sp 1

thanks, Bob...and others; MS totally confused me with their reply!
I downloaded as suggested, and no longer need the "update".

It's nice to know there are folks out here who can help those of us with less knowledge.

Thanks again.

Mogilb

Thanks Bob worked for me on error code 4397.

hi mate l have the same problem wiht error 4397 can you let me know how you
resolved it in a plaine way that l can do it aswell please.l will be waiting
from you thanks

Update now says "not needed" for the update I was shooting for.

Yes, worked for me too. A pain resolved.
Thanks.

Thanks Bob, its worked for me too. Does anybody know how to delete the error messages in the microsoft downloads page.I have loads of error downloads and its taken up space on my computer
Thanks Chris

Security Update for Microsoft Office PowerPoint Viewer 2003 (KB969615)

Installation date: ‎10/‎8/‎2009 12:09 PM

Installation status: Failed

Error details: Code 4397

This update has been failing over and over for months now. I installed
Office 2007 in late June and removed PowerPoint Viewer 2003.

The first time this update failed was in June 15th, prior to the install of
Office 2007.
Removing PowerPoint Viewer 2003 did not remove the need for this update??

I looked in the Control Panel Programs. It does not show PowerPoint Viewer
2003 as being installed. How can I get 'Windows Update' to realize that
'Windows Control Panel' removed PowerPoint Viewer 2003??

>bingo


"Bob C" wrote:

> This worked for me.
>
> Download and install powerpoint viewer 2007
>
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> Aloha,
> BC
>
> "John F" <John F@discussions.microsoft.com> wrote in message
> news:CD088C9D-C671-48F4-B265-69147477DECB@microsoft.com...
> > Security Update for Microsoft Office PowerPoint Viewer 2003 (KB949041)
> >
> > Installation date: ‎8/‎17/‎2008 12:09 PM
> >
> > Installation status: Failed
> >
> > Error details: Code 4397
> >
> >
>