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KEATON! 08-08-2008 07:37 PM

Windows Media Player 11 won't play Videos...
Yesterday I bought a new HP Laptop for my bro. It came with Windows Vista pre-installed and Windows Media Player 11. The problem is that am not able to play any video file in WMP but I can only hear the audio. Surprisingly even the default sample videos are not able to play. However it can be played in WMP Classic.

I thought re-installing windows media player can fix the problem but am not able to find out from where to do the same. Any help would be appreciated.

elander 10-08-2008 02:51 AM

RE: Windows Media Player 11 won't play Videos...
Hey, even I am facing a very similar problem on Vista 32bit. I received a file in wave format in an email. Whenever I try to run Media Player freezes and give an error message saying ?Windows Media Player encountered a problem while playing the file.?

As a troubleshooting I just updated WMP from v10 to v11 but still getting the same problem. Tried getting some help from MS help files no joy so far. Somebody please help.

Gonzo 18-08-2008 10:47 AM

Re: Windows Media Player 11 won't play Videos...
It is very difficult to find out the cause of the problem by just reading your posts. Before I can suggest anything can you guys please tell me if dxdiag.exe is generating any error message?

Also are you guys using any Video Card? If yes, what is the make/model? Also are you able to play those video in Movie Maker?

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