Originally Posted by
Mahalingam
To use HDD Recovery Utility you have to go to the System Recovery Options in your laptop and then you will get option to open HDD recovery tool. I am telling you this because there was similar problem occurred in friends laptop and then I he contact the Toshiba support and they have replied that HDD Recovery Utility can be accessed by opening the System Recovery Options and selecting the recovery tool. You should also try this solution and then check whether your problem gets solved or not?
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