I am using Toshiba Qosmio X505-Q890 for a long time but never had any issue with it but until recently it has been acting a bit wired. The story is that I have given this laptop to my friend for some work. I donít know the root, factory reset will fix the issue. So is there anyone here who can help me on this. I am new with this and donít know how to do it and will be glad to know the step by step process for formatting or resetting this laptop.