Hello friends, recently I bought a new Samsung Galaxy S. however I was already in a plan to connect the phone through Kies as soon as I get it home. I installed Kies on to my laptop and everything was set for the connection establishment after buying the phone. Now the problem is that when I tried to connect I always end up getting a message saying “Drivers need to be installed - preparing for driver installation”. I have always noticed that the progress bar always stay constant at 0% but then later on after 5 minutes the driver installation bar disappears. No matter what it says or what happens ultimately the result is that the phone remains unconnected. It’s a brand new phone and I have never tried Kies before for any kind of connection.
Actually the problem is that I am unable to make out where exactly the problem lies. Is it the laptop or the mobile phone or the Kies software? Tried establishing the connection number of times but always I fail to do so, now it really doesn’t matter for me if I get some other alternate solution or idea in order to get the image files transferred to my laptop from the phone. so its not necessary for me to get the things done to my laptop using Kies, anyone can suggest me any alternate suggestion for the same purpose. Let me tell you that theres no Bluetooth available in my laptop, so therefore no Bluetooth related suggestion will be liable for me. till now I have tried out multiple number of possibilities but none of them worked for me, like “mass storage mode” ; whenever I connect my phone to the laptop through a USB cord and the laptop however identifies and recognize that a mass storage device is plugged in and therefore after selection of this mode it says “Mass Storage Mode selected” but then whenever is select new “phone drive” I get a message saying “please insert a disc”. I am totally frustrated and now left with no idea what should I do. I don’t even have a MicroSD card so that I could probably insert it directly onto my laptop and get the things done. I was better with Nokia C902, it never created such huge problems ever till I own it. please help me out and let me atleast know with some alternate suggestion as already told before in order to transfer the files and images to the laptop, I really wanted to get things done as soon as possible. Waiting for a suitable idea.
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