I have recently purchased Alcatel OT-990. It runs on Android 2.2 Froyo OS. In 2 days I found out that this mobile contains some hardware defects. That’s why I replaced it with a new one. But this handset also contains some software issues. The phone automatically gets turn off when I make or answer any call. I cannot disconnect a call from my side because it is a touch screen. So I am planning to hard reset it. Can anyone give me idea how to do it? Any suggestions will be appreciated. Thanks in advance.
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