I purchase my handset the first day it released . I have for all time taken care of my handset and I have by no means had a cracked screen. I got up off the couch in which my handset fell into my floor and the display cracked. I called my carrier who told me to get in touch with Motorola which I did and they will not accept to replace on warrant as it had physical damage. My handset had previously been getting awfully hot while charging and using it. I talked to everybody they permitted me to . I've been a loyal Motorola customer own the Droid x the Xoom etc. They wish for me to make use of my insurance which doesnít have a issue however just afraid the replacement will be as fragile. I know the Gorilla Glass is unbreakable and shouldn't have cracked, and currently itís just spider webbing. Any ideas or solution would be great thanks.