Hi Guys hope you can help with a few technical issues
Just had my screen replaced (just the outer glass cost £60) and the guy said that they had to replace the sensor as well (the one at the top of the screen that controls the backlight for the home, menu… buttons).
Now the back light for the buttons does not work so I went back to the shop and they said that it wouldn’t due to the screen they used!!!!!!!
I tried to remain calm and said that that should have been explained before the work was carried out now he wants a further £90 to take a screen off another phone and put it on mine to make the sensor work…..
Does this mean he used a substandard screen and the sensor should work no matter what screen they used where do I stand legally?
thanks
Steve
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