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Getting error while creating BIS account in Blackberry 9900

Portable Devices


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  #1  
Old 15-12-2011
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Join Date: Nov 2011
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Getting error while creating BIS account in Blackberry 9900
  

In my Blackberry 9900 mobile phone I am experiencing one annoying problem. In my mobile phone I am able to login in the app world and BBM but when I try to create the BIS account at that time I get error ?Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service?. Now please tell me what should I do to solve this problem?

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  #2  
Old 15-12-2011
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Join Date: May 2011
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Re: Getting error while creating BIS account in Blackberry 9900

I have gone through your problem which you are facing and I would like to tell you that you should first check take the backup of all the data from your Blackberry 9900 mobile phone and after taking the backup of all the data from your Blackberry 9900 mobile phone you have to try to open the BIS account again and then you have to check whether same problem is occurring or not. if you are getting the same problem after that also then you should contact the network operator service and after that you have to ask them to do network reboot for you mobile phone and after that you will be able to create the BIS account in your Blackberry 9900 mobile phone.

I hope after trying this solution your problem will get solved. if you want anymore help then let me know.
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  #3  
Old 15-12-2011
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Join Date: May 2011
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Re: Getting error while creating BIS account in Blackberry 9900

I have tried various solution to solve this problem but after that also i was experiencing the same problem. i have also tried to solve this problem by resetting the blackberry 9900 device but i don't know about how to reset the blackberry device. please tell me the steps to reset the blackberry. any help will be appreciated.
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  #4  
Old 17-12-2011
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Join Date: Jun 2011
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Re: Getting error while creating BIS account in Blackberry 9900

If you want to reset your Blackberry 9900 mobile phone then you have to press the alt key, right caps key ?aA? and delete key at the same time and after that your device will give reset. Before you reset your mobile phone you have to take the backup of all the data. I hope after trying this solution your problem will get solved.
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